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Reviews of ZonaZ Boutique Hotel

3.5 out of 5
ZonaZ Boutique Hotel
574 Pino Suárez Amapas, Colonia Emiliano Zapata, Puerto Vallarta, JAL

Reviews

9.6

Exceptional

Rating 10 - Excellent. 101 out of 125 reviews" "
Rating 8 - Good. 19 out of 125 reviews" "
Rating 6 - Okay. 4 out of 125 reviews" "
Rating 4 - Poor. 1 out of 125 reviews" "
Rating 2 - Terrible. 0 out of 125 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean charming property with a friendly helpful staff. The location is great because it’s close enough to all the activity and the beaches to walk but also far enough to feel a little separated from it which is nice for sleeping and relaxing. Bed is really comfortable. My one complaint is that I stayed on the ground floor and, near to my door, there’s a heavy gate that blocks the stairway to the upper floors. So every time someone comes and leaves through that gate, the noise on the ground floor apartment is quite jarring. I’d recommend a floor higher than the first one.
Stayed 3 nights in Apr 2024
Response from siggy on 3 May 2024
Dear Daniel,Greetings from Zona Z Boutique Hotel, Thank you for taking the time to share your feedback with us, that you enjoyed our hospitality and the hotels location . We’re delighted to see that you had a positive experience overall. Your input is important to us, and we’re committed to making any necessary improvements with the main gate will be a priority. We hope to have the opportunity to serve you even better in the future.Best wishes,Siggy

10/10 Excellent

Jean-Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 17 nights in Apr 2024
Response from siggy on 30 Apr 2024
Dear JD, Zona Z Boutique Hotel Thanks you for taking the time to leave us a five-star rating! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!Yours in Hospitality,Siggy

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, helpful, and professional. My room was clean, comfortable, with nice furnishings. I also liked the smell of the bathroom, which always had a delicious scent of honey and cinnamon. Nothing negative to say, except that sometimes the internet wifi connection was sometimes a problem. My computer connected fine, but I kept getting messages saying the server was down and unable to connect. I figured out how to get around this, so luckily was not a big problem. Thanks so much for all your hospitality - I hope I will be welcome back to ZonaZ on my next trip to PV.
Stayed 4 nights in Apr 2024
Response from Siggy on 25 Apr 2024
Dear Russell, Thank you so much for taking the time to leave such a wonderful review about Zona Z Boutique Hotel! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in our hotel staff.Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.Warm regards,Siggy

10/10 Excellent

JD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! We would definitely come again.
Stayed 4 nights in Apr 2024
Response from Siggy on 22 Apr 2024
Hola JD, Greetings from Zona Z Boutique Hotel and we thank you for posting your review and perfect Score about us. It was a pleasure having you here with us and we look forward to your next stay with us.Make it a great day!!!Yours in Hospitality,Siggy

8/10 Good

Mona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2024
Response from Siggy on 22 Apr 2024
Dear Mona,Greetings from Zona Z Boutique Hotel. Your post is welcome and we thank you for Choosing us as your preferred accommodations.Yours in Hospitality,Siggy

10/10 Excellent

Sayantan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely great people, good service, nice rooms and a pool and convenient enough if you wait for the funicular or are fit enough to take the stairs to get quick access to the main street.
Stayed 4 nights in Mar 2024
Response from Siggy on 22 Apr 2024
Dear Sayantan,ZonaZ Boutique Hotel thanks you for this fantastic review about us and a perfect score of 5!! We are delighted you enjoyed our location which is close to EVERYTHING!! 2 Blocks to the beach.. We do look forward in hosting you again on your next trip back to PV,Yours in Hospitality,Siggy B

10/10 Excellent

Brett

Stayed 4 nights in Mar 2024
Response from Siggy on 22 Apr 2024
Dear Brett,Greetings From Zona Z Boutique Hotel, we are delighted you enjoyed your stay with us. Your rating means a lot for other Expedia guests when choosing a hotel in Puerto vallarta.Regards,Siggy

10/10 Excellent

Louis-Pierre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in PV. Very convenient and safe location. Clean room and well-maintained hotel. Up a small hill (with stairs) to get to the beach but with a funicular available until 10pm to get you up and down for free. Very friendly staff at the hotel. Comfy bed, everything we needed was available in the room and good wifi connection. Would definitely go back.
Stayed 6 nights in Mar 2024
Response from Siggy on 22 Apr 2024
Dear Louis-Pierre,Hola, Buenas tardes... Wow Thank you for such a kind and wonderful review you posted on behalf of Zona Z Boutique Hotel. We are so delighted you enjoyed all our Amenities, Location and the Studio Suite you confirmed. I know we will see you again in 2024, Yours in Hospitality, Siggy and the Entire staff here at Zona Z

