Exterior

Reviews of Crowne Plaza Hotel Qingdao, an IHG Hotel

4 out of 5
Crowne Plaza Hotel Qingdao, an IHG Hotel
76 Xiang Gang Zhong Lu, Qingdao, Shandong

Reviews

8.4

Very good

Rating 10 - Excellent. 121 out of 318 reviews" "
Rating 8 - Good. 138 out of 318 reviews" "
Rating 6 - Okay. 38 out of 318 reviews" "
Rating 4 - Poor. 12 out of 318 reviews" "
Rating 2 - Terrible. 9 out of 318 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Munawwar

Disliked: Cleanliness, property conditions & facilities
The property dosent have Wifi for foreigners and hygiene issues
Stayed 1 night in Apr 2024

10/10 Excellent

Jie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Apr 2024
Response from Colin Chai on 11 Apr 2024
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Qingdao. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

Ximena

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Property needs repairs. Plumbing piping smell in the bathroom. Shower walls need improvement. Very poor lighting in all areas, bedroom, bathroom. Sofa needs to be replaced. Windows need to be cleaned.
Stayed 4 nights in Nov 2023
Response from Colin Chai on 27 Nov 2023
ear Guest, We appreciate your feedback and we are glad you enjoyed your stay at the Crowne Plaza Qingdao.In regard to the issues with the bathroom layout, We truly apologize for any inconveniences caused. We will definitely share your housekeeping concerns with our executive team so that we can make the necessary improvements going forward.Thank you for choosing our hotel and we hope to see you again soon!

8/10 Good

ken

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the traffic getting to the centre of Qingdao is very bad, but if it where you need t be then this hotel is very well positioned and is a great choice.
Stayed 2 nights in Sep 2023
Response from Colin Chai on 17 Oct 2023
Dear Guest, Thank you for your stay in Crowne Plaza Qingdao. The hotel has a good location in central Qingdao, It is just 40 minutes drive to Liuting Airport, and 20 minutes drive to the railway station. Meanwhile it is walk distance to subway line 2 & line 3, which will lead you to most of attractions in Qingdao, including Eight Great Passes, Qingdao Polar Ocean World and May Fourth Square. Traffic is very convenient to visit Qingdao. In addition, there are many convenience shops and restaurants around us. Many thanks for your support; we hope to have more opportunities to serve you!

10/10 Excellent

Jun

Liked: Amenities
Front desk staff is very nice, give me a free upgrade
Stayed 2 nights in Oct 2023
Response from Colin Chai on 27 Nov 2023
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Qingdao. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!

10/10 Excellent

Marian

Business traveller
Liked: Staff & service, room comfort
The reception upgraded us to a suite and we are grateful for the extra mile. Though the hotel is dated and needs some renovations, we are glad that the suite is comfortable and the beddings / towels / pillows are relatively new and well maintained. The tables and drawers / bathroom tiles clearly need some refurbishing.
Stayed 3 nights in Sep 2023
Response from Colin Chai on 17 Sept 2023
Thank you for taking the time to give us your feedback after your recent stay. We are pleased that you enjoyed our Hotel's location. However, We are disappointed that you did not receive the level of service we pride ourselves on. Please accept our sincere apologies. We would welcome an opportunity to speak with you further about your stay so that we can ensure our service and the experience we provide upholds to the high level Crowne Plaza Hotel is known for.We do hope you will give us another opportunity to regain your trust in us.

4/10 Poor

Juan Francisco

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad experience
smell to cigarrete, old room, dirty carpet, old bathroom, noice, lot of time waiting the elevators. Good breakfast
Stayed 2 nights in Apr 2023

8/10 Good

Dorota

Stayed 2 nights in Dec 2020

6/10 Okay

Verified traveller

Stayed 4 nights in Dec 2019
Response from colin chai on 11 Jan 2020
尊敬的宾客: 感谢您入住青岛颐中皇冠假日酒店。作为洲际酒店集团旗下品牌,青岛颐中皇冠假日酒店致力于以轻松愉悦的入住氛围,为五湖四海的来宾与旅客提供贴心周到的优质服务;我们会继续加强在设施设备上的维护提升,期待您的再次光临,体验更多的服务。

