Hotel Dekat Regal Lansing Mall

"Very clean."

"The rooms were clean and the staff was helpful."

"The hotel cleanliness was good. Staff was friendly. Location quite convenient. The breakfast was good."

"Clean room. Pleasant and helpful staff. Elevator was very slow and noisy. It sounded like it could break at any time."

"The staff and customer service were excellent, everyone was very friendly, professional and very helpful..the room was nice and clean, bed and pullout sofa bed were very comfortable..the only reason I gave a low star rating was because, some of the charging ports in the bedroom did not work, and none of the phones worked, we let front desk know, they were gonna take care of the problem, but they never did. The breakfast was good, but it seemed to get cold fast.."

"They were doing renovations at the property so there definitely was a strong paint odor. The rooms themself were clean and new but there were areas that still needed a lot of work. Mattresses were outside from the renovation. For it not being completed I wish they would have discounted the price bc it definitely wasn’t worth the cost."

"Room was smaller and older than the room I booked. I’ve stayed there before so I know what the slightly updated rooms look like."

"Breakfast was not good. Sausage was gross and waffles had a weird taste. Room was fine"

"Sucks"

"Staff very friendly"

"Close to casino"

"The room was clean and the staff was very helpful"

"Excellent hotel all around. The lobby and rooms are in great condition - it's surprising that the building is about to undergo renovations in late 2026! The front desk and breakfast staff were great. Location is very quiet and convenient. I would definitely stay here again."

"Really wished the pool was open /properly working"

"Great property location and the front desk and valet staff are very attentive. The Rock Bar is a must see with excellent hospitality."

"The room was very nice. The breakfast was not worth the expense."