2 outdoor pools, sun loungers
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Reviews of Catalonia Royal Bavaro - Adults Only - All Inclusive

4.5 out of 5
Catalonia Royal Bavaro - Adults Only - All Inclusive
Cabeza De Toro 1 Playas De Bavaro, Punta Cana

Reviews

8.2

Very good

Rating 10 - Excellent. 509 out of 1006 reviews" "
Rating 8 - Good. 225 out of 1006 reviews" "
Rating 6 - Okay. 130 out of 1006 reviews" "
Rating 4 - Poor. 75 out of 1006 reviews" "
Rating 2 - Terrible. 67 out of 1006 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mylee Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2024

8/10 Good

Yazmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff service
Stayed 4 nights in Apr 2024

8/10 Good

Ian Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So many picky people reviewing. "They dont speak perfect english!" yeah, you aren't in an english speaking country. For the price, I think this resort was amazing. We had a Junior "privliged" room. I thought the room looked exactly like the picture. One day the A/C was not working, and they said it was being fixed and later that afternoon it had cooled down. Our room never went below 22C which for me was ok with the fan, but I could have had it a bit cooler. I left $5 for the maid everyday with a note in spanish asking for extra water, coffee, and/or beer and it was always obliged. Room service options were limited but the food was hot. Reserve your restaurants the first day. You do have room service 24/7. We tried every restaurant and they were all fairly decent. Were they amazing? not really, but I don't think we ever had a bad meal. I found service really good. Drinks were flowing, and they do NOT water them down. They were strong. I tipped $2 a round for me and my wife and we got great service and everyone was awesome. The booze is all pretty much well booze, so nothing fanzy. , they have a limited drink menu but they have some great local drinks and only one beer, Presidente (but its good). The dirty monkey was my favorite also shots of mamajuana were amazing. Beach does have seaweed but they do rake every day. The locals at beach sell stuff but they weren't too pushy. Nice quiet resort, if hardcore party is what you want than pass. I would def go back.

10/10 Excellent

Paola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vacation for 4 days March 2024. The hotel itself is beautiful and the rooms are always clean and comfortable. The food at the restaurant is delicious and we always look forward to our meals there. We love spending our days lounging by the pool and taking in the stunning views of the ocean. Overall, our stay at this hotel was once again fantastic and we can't wait to come back again in the future. Shout out to Carlito and Jenny I believe was her name amazing bartenders.
Stayed 4 nights in Mar 2024

2/10 Terrible

Karilyn Marie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
0 customer service, staff was extremely rude and unhelpful. Food was horrendous and each time it took an hour at minimum to get our meals. Very hard to find drinking water, when we asked for safe water to drink it took 3 hours, 3 phone calls and 3 in person conversations to get a bottle of water. People are constantly trying to sell you excursions and other things even on the resort. Worst customer service I have ever experienced and there was no music playing for the majority of the stay. There was little to no entertainment (shows, live music etc.). The beach was also very small and had a lot of seaweed. Not to mention there were many people ambushing you down on the “private resort beach”. The restaurant and shopping center times were posted on the website and on the doors, but most of the time when we showed up they said they weren’t actually open. There was also construction happening while we were there and you could constantly hear hammers and other banging. Not relaxing at all. This was by far our worst “vacation” experience we have ever had. I would never go back again and would highly suggest looking for a different resort.
Stayed 5 nights in Apr 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort! My wife and i will be back! Staff was courteous and friendly! The best vacation experience we've ever had!
Stayed 4 nights in Apr 2024

8/10 Good

Shirley Marie C

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location was perfect. There were no entertainment throughout the day like games, activities. Food was mediocre. There were not a lot of staff to ask for service.
Stayed 4 nights in Apr 2024

4/10 Poor

Stacy j

Travelled with family
Disliked: Staff & service, property conditions & facilities
Upgraded our room and the air conditioning was broken the whole time. It did not get fixed and management was supposed to credit our upgrade. Has been 2 months and no credy and no response
Stayed 6 nights in Feb 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
The bars and restaurants
Stayed 5 nights in Apr 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful resort, property and location. Friendly accommodating staff, great selection of food and drink. Gratuitous should be included in an all inclusive restore, so that cash need not always be on hand. If you didn’t tip sometimes you were made to feel uncomfortable. That should never be the case. We would definitely return but would like this to be considered.
Stayed 7 nights in Apr 2024

8/10 Good

Monyka

Travelled with partner
Liked: Cleanliness, amenities
The property was beautiful, the staff was mostly nice. My 2 biggest concerns was finding mold in our room and the welcome package people (aka Time Share people) having the authority to call our room.
Stayed 4 nights in Apr 2024