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crowne Plaza Wingdao
Have stayed here previously and like the location, as there is a very good pub over the road with nice food. It is also right by the metro station.
Stayed 1 night in Nov 2019
Response from simon song on 25 Nov 2019
Dear Guest, Thank you for your stay in Crowne Plaza Qingdao. The hotel has a good location in central Qingdao, It is just 40 minutes drive to Liuting Airport, and 20 minutes drive to the railway station. Meanwhile it is walk distance to subway line 2 & line 3, which will lead you to most of attractions in Qingdao, including Eight Great Passes, Qingdao Polar Ocean World and May Fourth Square. Traffic is very convenient to visit Qingdao. In addition, there are many convenience shops and restaurants around us. Many thanks for your support; we hope to have more opportunities to serve you.

10/10 Excellent

Wei j

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2019
Response from simon on 21 Nov 2019
亲爱的宾客,感谢您下榻酒店。我们的地理位置优越,地铁2号线燕儿岛路站直达, 步行十分钟内可达多个景点、购物中心及美食街,是您旅游度假的理想选择!一直以来,我们坚持不懈地提升服务质量,致力于为每一位宾客带来物超所值的无忧旅程。愿您平安喜乐!

10/10 Excellent

Han Kiat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from simon song on 31 Oct 2019
尊敬的宾客: 感谢您入住青岛颐中皇冠假日酒店。作为洲际酒店集团旗下品牌,青岛颐中皇冠假日酒店致力于以轻松愉悦的入住氛围,为五湖四海的来宾与旅客提供贴心周到的优质服务;我们也会不断提高酒店各方面细节与服务的管理,务求能为您提供更加贴心如意的服务。恭候您的再次光临。谢谢!

8/10 Good

Samantha

Liked: Cleanliness, property conditions & facilities, room comfort
Would stay here again, despite staff
The hotel itself is beautiful, clean, comfortable and in a wonderful and perfect location. The problem lies in the staff and the weird hotel policies. You need a swim cap to swim in the hotel pool, which is 1. Unnecessary, 2. A bit backwards considering that’s not how you keep a chlorinated pool clean, and 3. A luxury ruiner. I found that very stupid and therefore offensive to my trip, to be honest. Additionally, I understand that I should be speaking Chinese in China, so that’s on me; but when I asked two front desk staff members about the pool opening and closing times, they couldn’t answer me in any language. I guessed several different times in attempt to get an answer, and they responded “yes” to each of the different times that I asked about. Also, when arriving, people cut the check in line in front of me and the hotel staff happily helped them despite seeing us standing right there directly behind them. Again, stupid and offensive, and a luxury ruiner. Despite the backwards policies and the poorly trained and inconsiderate staff, the hotel itself is absolutely fabulous, no joke. Also, the ayis cleaning our rooms were super sweet and did such a great job. They asked us as we arrived “so you need any help” like man, how sweet, and what good service.
Stayed 2 nights in Sep 2019
Response from 市场传讯部 on 2 Oct 2019
Dear Guest, We appreciate you taking time to provide feedback on your stay. We are truly disappointed to hear of the difficulties and issues you faced while with us. This is certainly not the experience we hope to deliver to our guests and we apologize for any inconveniences caused. Your feedback will definitely be share with the rest of our management team and I will ensure that we will improve going forward. we hope that we may have another opportunity to be of service again in the future. Please feel free to contact us directly if you plan to return to the Qingdao. We will ensure that your next stay is pleasant and memorable.

6/10 Okay

Victoria Suzanne

The hotel is fairly old. Location is pretty good with metro and shops close by.
Stayed 2 nights in May 2019
Response from Simon on 3 Jun 2019
Thank you for taking the time to give us your feedback after your recent stay. We are pleased that you enjoyed our Hotel's location. However, We are very sorry that any inconvenience we may have caused you due to our facilities have not been up to your expectations. The room will be renovated soon to offers all the necessary amenities for the guests. We hope to create more comfortable environment to you in the future. Once again, thank you for your feedback and we do hope we have opportunity to welcome you again.

