Kia Ora Mike, Thank you for taking the time to review your stay with us at the Commonage Villas. We're thrilled to hear you loved your stay with us, and we hope to welcome you bac soon.

Kia Ora Kiana, Thank you for taking the time to review your stay with us at the Esplanade Queenstown :)We're thrilled by your kind words, and couldn't agree more that the Esplanade apartments are just the perfect home away from home. Safe travels, and we very much look forward to welcoming you back in the not-so-distant future. Kind regards, The Team at Staysouth

Thank you for your 5* review! We look forward to welcoming you back in the not-so-distant future :)

Hi Philip, Thank you for taking the time to review your stay with us at the Esplanade Queenstown. Safe travels and kind regards, The Team at Staysouth

Kia Ora, Thank you for taking the time to review your stay with us at the Esplanade Queenstown. We value all feedback and are terribly sorry to hear you found issues with the hot water and heating. With regards to the hot water, we are currently in the process of gaining approval from all owners to upgrade facilities to a califont system, whereby hot water is available on-demand and therefore unlikely to ever run out. Furthermore, as for the heating, the heating is set before our guest's arrival, and whilst the underfloor heating should heat the entire apartment, there are oil column heaters in each bedroom ready to use if the bedrooms are below temperature. Of course, due to the rooms being slightly colder than usual, these should have been set up by us prior to releasing the door codes. As for the beds and linen, we have forwarded these concerns to our housekeeping department for further investigation as these are the first complaints of this nature. We thank you again for staying with us at the Esplanade Queenstown and wish you safe onward travel. Kind regards, The Team at Staysouth

Hi Rachel, Thank you for taking the time to review your stay with us at the Esplanade Queenstown. We're thrilled by your kind words and couldn't agree more; the Esplanade Villas truly do have everything you need for a great Queenstown vacation, all just minutes away from the town centre. Thanks again and we very much hope to welcome you back again soon. Kind regards, The Team at Staysouth

Thank you Tess for giving us feedback on your recent stay at Esplanade Queenstown. We're always grateful for guest reviews especially when they've loved their stay and would highly recommend the property and its location. We hope to have you back to stay again very soon Kind Regards The Staysouth Team

Thank you for posting your review We care about providing our guests with a quality experience and appreciate any feedback guest provide us We hope to have you back to stay another time Kind Regards From The Staysouth Team

What a wonderful review, much appreciated!! We are grateful to have your feedback that the property and its location were great, and that you loved your stay. We look forward to having you back to stay again sometime in the future. Kind Regards From The Team at STAYSOUTH

Hello and thank you for taking the time to review Esplanade Queenstown. We value your feedback and we're rapt with your 10 out of 10 rating! We trust you thoroughly enjoyed your visit to beautiful Queenstown. Kind regards The Team at Staysouth

Many thanks for taking the time to give us your very comprehensive feedback on your recent stay at Esplanade Queenstown - always valued as we may then adjust our services as and when required. We apologise for the issues you experienced with parking; and the minor maintenance jobs in the apartment and would quickly act to remedy as soon as we are notified. We are delighted that overall you've rated your stay an "excellent" one and hope to have you back for a return visit soon. Kind Regards The Staysouth Team

Hi Leticia, Thanks for your review and kind words regarding your stay with us at The Esplanade Queenstown. We're humbled by your kind feedback and are thrilled with how much you all enjoyed your stay with us. We very much hope to welcome you back to Queenstown and The Esplanade Apartments sometime in the near future. Safe travels and kind regards, The Team at Staysouth

Thank you for taking the time to review The Esplanade Queenstown. We're thrilled to hear you loved the location and the stunning views that are synonymous with Queenstown. Thanks again, and we hope to welcome you back to Queenstown and The Esplanade some time in the near future. Safe travels and kind regards, The Team at Staysouth

Thank you for your wonderful review about your stay with us at Esplanade Queenstown. Very pleasing to read that our processes such as key less self check in process, as well as the well maintained and cleaned apartment so close to town made for an excellent stay. We hope you return soon to stay again. Kind Regards THE STAYSOUTH TEAM

