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Reviews of Oxford Suites Redding

3 out of 5
Oxford Suites Redding
1967 Hilltop Drive, Redding, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 852 out of 1360 reviews" "
Rating 8 - Good. 349 out of 1360 reviews" "
Rating 6 - Okay. 87 out of 1360 reviews" "
Rating 4 - Poor. 43 out of 1360 reviews" "
Rating 2 - Terrible. 29 out of 1360 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking kind of sucked but overall the room and amenities were excellent
Stayed 1 night in Mar 2024

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Not again
Stayed 1 night in May 2024

2/10 Terrible

Jamison

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Checked in at 430. Went to our room on first floor right beside the pool and immediately notified staff that it reeked off chemicals. We opened the windows and the door to try and air it out. After an hour or two it was not great but we could deal. Our kids were tired and so we were too. Then we discovered the couch reeked of pee. The staff tried to convince us the chemical bleach smell was normal. After the pee couch we got a new room and it didn’t smell at all. Just awful customer service. Glad they moved us without much fuss but they really tried to gaslight us about the smell even as my nostrils burned. The second floor was better but it is so loud if anyone is in the pool. It’s currently 940pm and we’re up due to people yelling and shouting in the pool which half of the rooms overlook. For almost 200$. We won’t be back
Stayed 1 night in May 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night. Great light bar and breakfast buffet!
Stayed 1 night in May 2024

10/10 Excellent

Laurie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that they offered a happy hour in the lounge with a free drink ticket and appetizers. The staff was very nice and accommodating. I was on crutches and they made sure that my room was on the first floor close to an outside door.
Stayed 1 night in May 2024

10/10 Excellent

Alejandro

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot for Kool April nights
Stayed 2 nights in Apr 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Garrett, Marysville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a hidden gem in the mountains. The perfect place to stop for a good night's rest
Stayed 1 night in Apr 2024
Response from RY on 1 May 2024
We sincerely appreciate that you took the time to share your experience. All the best in your travels; we look forward to welcoming you back next time!

10/10 Excellent

Erica

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Friendly staff. Great location.
Stayed 1 night in Apr 2024
Response from RY on 30 Apr 2024
Thank you for taking the time to leave us a positive review. All the best in your travels; we look forward to welcoming you back next time!

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean
Stayed 2 nights in Apr 2024
Response from RY on 30 Apr 2024
Thank you for taking the time to leave us a positive review. All the best in your travels; we look forward to welcoming you back next time!

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nic place in a slightly rundown town
Stayed 1 night in Apr 2024
Response from RY on 30 Apr 2024
Thank you for taking the time to leave us a positive review. All the best in your travels; we look forward to welcoming you back next time!

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
First time we stayed here. Staff was friendly and breakfast was good. We would stay here again.
Stayed 1 night in Apr 2024
Response from RY on 30 Apr 2024
We're so glad you enjoyed your stay and will pass your kind words along to the team. We wish you safe travels and look forward to welcoming you back next time!

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and the room was clean.
Stayed 1 night in Apr 2024
Response from RY on 25 Apr 2024
Thank you for taking the time to leave us a positive review. All the best in your travels; we look forward to welcoming you back next time!

10/10 Excellent

Paula

Travelled with family
Liked: Property conditions & facilities
Close to dog friendly restaurants
Stayed 1 night in Apr 2024
Response from RY on 25 Apr 2024
Thank you for taking the time to leave us a positive review. All the best in your travels; we look forward to welcoming you back next time!

4/10 Poor

Franklin

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Oxford Inn and Suites just doesn't cut it anymore. We visit this city fairly often and have always stayed at this motel. It has a convenient location for our purposes and we are familiar with it. Looking back on our last couple of stays, there has always been something that was a minor disappointment. We've grown accustomed to having a Keurig coffee machine in our motel room (as many other motel rooms do) and always bring our own Keurig Pods. This motel still has not upgraded their in-room coffee maker to offer this convenience. And they advertise an in-room iron and board (which we never use) but on this particular occasion we did need one and there was not one in the room. None of these issues are a major concern, just minor inconveniences. I think next time we will try somewhere else.
Stayed 1 night in Apr 2024
Response from RY on 25 Apr 2024
We strive to provide an exceptional stay and we're sorry to hear your recent stay fell short of this. A little confusing, however, we have never had Keurig coffee systems in our rooms. Thank you again for sharing your concerns, and we hope you'll consider staying with us again in the future!

6/10 Okay

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Dog friendly, but no real place for pet to potty.
Stayed 1 night in Apr 2024
Response from RY on 25 Apr 2024
We're glad to hear that you had a comfortable stay overall, and we appreciate you bringing these concerns to our attention so that our management team can review and follow up with the appropriate teams. Safe travels; we'll see you on your next visit!