8/10 Good

HIU WAN

Liked: Cleanliness, staff & service, room comfort
WiFi Environment
Overall was good to stay & close to subway station, but wifi was not fast speed to proceed big size of file.
Stayed 3 nights in May 2019
Response from Simon on 3 Jun 2019
Dear guest, Thank you for staying with us and leaving a review. We are glad to know that you are satisfied with hotel location . We are deeply sorry for any inconveniences you had experienced with the WiFi connection. We will make sure to get this passed to the IT department so they can make the needed adjustments. We hope we have another opportunity to make your stay exceptional. Thank you for choosing us and hope to see you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice hotel and good location. Aircon not working very well.
Stayed 3 nights in May 2019
Response from ina on 17 May 2019
Thanks very much for your stayed in Crowne Plaza Qingdao. We are pleased to hear you like our surrounding area and our staff. Regarding the air-conditioning issue, please rest assured that our Engineering department is following up with inspection and corrective actions.We look forward to pleasure of welcoming you back to the Crowne Plaza Qingdao in the near future!

10/10 Excellent

SK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and helpful staff. The only disappointing aspect was not being able to use the pool as they required a swimming cap which i did not have. One could be purchased but it would have been better if this requirement was specified upfront.
Stayed 3 nights in May 2019
Response from ina on 17 May 2019
Dear Guest, Thank you for choosing Crowne Plaza Qingdao and taking your time to share your feedback about the swimming cap issue. Please do accept our sincere apology for any inconvenience caused. Your request has been carefully recorded and we hope you'd give us a chance in the future to serve you again. Once again, we look forward to welcoming you back to our hotel again. Thank you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good trip at Qingdao
Nice location, beautiful room, clean and comfortable. Staff are helpful and friendly too.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Great location and good breakfast with friendly staff. Property is old though and could stand a bit of a renovation.
Stayed 3 nights in Apr 2019
Response from Simon on 23 Apr 2019
Dear Guest, Thank you for taking the time to share your recent stay experience at Crowne Plaza Qingdao with us. Your kind words about our location breakfast and staff service are something our staff takes great pride in. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. our hotel will start our refurbishment soon. we hope to create more comfortable environment to you in the future. Once again, thank you for your feedback and we do hope we have opportunity to welcome you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2019
Response from ina on 18 Apr 2019
Dear guest, Thank you for sharing the great comments of your recent experience with us. We look forward to pleasure of welcoming you back to the Crowne Plaza Qingdao in the near future!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge Room
Amazing as we got free upgraded room
Stayed 7 nights in Jan 2019
Response from ina on 5 Mar 2019
Dear guests, thank you for choosing to stay at Crowne Plaza Qingdao and give us feedback. We are very pleased with your praise and praise to the hotel! Your praise is our driving force, the hotel has been advocating "home" service, so that every guest can feel the warm service we bring, thank you again for your kindness to the hotel, we look forward to your visit again!

8/10 Good

Oi Lan Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Nice hotel in Qingdao with Jusco nearby!
Stayed 2 nights in Nov 2018
Response from ina on 21 Nov 2018
Dear guest, Thank you for staying with us and for sharing your experience on this platform. We are certainly thrilled to hear the location was to your satisfaction. Our ideal location makes it extremely easy to visit all major attractions in the area. The Olympic center is conveniently located a few minutes away from our property and we also have several dining options located walking distance from our hotel. Furthermore, Thanks choosing us again and we look forward to welcoming you during your next visit to Qingdao.

6/10 Okay

Dorothy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Qingdao
The hotel in general is old and has an odor. Location is Ok as it is still close to city center. I usually will not book this hotel but there are 2 major country wide events starting that day so lots of hotels are full and getting very expensive. On the whole the hotel is liveable but not comfortable.
Stayed 1 night in Nov 2018
Response from ina on 21 Nov 2018
Dear Guest, Thank you very much for choosing the Crowne Plaza Qingdao, greater thanks for taking the time to provide us with your feedback here on Expedia group. we are disappointed to learn of the issues you experienced with the facilities. we truly apologize for this, we can assure you that we will share your feedback with hotel management so that we can make the necessary improvements going forward. we hope that we may have another opportunity to be of service again and provide you with an exceptional experience throughout your stay. Thank you for choosing us and we hope to see you again soon.

