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Reviews of Friendship Beach Resort & Atmanjai Wellness Spa

3.5 out of 5
Friendship Beach Resort & Atmanjai Wellness Spa
27/1 Soi Mittraphap, Friendship Beach, Rawai, Phuket

Reviews

8.6

Excellent

Rating 10 - Excellent. 78 out of 169 reviews" "
Rating 8 - Good. 66 out of 169 reviews" "
Rating 6 - Okay. 18 out of 169 reviews" "
Rating 4 - Poor. 3 out of 169 reviews" "
Rating 2 - Terrible. 4 out of 169 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Katey Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Have already booked to come back again :) Such a beautiful resort
Stayed 7 nights in Apr 2024

6/10 Okay

Vito, Cradley Heath

Travelled with partner
Liked: Staff & service, amenities
This property is in a stunning location on the beach just outside Rawai. We did not have transport and that was an issue as the property was on an extremely busy road and miles from anywhere in every direction. After the first night attempting to walk to Rawai unsuccessfully we used taxis throughout, some turned up some didn’t as the place is out of the way a little. With transport I’m sure this would not have been a problem. The pool, beach, bar and staff were great. The standard room that we chose was not so good as described in previous customer reviews. I’ve stayed at remote locations before and there has always been a curtesy bus service to the local town, I think this would go down well if introduced ( just add it to the cost of the room). I’ve given 3 due to the above as we did like the resort overall. I hope the comments are taken in the spirit intended as I think a few tweaks will make significant difference to the overall experience.
Stayed 7 nights in Jan 2024

10/10 Excellent

Kerrie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Dec 2023

4/10 Poor

Mark

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We walked in and walked back out, as the property was unclean and potentially unsafe. Dust, stained sheets and stained walls. Nothing like advertised. Spa? Joke. We contacted Expedia straight away and told them we were leaving and were promised that we would be contacted the next day via email as they were unable to contact the hotel that night. We booked accommodation as a consequence of being told that we should. We were not emailed and the hotel was not contacted. We went back to check six days later to be told there had been no contact. We have made a formal complaint with Expedia. We were left without accommodation that night until we found one of the very few hotels (our family had to stay in two different rooms in different blocks with in the hotel for one night before finding a wonderful place called Rawai VIP Villas (staff were great and good value for families with children - would highly recommend). Our children did not eat until midnight and even then all I could find was microwave pizza. We were so lucky. Instead of losing only one day we could have lost half our holiday (after travelling from Krabi - which again was lovely and good value for money). For the short while we were there we had to get an engineer to check air con due to smell and a towel being wrapped around a joint on it, only to be told that it was a wet moulding towel causing the smell. Doesn't that say it all?
Stayed 7 nights in Dec 2023
Response from The Friendship Beach Team on 9 Jan 2024
Dear Mark, Thank you for your review. We do not agree that the property is unclean or ‘potentially unsafe’ as thousands of happy guests can attest, but we sincerely apologize that the standard of the cleanliness in the room you were assigned did not reach our usual high standards. Upon your arrival at the hotel, once this issue was brought to our attention, our team made every effort to resolve your issues and even offered alternative accommodation at our hotel, but it seems your desire was to move to an alternative hotel irrespective of our actions after having booked a non-refundable discounted room.The Spa at Friendship Beach (Atmanjai) is extremely popular, welcoming many thousands of guests from across the world for detox, wellness and fitness programs. Once again, we apologize that our spa did not reach your expectations, but given the extensive range of spa treatments available at Atmanjai, it’s not clear to us what the joke you refer to is. It is noted that instead of staying at Friendship Beach, you decided to stay in a villa instead, which is clearly in a higher price bracket. We would urge more caution when booking rooms with non-refundable conditions when clearly you prefer alternative types of accommodation. With kind regards, The Friendship Beach Team

2/10 Terrible

Onkar

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairly unprofessional staff that took our money for airport cab reservation but never reserved the cab. We had to rush last minute to get to airport and also still waiting receive refund of my cab money that hotel front desk staff took

8/10 Good

David, West Palm Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. I will likely stay here again.
Stayed 19 nights in Nov 2023

10/10 Excellent

Fatemeh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

Mohamad Fathhie Bin, Bandar Puchong Jaya

Stayed 2 nights in Sep 2023

8/10 Good

Darell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2023

10/10 Excellent

Gianpaolo

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay on this resort. I really recommend it
Stayed 7 nights in Jun 2023

10/10 Excellent

Shuzhen, Maspeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!! We spent 10 days here and loved every minute of it. The grounds are peaceful and clean. The resort is located right on the beach and there’s plenty of space to find a peaceful spot. The food from the restaurant was great. The breakfast included was almost served fresh and hot. The service is fantastic. Everyone is very friendly and accommodating, they’ll always try their best to help with any of your need.

