Hotel Dekat Regal El Dorado Hills

"We enjoyed our stay, first time got to enjoy our stay used almost all the amenities and great customer service. We appreciate all but especially Susan. Coming back soon "

"Some staff were excellent. Others rather unhelpful. "

"It was a good place to stay I had no issues."

"Excellent front desk service upon check in"

"I will never stay there again. 1st you have to pay $12 a day to park while staying at the hotel. 2nd , no carts for luggage, i had to make 3 trips to my car to bring up luggage. 3rd you want coffee in the lobby you have to pay for it, no comp anything. 4th, TV kept going black every 5 minutes. 5th, tried to call front desk, phone cord kept falling out."

"Breakfast was good, eggs, baccon, baggels, etc. "

"My room smelled like a cattle farm, no one cleaned our room for 4 days, the bar was never opened charged me 250 deposit and no amenities. It was awful will never stay there again. Stayed there last year and wasn’t that bad as now. The staff was not nice never spoke. Non friendly. "

"Mattress was hard and seemed broken down. We both left with back aches. Room appeared clean but when I went to get a spoon out of the drawer the drawer felt greasy. Air conditioner was noticeably loud but cooled the room off. The door was difficult to open… the lock mechanism wasn’t functioning correctly. We reported it. We were told “ 90% of the time you have to lift the door handle up hard.” That worked the first night, second night we had to push it down. The hotel felt worn. I think I’m...

"Very nice place "

"We were in Room 220. The door was ajar when we got there. The carpet was wet. The light by the door was very dim. I went to turn on the light by the bed and the nob to turn the switch was broken. The other lights in the room was for the bathroom sink and the toilet/tub area. I took the lamp from the bed area to the front desk and asked for another. There were none available. Maintenance came by about 10 minutes later with a lamp for the bedside and he noticed we did not have a desk lamp. He came...

"there was a full fridge and microwave. the shower water temp was tepid, that was probably the worst part of it."

"It was very bad but "

"Front desk staff and cleaning staff friendly."

"Loved the stay 10/10 "

"Beautiful room. "

"Quality por"

"As always this place went above and beyond. They have a great gym and pool. Food is pretty good too. "

"Old property, changed rooms because of noise. then next one had the tub drain cloged. Not impressed, but if you're not picky"

"I was so pleased to find this hotel for a weekend retreat stay. Great amenities and beautiful place. Was very satisfied 😃 "

"Ok"