Kia Ora, Thank you for taking the time to review The Esplanade Apartments. We are truly humbled by your kind words and appreciate your feedback on the apartments warmth and practicality. We hope we can welcome you back to Queenstown and The Esplanade some time in the near future. Safe travels and kind regards, The Team at Staysouth

Kia Ora, Thank you for taking the time to review our property, we agree that they are both stunning and well equipped. Whilst we strive to make sure the apartments are ready for guests arrivals as soon as possible, when we have other guests checking out of the same apartment in the morning this becomes difficult as they take up to 5 hours to clean. Thank you again, and we look forward to welcoming you back to Queenstown some time in the future. Kind regards, Staysouth

Many Thanks Greg for your positive feedback! Glad that you enjoyed being so close to town at the Esplanade Queenstown Villas and all the amenities your villa provided.. Please let us know if you are coming back to Queenstown and we would be glad to host you again.

Thank you for taking the time to provide feedback and wow - a 5 out of 5! We are delighted that you rated the villa so highly and would return to stay again. Your comments certainly give us assurance that all our efforts to provide a quality experience is well worth it! It would be our pleasure to have you back to stay again soon. Kind Regards THE STAYSOUTH TEAM

We are glad to hear you enjoyed your time at Esplanade Queenstown and that you found the facilities were good for your stay. We look forward to welcoming you back next time.

Thank you for sharing your experience with us. We are glad to hear you enjoyed your time at Esplanade Queenstown and made the most of the apartments convenient location, amenities and design. It is great to hear you found the Villa super clean and I will pass your lovely comments to our cleaning team. We look forward to welcoming you back next time.

Thank you for highly rating your stay, very much appreciated As a team we put every effort into presenting a "home away from home" property for our guests with high levels of comfort and convenience. We hope you will stay with again soon.

Thank you Paul for taking the time to give us feedback and review your stay. Wonderful to read the villa was perfectly located for you with everything you could need and especially first class!. We appreciate that the efforts the whole team from Admin to Operations were noted and well received. We hope you come back to stay with us again soon

We much appreciate your lovely review Wayne! We are glad to hear you enjoyed your time at Esplanade Queenstown and made the most of the Villa's convenient location, and glad to read that you've got everything you needed for your extended stay. We look forward to welcoming you back next time. Kind Regards, THE TEAM AT STAYSOUTH

Thanks for your great review Julie! We love to hear you found your Villa beautiful, warm and super comfortable. Hopefully you will choose to stay with us again on your next visit.

Thank you Uttam for sharing your comments about your recent stay at Esplanade Queenstown. It is great to hear you found Esplanade Villas well maintained and equipped for a great holiday. We look forward to having you back again in the future.

Many Thanks Pete for your positive feedback! Being so clse to the city centre sometimes it can get noisy, but as all of the Esplanade Queenstown Villas have double glazing as soon as you close the windows you won't hear a thing from the outside world. Please let us know if you are coming back to Queenstown and we will be glad to host you again.

Hi Christophe, Thank you for taking the time to review The Esplanade, we value your feedback and trust you thoroughly enjoyed your time here in beautiful Queenstown. We're humbled by your kind words, and look forward to welcoming you back to Queenstown very very shortly :) Kind regards, The Team at Staysouth

Thanks for your review and we are sorry to hear you ran out of hot water while staying at Esplanade Queenstown. We do have an after hours phone number for emergencies when guests may require assistance after 8pm and before 8am. We are sorry to hear that you couldn’t reach us, we may have been on the phone helping another guest, but if you would had left us a voice message we would get back to you as soon as we could. Our Housekeeping Manager went to your Villa to check that the hot water was working properly and the water cylinders were properly functioning, and she couldn’t find any propblem with the hot water at all. The cylinder is a standard household sized cylinder as fitted in most residential homes. Taking long showers or baths, plus using the washing machine, dishwasher and/or the washing machine all within a short timeframe, could use all of the hot water in the cylinder. meaning that If this happens you need to wait for about 60 – 90 minutes for the hot water would have been back to refill and reheat Again sorry to hear you didn’t enjoy your experience at Esplanade Queenstown.