8/10 Good

Euodia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 10 nights in Mar 2023

10/10 Excellent

Arthur, Northport

Stayed 4 nights in Jan 2023

8/10 Good

Arsen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good , quiet, ( only our room was bit noisy , some water pump was working loudly in nights!!) good Massage in SPA! Just one , but big issue…. We like swimming !!! On fotos You can see nice beach—)) but there’s very shallow, and sticky, even if water coming it’s not swim able-((( It’s foto from my room-)))
Water off-))
Water on-))
Stayed 5 nights in Mar 2022

10/10 Excellent

Oscar, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was wonderful Just needed to clean a little more on the beach Not there fault that the tides bring in garbage mostly plastic But maybe clean in the afternoon a little They did have it clean in the morning when we would go to breakfast
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the smallness of the place and the friendliness of the staff. I didn't like having to ask for coffee and sugar to be replenished on most days for my room. The location is quiet and by the beach but if you don't wish to rent a vehicle then you are a bit isolated. The local bus service is very erratic. Fortunately there are a few shops local which served my needs and a market across the main road a few times weekly.
Stayed 12 nights in Jan 2020

10/10 Excellent

Denise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!!!
This resort was absolutely perfect! It was very clean, the staff were wonderful and and helpful and booking tours/transportation. The spa experience was incredible, best massages we have ever had. Location was great and The price was extremely reasonable, especially over New Year’s. Overall we had an amazing experience at this resort. Zero complaints!!
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 2bed room is well spaced, property well maintained, friendly staff and great seafront location.
Stayed 4 nights in Dec 2019

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great loction
Great place excellent location nd very friendly stff
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost Perfect
Upon arrival we were a bit disappointed as the sea was out and it did not look like the picturesque photos we had seen. This is not a 4 or 5* corporate hotel belonging to the big chains but it had its own distinct feel to it that made it feel like a real holiday paradise. The room was spacious and quirky with the bamboo style ceiling and outdoor shower. The electric shower was in fact the only negative thing as the power was not great but sufficient. The room was clean and comfortable. The quirkiness continued in the outdoor area with the ornate Thai sculptures and pictures. The pool and the view was nice during the day. The table service breakfast made a nice change to buffet’s that seem to be the norm nowadays, although I have to say the portions were on the small side. This hotel seemed to cater for small groups of fitness clients and there was a small gym. The location is not the greatest with the beach offering nothing and a little sore on the feet with the small shells, but it was lovely to stroll on with appropriate foot ware. It’s also a 2 min walk from a busy main road, although you would not know it from inside the hotel. There is nothing of note there except for a couple of bar/restaurants and a convenience store. If you walk up to the main road and turn left, walk about 50m, you’ll come across a delightful street food restaurant. It’s a shame there is no shuttle service to nearby towns as it cost us 300 baht from the port 3km away. Overall it was almost perfect
Stayed 7 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort suited me down to the ground. The accommodation varies. Our 2 bed suite was big with a separate tv lounge one double en suite and a smaller double. There was a separate bathroom. A full kitchen would allow self catering. Two gas rings large fridge freezer microwave and pans. There is also a large 6 seat table in the main area. The housekeeping was excellent. Downside room 22 above kitchen so 07.00 start with some noise. On first floor could cause accessibility issue. No balcony.
Stayed 7 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a tropical paradise. Very beautiful! The rooms could have better soundproofing as birds start chirping loud around 4:30am and cats like to jump all over the roofs. I would have enjoyed access to kayaks or paddle boards. The restaurant has good menu at reasonable prices however beverages are over priced, 120 baht for a coconut! Other then that its simply beautiful and the staff are very friendly. Loved it!
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value polite staff
Very nice staff who were knowledgeable and helpful. The suite was great but the living room was basically unusable because it wasn’t air conditioned. The open air bathroom was very neat, but really hot. Great value for the money.
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendship resort did not disappoint. We had a lovely stay there. We loved the small resort feeling and the food at the restaurant was delicious. The only issue we had was that the wifi connection did not reach our room so we had to go to the lobby or the restaurant area to connect. Other than that, it was perfect!
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very beautiful place, quiet, family oriented, a school of Kite surf just next to it. The Wellness center worth the stay if you want to take care of your health while enjoying a nice cuisine and a great staff. We we'll go back again !!!!
Stayed 16 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel and right on the beach. The feo t desk lady was very nice and helpful.
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous location, staff & food - would definattely stay again
Stayed 11 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable stay next to beach
Comfortable and clean accommodation. Spacious deluxe room with ample toiletries, water & fresh towels etc. Lovely pool and bar area to relax in . You can swim in the sea when tide is in, and enjoy a walk along when tide is out . Very quiet at night , away from road . Breakfast fresh and plentiful. Staff fine , apart from evening receptionist who wasn't particularly welcoming or helpful . Would recommend staying here though . Nice restaurant nearly opposite entrance called Nang Naan for local food . Hotel restaurant expensive, but lovely view by the sea
Stayed 4 nights in Nov 2018