8/10 Good

Tsz Kin

Stayed 9 nights in Feb 2024
Response from Siggy on 22 Apr 2024
Dear Tsz,We are so delighted you enjoyed your stay with us at Zona Z Boutique Hotel. Your review is outstanding and helps us help other future guest looking for Excellent accommodations. Thank you for your patronage and we look forward in hosting you soon..Yours in Hospitality,Siggy

10/10 Excellent

Joel, Milwaukee

Liked: Cleanliness, staff & service, property conditions & facilities
Such a nice place! Quaint and homey. Close to beach and nightlife, but far enough away to be quiet and peaceful. Loved everything about ZonaZ. Would definitely stay there again!
Stayed 2 nights in Feb 2024
Response from Siggy on 19 Feb 2024
Hola Joel,Buenas Tardes from Zona Z Boutique Hotel here in the Romantic Zone of PV. We are so delighted you enjoyed our location to everything and that you considered our hotel as your home away from home!!! Your comments mean a lot for other guest that are looking for a great hotel to spend their future vacation. We thank you for choosing us and look forward in seeing your here again.kindest Regards,Siggy

10/10 Excellent

Len

Liked: Cleanliness, staff & service, property conditions & facilities
It is a lovely little getaway
Stayed 2 nights in Jan 2024
Response from Siggy on 8 Feb 2024
Dear Len,We all thank you for your perfect score about Zona Z Boutique hotel. It was a pleasure meeting you and we look forward to your next arrival with us.Yours in Hospitality,Siggy, Mark, Marcela,

10/10 Excellent

Len

Stayed 4 nights in Jan 2024
Response from Siggy on 22 Apr 2024
Dear Len,We are so delighted you enjoyed your stay with us at Zona Z Boutique Hotel. Your review is outstanding and helps us help other future guest looking for Excellent accommodations. Thank you for your patronage and we look forward in hosting you soon..Yours in Hospitality,Siggy

10/10 Excellent

Joey

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was very enjoyable and the property is situated in a nice quiet area away from the choas but close enough if you want to indulge in the fun the area has to offer. Great food options in the area and Marcella was the perfect host. Bathrooms are a bit small but the showers are great with strong pressure. You will not be disappointed in choosing ZonaZ boutique. ***Theres a hotel across the street that has a great happy hour with a rooftop deck where you can catch the sunset.
Stayed 3 nights in Jan 2024
Response from Siggy on 31 Jan 2024
Dear Joey,Greetings from all of the staff of Zona Z Boutique Hotel. We are so delighted you enjoyed your stay with us and mentioning all the Amenities we have to offer including our Staff. And yes a Shout out to Marcela, we share all our guest comments with our Staff. Thank you for choosing us as your Vallarta Vacation hotel. We look forward in hosting you again!!.Kindest Regards,Siggy B.

10/10 Excellent

Araceli

Travelled with family
Liked: Cleanliness, amenities
Stayed 4 nights in Dec 2023
Response from Siggy on 31 Jan 2024
Hola Araceli, Wow we thank you for posting a perfect score about Zona Z Boutique Hotel here in Puerto Vallarta. We appreciate you choosing us for your vacation accommodations. We hope to see you again here with us should your travel plans take you back to Vallarta.Yours in Hospitality,Siggy

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness, staff & service
Housekeeping wasn’t included and there were dogs constantly barking. My wife didn’t notice the dogs but I am a light sleeper. Beds and sheets were very good. Staff very helpful.
Stayed 7 nights in Dec 2023
Response from Siggy on 24 Dec 2023
Dear Richard, Greetings from Zona Z Boutique Hotel, we are apologetic to hear about the dog barking. I have addressed this inconvenience with the neighbor. We are delighted you enjoyed the bedding in your Studio Suite. We wish you the happiest of holidays and a healthy New Year.Yours in Hospitality,Siggy

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Dec 2023
Response from Siggy on 24 Dec 2023
Hola Steve,Zona Z Boutique Hotel thanks you for your review and score about our Hotel. It was a pleasure in hosting you and look forward in meeting with you again in 2024.Happy Holidays,Kind Regards,Siggy

10/10 Excellent

Lucas, Edmonton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and easy of communications with the staff. Location is very clean and spacious. The room is very colourful and excellently decorated. Able to walk everywhere, whether the beach or the restaurants, and even Centro, is only 15 minutes away max. Other amenities include pool and onsite spa services. Highly recommend this hotel if you come to Puerto Vallarta.
Stayed 3 nights in Dec 2023
Response from siggy on 24 Dec 2023
Hola Lucas,From all of us at Zona Z Boutique Hotel "Gracias" your review and perfect score helps other guests that are looking for a great Location, customer service and plenty of amenities we offer. Again, thank you for choosing us as your vacation accommodations.Come back Soon!!!Yours in Hospitality,Siggy and the entire Staff.