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprised with all the perks included; happy hour apps, free drink per night stayed, full bar, nice pool area and cool sitting area with fire tables. Very reasonably priced snack area for late night noshing.
Stayed 1 night in Apr 2024
Response from RY on 25 Apr 2024
We appreciate you taking the time to share about your experience and will share your kind words with the rest of the team. All the best in your travels; we look forward to welcoming you back next time!

10/10 Excellent

Tien

Travelled with partner
Liked: Cleanliness
Nice hotel
Stayed 1 night in Apr 2024
Response from RY on 25 Apr 2024
Thank you for taking the time to leave us a positive review. All the best in your travels; we look forward to welcoming you back next time!

8/10 Good

Lc

Travelled with pets
Liked: Cleanliness, staff & service
The lady that helped me with check in was very kind. There was no parking available in front of the hotel so she moved her car out so that I could park in front of the hotel as I had my surfboards and skis tied to the roof, and she wanted to make sure that the night guard would be able to keep an eye on them.
Stayed 1 night in Apr 2024
Response from RY on 25 Apr 2024
We are so glad you enjoyed your stay and sincerely appreciate your recommendation. All the best in your travels; we look forward to welcoming you back next time!

10/10 Excellent

Dante

Stayed 3 nights in Apr 2024
Response from RY on 17 Apr 2024
Thank you for taking the time to leave us a positive review. All the best in your travels; we look forward to welcoming you back next time!

6/10 Okay

Judy

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Staff was very helpful and the property was overall in great condition and clean. However cleanliness of the room in particular is very important to me and that is why I chose this property for my stay in Redding. It had a rating of 5/5 but I would rate it as average at best. All countertops had not been dusted in a very long time, the bath wash dispenser was empty, one bath towel was used and folded up nicely by a previous person to look unused but smelled moldy, the pillows had that weird body oil smell when they have been overly used. Just creepy overall.
Stayed 2 nights in Apr 2024
Response from RY on 16 Apr 2024
We're glad to hear that you had a comfortable stay overall, and we appreciate you bringing these concerns to our attention so that our management team can review and follow up with the appropriate teams. All the best in your travels; we look forward to welcoming you back next time!

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from RY on 16 Apr 2024
Thank you for taking the time to leave us a positive review. All the best in your travels; we look forward to welcoming you back next time!

10/10 Excellent

Lindsey

Stayed 1 night in Apr 2024

10/10 Excellent

Dmitriy, Antelope

Liked: Cleanliness, staff & service, property conditions & facilities
Love it.
Stayed 1 night in Apr 2024
Response from RY on 16 Apr 2024
Thank you for taking the time to leave us a positive review. All the best in your travels; we look forward to welcoming you back next time!

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A refreshing change from the LA Quinta that we stayed in the night prior. That LA Quinta was the FILTHIEST hotel I had ever seen. Oxford Suites were clean, quiet, friendly ! Will definitely stay again
Stayed 1 night in Apr 2024
Response from RY on 16 Apr 2024
We're honored to have your patronage and appreciate you taking the time to share this review. All the best in your travels; we look forward to welcoming you back next time!

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Oxford Inn and Suites was very comfortable and clean. I loved having real coffee mugs and glasses for use. The suite was great with the extra living space and couch. My only disappointment was that the breakfast buffet ends at 9am, a bit early in my opinion.
Stayed 1 night in Apr 2024
Response from RY on 16 Apr 2024
We strive to make sure every guest has the best experience when staying at the Oxford Suites and we are so happy to hear that you had a pleasant stay. All the best in your travels—we hope to see you in Redding again soon!

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Complimentary drink and good breakfast.
Stayed 1 night in Apr 2024
Response from RY on 16 Apr 2024
Thank you so much for sharing this review and providing your feedback. All the best in your travels; we look forward to welcoming you back next time!

10/10 Excellent

Larisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a great trip
Stayed 1 night in Apr 2024
Response from RY on 16 Apr 2024
Thank you for taking the time to leave us a positive review. All the best in your travels; we look forward to welcoming you back next time!

10/10 Excellent

Joshua

Stayed 1 night in Apr 2024

8/10 Good

Yang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from RY on 16 Apr 2024
Thank you for taking the time to leave us a positive review. All the best in your travels; we look forward to welcoming you back next time!

8/10 Good

William, Spokane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from RY on 16 Apr 2024
Thank you for taking the time to leave us a positive review. All the best in your travels; we look forward to welcoming you back next time!

8/10 Good

Laurel, Durham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here. The staff is super friendly and the location is great. Lots of fun amenities and food! They offer a free drink and snacks in the late afternoon plus breakfast in the morning. The pool is wonderful. The room was spacious and clean. The only complaint I have is that we were awoken in the middle of the night by some girls loudly laughing and talking in the hallway and then again by a couple the hall at 3 am who were maybe doing a late check in. I realize this is outside the staff’s control.
Stayed 1 night in Apr 2024
Response from RY on 10 Apr 2024
We appreciate you taking the time to share about your experience and will share your kind words with the rest of the team. All the best in your travels; we look forward to welcoming you back next time!

