Hotel Dekat Regal Edwards Brea East

"Clean room, parking was easy, staff was friendly and polite. "

"When we checked in, our room was ADA accessible and the bed was extremely low. My husband is 6 feet tall so it just wasn’t going to work. The associate we discussed it with said it was Expedia that booked an ADA room for us. He gave a long explanation as to why it wasn’t the hotel’s fault and was hesitant to switch our room. We eventually were able to arrange a room change, but the exchange left a bad taste in my mouth. In our new room, housekeeping forgot some of the bedding so my husband...

"La tina de hidromasaje fue lo mejor, el aire acondicionado también, lo unico que no nos gusto fueron las sábanas, no son de muy buena calidad y eran más pequeñas que la cama así que se salían, del resto todo bien. En general fue una buena experiencia! "

"The Laminate wood grain flooring was peeling up, which made it unsightly and difficult to role the desk chair on."

"Good "

"Parking was first come, first serve?? Weird?"

"Clean and pleasant staff"

"Room was dirty mold on shower "

"The floor was dirty. As soon as we walked on it our feet were dirty. It had not been mopped or was mopped with dirty water. The shower had containers for body wash and shampoo, but the shampoo container did not work. Hall carpets were dirty, ragged and in need of replacement. Overall the building was in need of work. "

"The staff was very friendly and helpful. Rooms were clean and comfortable. Parking was limited."

"Staff is wonderful, breakfast is great… But the rooms need some major upgrades needed. Carpets are old & dirty "

"Refrigerator didn’t work, so my wife went to the front desk to ask about it and was told they didn’t guarantee that the fridge, microwave, tv, or anything else in the room would work. Microwave was at least 20 years old and did not work either. They did not service my room during the day (no big deal) but when I went to ask for towels, I was met by the same older gentleman that talked to my wife the night before and he tried telling me that I should have asked the maids for towels during the day...

"Room did not have running water. Surprised the toilet even flushed. No amenities. No shampoo or even soap to clean your hands. Outdated rooms, with little to no modernization. Looks like this place hasn’t had a remodel in years. Sketchy place and people. Very outdated equipment and I’m honestly surprised this place is still in business with the terrible rooms. p.s rooms smelled like cigarettes. DO NOT COME TO THIS PLACE UNLESS THIS IS YOUR ONLY OPTION 0/10"

"Everything was great"

"Can"

"Room was kinda rust. But bed was comfey. "