10/10 Excellent

Tara

Stayed 2 nights in Nov 2023
Response from SIGGY on 24 Dec 2023
Dear Tara,Wow, we thank you for a perfect score about our Hotel Zona Z located in Zona Romantica and that you had a wonderful stay with us. Merry Christmas and Happy New Year!!Regards,Siggy

10/10 Excellent

Mohamed Aziz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel!
Stayed 2 nights in Nov 2023
Response from Siggy on 20 Nov 2023
Hola Mohamed,Zona Z Boutique Hotel thanks you for leaving this great score and review. We are delighted you enjoyed your stay with us and that your choice in accommodations met your expectations. Happiest of Holidays to you and your family.See you soon on another visit back to Zona Z.Yours in Hospitality,Siggy & the entire staff!!!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price a lovely hotel with a good size room in a quieter part of town with easy access to beach - hope to come back
Stayed 4 nights in Nov 2023
Response from Siggy on 18 Nov 2023
Dear David,Greetings from Zona Z Boutique Hotel, Wow, we appreciate this fantasist score you posted and your wonderful comments about our property. It was a pleasure to have had you here with us and that we provided you with accommodations you expected. And yes, come back soon, we look forward in hosting you!!Yours in Hospitality,Siggy, Marcela, Mark....

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully decorated suite that felt like home. It was clean and had all the amenities that elevated the comfort level. I loved the area we were in and the proximity to great restaurants, the beach, the Malecon and great rooftop bars! We’ll be back again soon and if not, we’ll be definitely recommending this accommodation to friends and family. Thank you Siggy & Mark!
Stayed 3 nights in Nov 2023
Response from Siggy on 14 Nov 2023
Dear Donna, Greetings from Zona Z Boutique Hotel and the entire staff. We thank you for your review about our Boutique Hotel here in the Romantic Zone and that you enjoyed our location and our Staff. We strive to make every guests feel welcome and make their vacation a memorable experience. We look forward in welcoming you back. Kindest Regards, Siggy, Marcela and Mark.

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place to stay in Zona Romantica. It’s on a quiet block. The cafe just around the corner is nice for breakfast, and they are also open late. Easy to walk most everywhere in Zona Romantica and Centro. It’s up on the hill, but there is a lift if you don’t want to walk the stairs. We enjoyed our stay.
Stayed 7 nights in Nov 2023
Response from Siggy on 13 Nov 2023
Hola Theresa,Greetings from Zona Z Boutique Hotel, we thank you for sharing your comments and Review about our hotel. We are delighted you enjoyed the amenities, location and eateries in the Romantic Zone. Your comments count and we appreciate you for staying and choosing our hotel.Happiest of Holidays!!Siggy and the entire staff!!

10/10 Excellent

Joseph, Manchester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful first visit to Puerto Vallarta. ZonaZ is in a great location and we got all of the information we needed about how to get from the airport to the hotel in advance, and plenty of tips about the area when we arrived. Would absolutely book here again next time.
Stayed 5 nights in Oct 2023
Response from Siggy on 28 Oct 2023
Hola Joseph,Zona Z Boutique Hotel thanks you for sharing your comments and review about our hotel in Romantic Zone of Puerto Vallarta. We are so happy you enjoyed our hospitality at check-in (Concierge Service) by our reception desk and most of all our Location to the Beach and all we have to offer.Yes, see you next time.Yours in Hospitality,Siggy & the entire team at Zona Z.

10/10 Excellent

angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though they didnt get back to me from the Expedia platform at all, i was arriving early. I was greeted and allowed to check in early. I did have some downs with the cable and internet going off, but it was an aerea issue. The breakfast is at a restaurant at the corner, great little place. People needs to be reminded that you are walking endless stairs up and down the is lift round the corner. My stairs to the alberca was narrow though. Over all i loved my studio...i had everything i needed. Shower was great. Alberca area waa very nice. Everything is nearby. The tallest happy hour is across the street. Very convenient location, i had a place to get a cheap cab to the airport early round the corner.
Stayed 3 nights in Sep 2023
Response from Siggy on 7 Oct 2023
Dear Angel,Hello from all of us at Zona Z Boutique Hotel. We thank you for your fantastic review about our hotel and that you enjoyed our staff, location, Pool and our special Amenities we have to offer. We look forward to hosting you soon. Have a wonderful 2023!.Regards,Siggy

10/10 Excellent

Nelson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first trip to PV & this hotel is conveniently located no more than a 5 minute walk to the beach & all the night lift the Zona Romantica has to offer. Be prepared for a walk up hill every time you come back to the hotel. But I definitely recommend staying here.
Stayed 3 nights in Sep 2023
Response from Siggy on 2 Oct 2023
Dear Nelson,Greetings from ZonaZ Boutique Hotel and we thank you for posting your amazing review about our property. We are delighted you enjoyed our hospitality and customer service. We wish you the best in life Yours in Hospitality,Siggy and all the staff!!!