10/10 Excellent

Tay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I will return again next year. Friendly staff, clean property, excellent food.
Stayed 4 nights in Apr 2024

8/10 Good

Kim Chuck, Middle Sackville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was a good size, not huge and easy to get around. Staff were great as was the food. Only negative aspect is that people smoke everywhere. No designated areas like in most of the civilized world. Wife has alergies and second hand smoke is one of them. Sad that you have to limit where you go and lounge around to avoid this.
Stayed 7 nights in Apr 2024

10/10 Excellent

JORGE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to rest
Stayed 3 nights in Apr 2024

10/10 Excellent

Gina

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great food. Relaxing place to stay.
Stayed 4 nights in Apr 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, staff was friendly and helpful
Stayed 6 nights in Apr 2024

2/10 Terrible

Marcel, Yonkers

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY AT THIS HOTEL! FOOD IS HORRIBLE AND SCHEDULED. YOU HAVE TO EAT ON THEIR TIME. ROOM WAS DISGUSTING AND DID NOT LOOK ANYTHING LIKE PICTURES.BUG INFESTATIONS , GARDEN MILLIPEDES EVERYWHERE AND WORST OF ALL , ALL STAFF HAVE HORRIBLE ATTITUDES AND TALK ABOUT YOU TO THEIR COWORKERS IN YOUR FACE. THEY CONSTANTLY ASK FOR TIPS IN FOREIGN CURRENCIES . MAKE SURE YOU DONT ASK THEM FOR ANYTHING. OR BETTER YET STAY ANYWHERE ELSE.
Stayed 3 nights in Apr 2024

6/10 Okay

robert

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Apr 2024

10/10 Excellent

Sianie

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay here
Stayed 3 nights in Mar 2024

10/10 Excellent

Farrah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Mar 2024

10/10 Excellent

Nathaniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I did not like that my whole stay i had to stand in water to shower and they daid they fixed it and never got resolved
Stayed 3 nights in Apr 2024

10/10 Excellent

Javier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel overpassed my expectations . The people made my vacation unforgettable. I am already planning to return. Congrats to all the workers at Catalonia Royal ( Adults only) they are the best!
Stayed 3 nights in Apr 2024

6/10 Okay

Jimmy Lee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall it’s a beautiful and fun & Enjoyable resort experience. The only thing that I wasn’t really excited about was the taste of the meals.
Stayed 4 nights in Mar 2024

10/10 Excellent

Rita

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
From the moment we walked in, everyone was very nice and welcoming. Let me just say the staff were all chefs kiss. There were 2 specific bartenders that were the best! So full of life and smiles I grew to love them Ashley, and Carlitos!! There were others who were very loving and caring but I didn’t get their names. One girl took care of me once she seen my burns from the son. The staff who work the buffet are so sweet. I know it’s an all inclusive but please take money to tip the staff they’re so deserving of it. I can’t wait to come back
Stayed 4 nights in Mar 2024

8/10 Good

Scott W

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Mar 2024

2/10 Terrible

Annette

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was dirty the sink was clogged my food was rotten when I ordered in my room
Stayed 5 nights in Mar 2024

10/10 Excellent

Daniel S

Stayed 7 nights in Mar 2024

8/10 Good

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es tranquilo las actividades están en el área familiar. La comida es muy buena y la atención.
Stayed 6 nights in Mar 2024

10/10 Excellent

German

Stayed 5 nights in Mar 2024

6/10 Okay

Samantha

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property was good our room phone did not work so they had to come and fix it, the spa canceled our appointment then had a hard time correcting the problem. One morning we woke up there was no water. The food however was very good and we enjoyed the fact that room service was available whenever we needed. We enjoyed our honeymoon but I think for our anniversary we will choose differently.
Stayed 4 nights in Mar 2024

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and beautiful hitel
Stayed 6 nights in Mar 2024

10/10 Excellent

Karen

Stayed 9 nights in Mar 2024

4/10 Poor

jonah

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The service was very hit or miss from the dining and front desk staff. The resort almost seemed to want you to purchase drinks and snacks from their mini mart based upon a lack of options within the room. The front desk staff was very rude, gave us the wrong room when we had paid for an upgrade, and wouldn’t honor a late checkout. For the cost and lack of professionalism and service I would not recommend this resort.
Stayed 7 nights in Mar 2024

8/10 Good

Bernie Angel

Liked: Cleanliness
Stayed 4 nights in Mar 2024

8/10 Good

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a relaxing resort with good amenities
Stayed 3 nights in Mar 2024