10/10 Excellent

bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay the night, good breakfast
Stayed 1 night in Apr 2024
Response from RY on 10 Apr 2024
Thank you for taking the time to leave us a positive review. All the best in your travels; we look forward to welcoming you back next time!

10/10 Excellent

Jiong

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from RY on 10 Apr 2024
Thank you for taking the time to leave us a positive review. All the best in your travels; we look forward to welcoming you back next time!

6/10 Okay

Sandra

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Internet was very unstable
Stayed 1 night in Apr 2024
Response from RY on 8 Apr 2024
We're glad to hear that you had a comfortable stay overall, and we appreciate you bringing these concerns to our attention so that our management team can review and follow up with the appropriate teams. All the best in your travels; we look forward to welcoming you back next time!

8/10 Good

Christy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from RY on 8 Apr 2024
We're so glad to hear you enjoyed your most recent stay. All the best in your travels; we look forward to welcoming you back next time!

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Mar 2024
Response from RY on 8 Apr 2024
We're so glad to hear you enjoyed your most recent stay. All the best in your travels; we look forward to welcoming you back next time!

10/10 Excellent

rajvir

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff . Great location. I would stay there again.
Stayed 1 night in Apr 2024
Response from RY on 8 Apr 2024
We are so glad you had a comfortable stay and sincerely appreciate your recommendation. All the best in your travels; we look forward to welcoming you back next time!

6/10 Okay

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from RY on 8 Apr 2024
We're so glad to hear you enjoyed your most recent stay. We wish you safe travels and look forward to welcoming you back next time!

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from RY on 8 Apr 2024
We're so glad to hear you enjoyed your most recent stay. All the best in your travels; we look forward to welcoming you back next time!

6/10 Okay

Brian

Liked: Staff & service
Redding is not that great of a town and this area was unremarkable. We just needed a spot for the night.
Stayed 1 night in Mar 2024
Response from RY on 8 Apr 2024
We are so glad you had a comfortable stay and sincerely appreciate your recommendation. All the best in your travels; we look forward to welcoming you back next time!

8/10 Good

HongDung Thi

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is limited. Some day with no bacon. I refer self service because full service, you feel like begging for food. They could have made more food, and fruits.
Stayed 1 night in Apr 2024
Response from RY on 5 Apr 2024
We're glad to hear that you had a comfortable stay overall, and we appreciate you bringing these concerns to our attention so that our management team can review and follow up with the appropriate teams. We wish you safe travels and look forward to welcoming you back next time!

10/10 Excellent

Ping

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WILL BE BETTER IF THERE IS A EV CHARGER ON SITE.
Stayed 1 night in Mar 2024
Response from RY on 5 Apr 2024
We're glad to hear that you had a comfortable stay overall, and we appreciate you bringing these concerns to our attention so that our management team can review and follow up with the appropriate teams. We wish you safe travels and look forward to welcoming you back next time!

10/10 Excellent

Amy, Livermore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are friendly. We love the cozy suite with 2 TVs and pocket doors to separate the sleeping area.
Stayed 1 night in Apr 2024
Response from RY on 5 Apr 2024
We're so glad to hear you enjoyed your stay. All the best in your travels; we look forward to welcoming you back next time!

6/10 Okay

Iliana

Travelled with family
It was ok for the price. But the free breakfast was horrible and the facilities seam old
Stayed 1 night in Mar 2024
Response from Oxford Collection Hotels on 3 Apr 2024
Hi Iliana, thank you for taking the time to leave your feedback. We're sorry to hear your stay fell short of experience in some areas. We are always working towards creating a better guest experience, and will address this with the team to ensure your next stay is up to standards. Thank you for choosing Oxford Suites, and we hope to see you again in the future!

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice pool kid friendly
Stayed 1 night in Apr 2024
Response from RY on 5 Apr 2024
We're so glad to hear you enjoyed your stay. All the best in your travels; we look forward to welcoming you back next time!

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All areas are clean and have well thought out decorations. It’s very pleasant and relaxing.
Stayed 1 night in Mar 2024
Response from RY on 5 Apr 2024
We're so glad to hear you enjoyed your stay. All the best in your travels; we look forward to welcoming you back next time!

10/10 Excellent

Kiook, Castaic

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel to stay
Stayed 1 night in Mar 2024
Response from RY on 5 Apr 2024
We're so glad to hear you enjoyed your stay. All the best in your travels; we look forward to welcoming you back next time!

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from RY on 5 Apr 2024
We're so glad to hear you enjoyed your most recent stay. All the best in your travels; we look forward to welcoming you back next time!

2/10 Terrible

changkai

Stayed 1 night in Mar 2024
Response from RY on 25 Apr 2024
We're so sorry to hear that your stay was less than exceptional and would love to learn more. If there's anything we can do to make your next stay more enjoyable, please don't hesitate to reach out.