10/10 Excellent

JOHN, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Pricing excellent. Good size single rooms wdesk-chair, refer,several English TV channels. Staff excellent & very helpful with at least some English.
Stayed 2 nights in Oct 2018
Response from ina on 30 Oct 2018
Dear guest, Thank you very much for choosing the Crowne Plaza Qingdao again and sharing your comments. We're delighted to hear you satisfied with hotel location, staff service and room facilities. We will keep improving ourselves to provide the best experience to our guests. Thank you again for your feedback and support. We look forward to welcoming you again soon.

8/10 Good

Jane

Liked: Cleanliness, staff & service, room comfort
A little tired
I have stayed here for many years booking a suite so I can conduct business..but these need really decorating
Stayed 2 nights in Oct 2018
Response from ina on 5 Dec 2018
Dear guest, Thank you for your stay in Crowne Plaza Qingdao and your exciting comments. There have been so many customers pouring into our hotel since it opened in 2000. So some facilities and design really have slight different from nowadays. Sorry for that inconvenience caused by it. In order to offer guests warmer living experience, we are constantly updating and improving the facilities and equipment. We are very willing to listen to your valuable suggestions and timely to improve the shortage place. Hope your next arrival would be an ever-lasting memory full of delight. Have a nice day.

8/10 Good

Chi ming

The check in and check out procedures are fast
Stayed 2 nights in Sep 2018
Response from ina on 24 Oct 2018
Dear Guest, Thank you for sharing the experience of your stay at Crowne Plaza Qingdao. We're delighted to hear you satisfied with staff service. We will keep up the good service and continuously offer the more comfortable environment to you. Thanks again for your review. We look forward to welcoming you back soon.

8/10 Good

Reshma

Good and helpful - decor dated
It was very good and helpful. However decor was old
Stayed 2 nights in Sep 2018
Response from ina on 24 Oct 2018
Dear Guests, Thank you for taking the time to share your experience on your recent stay at the Crowne Plaza Qingdao. In regard to the issues with the room decor dated, Our hotel will be renovated soon and we hope to create more comfortable environment to you in the future. Thanks again for your time and we look forward to welcoming you next visit.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
This is not a new hotel in Qingdao, the room cleanliness is not very good. I can feeling the dust, not sure is from the rug or air-condition. And the bath tube without hot water during my stay.
Stayed 3 nights in Aug 2018

8/10 Good

Harry, Surrey

Liked: Cleanliness, staff & service
Nice Hotel with good staff, food was good and nice lounge & bar. The Hotel probably needs a refurbishment soon, will stay again, fair price
Stayed 4 nights in May 2018
Response from ina on 6 Jun 2018
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Qingdao. We are very glad to know that our service and the food of lounge making your visit enjoyable. Meanwhile, We are very sorry that any inconvenience we may have caused you due to our facilities have not been up to your expectations, The rooms will be refurbished soon and provide comfortable and friendly accommodations in the near future. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!

8/10 Good

STEVEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business stay
The hotel was an ideal hotel for a short business stay
Response from ina on 5 Jun 2018
Dear Guests, Thank you for taking the time to share your experience on your recent stay at the Crowne Plaza Qingdao. It's great to hear you enjoyed your stay with us. Our team is committed to always providing the highest guest satisfaction for all of our guests. We will continuously strive for excellence. Again, thank you for choosing Crowne Plaza Qingdao, And we look forward to welcoming you back again very soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Justin, Dallas, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for our Anniversary
I booked us into the hotel the day before check in and the staff was extremely helpful in helping me to make the experience romantic for my anniversary. I felt like we were treated better than other guests, which is really the most ideal situation with any hotel.
Stayed 1 night in Feb 2018
Response from ina on 6 Mar 2018
Dear Guest, Thank you for your review. We greatly appreciate you taking the time to share your thoughts on your recent stay at the Crowne Plaza Qingdao. It was such a pleasure having you as our guest, and we are delighted to hear that you loved the hotel and have a great stay for your Anniversary. Our team works incredibly hard to ensure that every guest has a memorable experience, We are also happy to hear you were able to take advantage of our ideal location. To be located in the heart of the city and 10-minute walking to seaside, And 5-min to shopping mall and local seafood restaurants. Thank you for staying at the Crowne Plaza Qingdao. We look forward to welcoming you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