8/10 Good

Samantha

Liked: Cleanliness, property conditions & facilities, room comfort
The room was lovely and the price couldn't be beat for having beach access! Great views... the restaurant was very expensive and only so-so. Location was decent, but rather far from many of the popular destinations. Hard to communicate with the front desk plus. limited hours. Also, I didn't like the tours they were trying to sell from various vendors.... many of them were part of scam tourist agencies, overpriced and allowed for unethical tourism!! For a resort that is boasting eco-friendly, wellness center it's sad they promote tourism that is bad for Thailand.
Stayed 2 nights in Sep 2018

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Fantastic spot, very quiet. Basically a private beach. Great staff
Stayed 15 nights in Aug 2018

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paridise. Relaxing. Just left Patong beach and didn't expect much. Overwhelmed with hownice the hotel was. Wish i could have stayed longer.
Stayed 1 night in May 2018

10/10 Excellent

Michelle, Waiheke Island New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect quiet spot for a family holiday
We chose this hotel because of it's location away from the busier parts of Phuket. It was the perfect relaxation spot for us. The room we had was fantastic, it overlooked the pool and restaurant area and out to the beach. The restaurant was outstanding and offered a great selection including healthy options, extensive Thai and Western dishes. I used the gym facilities which were brilliant and had a large range of equipment to chose from. I would definitely stay here again.
Stayed 3 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff Amazing food
The food was amazing! At such a reasonable prices. Everything was fresh and lovely
Stayed 6 nights in Mar 2018

10/10 Excellent

Ky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Island vibes
This place really solidified the island vibe for me. The property sat right in the beach. The pool area was really nice and offered a bar and restaurant. The rooms felt like a beach hut but offered great space and a beach view. The outdoor shower and hot tub was so fun and really made my stay. Loved it!
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it. Relaxing atmosphere and the staff was very attentive and friendly.
Stayed 3 nights in Feb 2018

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab stay
Lovely stay, thank you!
Stayed 16 nights in Dec 2017

10/10 Excellent

Steve , England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Quiet.
We chose this hotel for the last few nights of our holiday around Thailand and am so glad that we did! The hotel is very secluded and whilst we were there, certainly very quiet, not too many people milling around. The room was excellent, cleaned daily and we don't have any complaints about the accommodation at all. You can expect to pay a little bit more here for your drinks and food but it is worth it.
Stayed 3 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Very pleasant hotel, but the Wotif map was misleading. Rather than about 1.5 kilometers from the Old Town the resort is 13 kilometres away (luckily there are plenty of motor scooters available for hire). Breakfast and pool were fine, though the 'a la carte menu' seriously overpriced.
Stayed 3 nights in Oct 2017

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 thumbs up
Our goal was to stay in small, simple, quiet, beach side resort and this definitely checked all the boxes. Great staff & well appointed facility. Pool, beach and food also great. Wellness facility on site offering detox cleanse, yoga, meditation and massage for reasonable cost. We stayed in the beachfront deluxe room with s covered porch overlooking the beach and neighboring islands. Very nice.
Stayed 7 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was really great until the last day (Sunday) when there was a large group of poorly behaved, unattended children taking over the pool. Throwing balls which led to knocking drinks & things over, yelling, splashing, etc. the parents were nowhere to be found or at least not paying attention to the children if they were close. I don't think of screaming children and a wellness retreat in the same sentence.
Stayed 5 nights in Jun 2017

8/10 Good

Robert, Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort right on beach
Entire family enjoyed our 5 night stay at resort meet the owner ,(Starr)great gentleman,will recommend this resort to anyone.Away from the hustle of Phuket.Great staff that speak decent English.they have Car and 🏍 rentals available at resort,will come back.
Stayed 5 nights in Jun 2017

10/10 Excellent

Karianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a relaxing beach holiday!
The resort was quite a walk from Rawai Beach, but it being right by the beach and with its own restaurant I found it perfect for my stay! The pool area was beautiful, and rooms very big and comfortable. Would highly recommend it!
Stayed 3 nights in Jun 2017

8/10 Good

citydweller, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace and Tranquility
A quiet long weekend away from the city. Kite surfers provided entertainment. Eating next to the beach was lovely. Extensive menu so need to go out. Excellent attentive staff.