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"I stayed a total of 6 nights in this hotel. The lobby was impressive and big. My hotel room was like a mini apartment but the lighting and heating could be improved. I slept well during my stay there but it was cold whenever I had to use the bathroom at night as the insulation was not great (however ..."…""I stayed a total of 6 nights in this hotel. The lobby was impressive and big. My hotel room was like a mini apartment but the lighting and heating could be improved. I slept well during my stay there but it was cold whenever I had to use the bathroom at night as the insulation was not great (however ..."WWW…"

Reviewed on 23 Dec 2019

"No concierge or bell boy met us upon arrival. We were finally directed to the front desk for check-in, then abandoned to find our room on our own, with no explanation of the room or facility...never had that happen in a "5 star" hotel before. Breakfast buffet was easily the worst of any western hotel ..."…""No concierge or bell boy met us upon arrival. We were finally directed to the front desk for check-in, then abandoned to find our room on our own, with no explanation of the room or facility...never had that happen in a "5 star" hotel before. Breakfast buffet was easily the worst of any western hotel ..."WWW…"

Reviewed on 11 Nov 2019

"Excellent location. Has commanding view over a large plaza, which is just next to Jinan's famous Baotu Spring. Great hotel with excellent service and physical facilities."…""Excellent location. Has commanding view over a large plaza, which is just next to Jinan's famous Baotu Spring. Great hotel with excellent service and physical facilities."WWW…"

Reviewed on 29 Oct 2019

"Friendly staff, pleasant stay."…""Friendly staff, pleasant stay."WWW…"

Reviewed on 12 Dec 2019

"For Jinan city, this is a very good hotel and convenient as it is very near to train station. Only thing is they will keep asking you to come down to TOP up the advance payment instead of accumulating to the bill for you to pay at the check out."…""For Jinan city, this is a very good hotel and convenient as it is very near to train station. Only thing is they will keep asking you to come down to TOP up the advance payment instead of accumulating to the bill for you to pay at the check out."WWW…"

Reviewed on 23 Nov 2019

"In comparing to my stay last year, the room whas not as good, not as clean and not helpful at the reception. Staff could not speak proper English, by every question it went over 3-4 people and finally you still get not the right answer. For the price they charge per night you would expect better ..."…""In comparing to my stay last year, the room whas not as good, not as clean and not helpful at the reception. Staff could not speak proper English, by every question it went over 3-4 people and finally you still get not the right answer. For the price they charge per night you would expect better ..."WWW…"

Reviewed on 3 Nov 2019

"The staff is very co-operative. The location is central"…""The staff is very co-operative. The location is central"WWW…"

Reviewed on 16 Jun 2019

"Staff there are very friendly and willing to help. It is a pleasure staying there for a few days. Thanks."…""Staff there are very friendly and willing to help. It is a pleasure staying there for a few days. Thanks."WWW…"

Reviewed on 5 Dec 2019

"Breakfast and dinner was poor. Shower had mould on the walls."…""Breakfast and dinner was poor. Shower had mould on the walls."WWW…"

Reviewed on 22 Sep 2019