8/10 Good

Anton, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was nice with great food choices. The room, esp bathroom, could be cleaner. Toilet flush was weak.
Stayed 4 nights in Nov 2017
Response from ina on 19 Dec 2017
Dear Guest, Thank you for your review. We greatly appreciate you taking the time to share your thoughts on your recent stay at the Crowne Plaza Qingdao. It's great to hear you enjoyed your breakfast in our hotel, and we do care about the guest stays experience, In regard to the issues with the room cleaning and the toilet, We truly apologize for any inconveniences caused. We will definitely share your housekeeping concerns with our executive team so that we can make the necessary improvements going forward. Thank you for choosing our hotel and we hope to see you again soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Limited English speaking staff, nice but no English or limited
Stayed 7 nights in Nov 2017
Response from ina on 19 Dec 2017
Dear Guests, Thank you for choosing Crowne Plaza Qingdao staying and give us the valuable feedback. We would like to assure you that we have communicated your feedback with all department. We will continue to strengthen the training of the staffs English and provide the better service for guests. Once again, we look forward to welcoming you back to our hotel again. Thank you!

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
I am used to stay at Crowne Plaza everywhere. This one is very well located but need to be refreshed! Old furnitures...
Stayed 2 nights in Oct 2017
Dear guest,Thank you for choosing our hotel and sharing your comments regarding your stay with us. We are very sorry that any inconvenience we may have caused you due to our facilities have not been up to your expectations. The hotel rooms will be renovated soon to offers all the necessary amenities for the guests. We hope to create more comfortable environment to you in the future. Once again, Thank you for staying at the Crowne Plaza Qingdao and we hope to be at your service in the near future.

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great with this hotel, especially it’s staff members, very courteous and helpful. Location is excellent for shopping, eating and transport. When the subway line it’s done, there will be a station in front of the hotel. The only negative comment is it’s a bit dated.
Stayed 2 nights in Oct 2017

10/10 Excellent

Dong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and service
Hotel staffs were very friendly and service was awesome. Location was very nice.
Stayed 3 nights in Aug 2017

6/10 Okay

Tat Peng

Disliked: Property conditions & facilities
Crown Plaza Qingdao
Hotel is ok. But internal furniture looks old
Stayed 1 night in Jul 2017

10/10 Excellent

Carl, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very pleasant and comfortable lodging. Convenient for my purposes.
Stayed 4 nights in Jul 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is old, rooms are ugly, heat did not work so the took a portable heater. Terrible experience.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the mall
I have stayed here for the past 15 years. Good hotel. Service and food good. Require room renovations.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Descent one.
had a good service... the food ordered for room service can definitely be warmer. Surrounding area is pretty much at the heart of the city so if you are looking for "quiet" place, this is not for you. Staff speaks english so communication isn't much of a problem. Rooms need somewhat(or major) facelift since its been there over a decade. If for the business matters, I can see myself being there again.

6/10 Okay

Charles, Miami

Liked: Staff & service
Disliked: Cleanliness
Hotel location is very good but needs updating
I got one of the old rooms. I am sure once they update the hotel it will be much better.

8/10 Good

may, singapore

Liked: Staff & service
Good location and nice
Hotel is nice with good location, room facility is ok. But I smell smoke on the corridor even though we chose nonsmoking floor. Service staffs are good although they are not much fluent in English. Concierge staffs need to trim to speak English too. Overall is ok!

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stay is pleasant
The less attractive Crown Plaza! Good hotel staff, but the facility is way behind current rank, should not be considered Crown Plaza.

8/10 Good

Adrian, Hong Kong

Liked: Staff & service, property conditions & facilities, room comfort
Nice stay spoilt by an unfortunate incident.
The stay was fine and the staff were friendly but unfortunately I found a sewing needle on the floor of the room by stepping on it. The room was otherwise in good condition and the staff were helpful after finding out that I had the incident. I am sure no one meant to leave a needle on the floor and staff offer medical supplies and antiseptic followed by fruit plates.