8/10 Good

Tsion B, Jersey City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023

6/10 Okay

Nicole

Stayed 5 nights in Mar 2024

6/10 Okay

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
As a flight attendant for 25 years I have to say, the service here is the worst I have ever had. The staff will look at you for tips, they will not go above and beyond for anything and the upgrade to the Swim Villas is NOT WORTH IT!! You have your own pool but no waitress to bring drinks to you. When we called to ask if one of the waitresses from either pool area could swing by and bring us drinks, we were told No, You can walk and get a drink yourself. Additionally, we requested a carafe of coffee to be brought to our room as we drink a lot and prefer it cold, again, NO, you can make it yourself. AC in room never goes below 74 degress and there is only hot water for one person to shower. Food is great and the grounds are meticulous, that is the only positive things about this place. I made a hair appointment at the spa when I showed up, they told me they could not accommodate me. I told them I had an appointment and they said, I know, but we are not doing it! I will be sure to never recommend this place to anyone. The staff need to learn the art of politeness and customer service. Book at TRS Turquesa or Majectic Elegance instead!
Stayed 4 nights in Mar 2024

8/10 Good

Phoebe E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice vacation except for the " membership presentation " which we were tricked into attending and wasted our first full morning at the resort. We were told it was a " welcome" breakfast but not a sales pitch. No mention of activities available etc. as I had expected. The rest of the week was very nice. Lovely beach, pool and great food.
Stayed 7 nights in Mar 2024

4/10 Poor

Taryn

Stayed 4 nights in Mar 2024

10/10 Excellent

Nate

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Peaceful vacation with great dining
Stayed 4 nights in Mar 2024

8/10 Good

Nina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst thing in the stay was what was called : Welcome breakfast. I thought why not?? In reality 1) breakfast itself was so so - any regular breakfast on the property is better than this "exclusive" one 2)signing to it you are getting into 90 min sales process 3)after 2 hours we still could not get the price or details of the what was offered 4) we backed off
Stayed 7 nights in Feb 2024

10/10 Excellent

evren

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The activities you sign up for start late. Other wise hotel was great
Stayed 4 nights in Mar 2024

8/10 Good

Zachary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, the access to the neighboring resort, the water, the food, the ease of navigating through the resort, all made for a great stay. Mostly the staff, amazing crew.
Stayed 5 nights in Mar 2024

10/10 Excellent

Kisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful. It was relaxing. They had nightly entertainment. I wished that they had more daytime and pool activities for the adults to do. The restaurants were nice the beach clean and enjoyable. The staff were hands down amazing! Lennin and John was hands down awesome!! Very attentive great Customer service very friendly warm and inviting. Jessica at swim up bar great!!!! Wilmer awesome and victor a true gem!! But lennin and John the best!!!!!! The resort was relaxing and they made the stay much better!!!! We will definitely be going back.
Stayed 4 nights in Feb 2024

8/10 Good

Candice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful and the staff was magnificent especially Andreina at the buffet and Alberto #1 at Sea Blue. Dinner on the beach was delicious. Only restaurant we did not like because the food was cold and tasted old was Tao Cat. Also staff did make alot of noise early in the morning which was not fun. A lot of people are trying to sell you at all times which we did not like but besides that we enjoyed our stay. If they try to make you schedule your breakfast on the first day, don’t unless you’re interested in purchasing the travelers club.
Stayed 3 nights in Mar 2024

8/10 Good

Henry

Travelled with group
Liked: Cleanliness, staff & service
This is an older resort, but it's clean with great food options and has a very nice beach. If the price is right, highly recommended.
Stayed 8 nights in Feb 2024

8/10 Good

Alyssa Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the Catalonia was an enjoyable time, the facilities were good for the most part, the staff understood and spoke English mostly, but there were few language barriers, nothing that wasn’t able to be figured out. Everyone was friendly except for the staff that worked specifically with the spa area, which was disappointing. The restaurants were okay, the food was not great, but not terrible. Occasionally we would get sales pitches about excursions, we did one and it was fun and completely safe. I wouldn’t recommend leaving the resort alone, lots of run down and abandoned buildings from the airport to the resort. The resort was very clean, however room service didn’t clean until later in the day. I had no service and the wifi was very poor and selective on when it worked. The TV was a majority Spanish channels, entertainment shows were performed nightly and water sport activities were done around noon time. Drinks were delicious and strong. I had a fun time at the Catalonia hotel.
Stayed 4 nights in Mar 2024

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet on the family side was not good, the birds were eating off of it.
Stayed 6 nights in Feb 2024

10/10 Excellent

Edwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel going back soon
Stayed 4 nights in Jan 2024