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14 Mar-15 Mar
For Jinan city, this is a very good hotel and convenient as it is very near to train station. Only thing is they will keep asking you to come down to TOP up the advance payment instead of accumulating to the bill for you to pay at the check out.
25 Feb-26 Feb
No concierge or bell boy met us upon arrival. We were finally directed to the front desk for check-in, then abandoned to find our room on our own, with no explanation of the room or facility...never had that happen in a "5 star" hotel before. Breakfast buffet was easily the worst of any western hotel ...
In comparing to my stay last year, the room whas not as good, not as clean and not helpful at the reception. Staff could not speak proper English, by every question it went over 3-4 people and finally you still get not the right answer. For the price they charge per night you would expect better ...
9 Mar-10 Mar
Service was good but one of the room was flooded and we have to change room. There is no air on in the room but they provide a fan. Quite satisfied overall while the condition can be better.
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