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Siggy on 2 Oct 2023
Hola Fernando, Greetings from ZonaZ Boutique Hotel, Mark and I would like to thank you for your Wonderful review about our little hidden Gem in the Romantic Zone.

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
My room was super comfortable throughout my stay. Great air conditioning, lovely shower, comfortable bed, much like a studio set up with small kitchenette and sofa/tv area. Wi-Fi access, Netflix etc. Cafe for breakfast. Easy walk to beach (2 blocks) and access to restaurants. Pool area is more of a dipping pool to cool down, great for just one person or perhaps a couple/group of friends to use for themselves. Not really a place to spend the day around the pool. Hotel is a great place to stay to enjoy a comfortable room and spend time at the beach or eating/drinking in the local area. Was quiet at night and safe area. Taxis and Ubers found it easily.
Stayed 6 nights in Jul 2023
Response from Siggy on 27 Jul 2023
Dear Catherine,Greetings to you from Zona Z Boutique Hotel, we are delighted you enjoyed your stay with us by posting this fantastic Review. We also enjoyed mixing with you through the days you spent with us. Please come back soon on your next trip back to Puerto Vallarta.Yours in Hospitality,Siggy

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy, clean and very comfortable
Our room was great! Cozy, clean and very comfortable. Ziggy and his assistant were so helpful and kind. We really enjoyed our stay!
Stayed 3 nights in Jul 2023
Response from SIGGY on 27 Jul 2023
Hola Andres,Hello from Zona Z Boutique Hotel and from all the staff here especially Marcela. She spoke so highly of you and guest comments like this make a world of Difference, just so other potential guest can read what we have to offer.We look forward to your next return Trip.Kindest Regards,Siggy, Marcella, Mark, Samara, Erika and Patty.

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great. The services were amazing. The place is located in a spot with a lot of hills so you will be doing a lot of walking down and up the hill.
Stayed 5 nights in Jul 2023
Response from Siggy on 27 Jul 2023
Hi Adrian,We thank you for posting your kind and wonderful review about Zona Z Boutique Hotel in Romantic Zone. Also your perfect score of 5!!!.. Our location cant be beet with just footsteps to everything in Town.Thank you again for Choosing us.Warm Regards,Siggy

10/10 Excellent

Krystal

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I had a wonderful stay at Zona Z. It was conveniently located to shops, the beach, and restaurants. We arrived before check in and our room was ready which was great. I enjoyed the small pool while my partner was on a few calls. We did have a small issue with our window and the water both of which was taken care of my maintenance immediately and in the case of the water issue we were given a breakfast voucher as an apology. The room was clean and cool, the bed was comfortable. We will definitely stay there again next time we are in Puerto Vallarta. One note for folks with accessibility issues, the area is hilly and requires walking up/down steps if not taking taxis/driving.
Stayed 3 nights in Jul 2023
Response from SIGGY on 27 Jul 2023
Dear Krystal,Wow, Wow, Wow oh my god thank you for the outrageous wonderful post about Zona Z Boutique Hotel 5 out of 5 and our detailed comments. I have shared your review with our staff to show our training and commitment to excellent customer Service is working and we are paying it forward. Working for Hyatt Hotels for past 15years is proof. MUCH Thanks and we do hope to see you REAL Soon!!!!Yours in HospitalitySiggy and the entire Staff!!!

10/10 Excellent

Mehabaw

Travelled with family
Close to everything, the beach and yet pretty quite at night. Very clean and well appointed with nice staff. Very happy overall and definitely will consider staying next time around or recommend to others.
Stayed 7 nights in Jul 2023
Response from SIGGY on 27 Jul 2023
Dear Mehabaw,Wow, Zona Z Boutique Hotel Thanks you for your kind and fantastic comments and perfect score of 5 of 5.Its guest like you that make a difference and we as Hoteliers do our best to accommodate your needsThank again for choosing us and have a great summer.Yours in Hospitality,Siggy

6/10 Okay

Natasha

Travelled with family
Disliked: Staff & service
Property is much smaller than anticipated. Not very convenient to get around, stairs to get to front door, stairs to get to the kitchen. Very small, spiral stairs to get to the pool, that closes at 10 pm. Toilets didnt work properly, had to manually pore water into the tank. Will not consider staying there again. Ever.
Stayed 3 nights in Jun 2023
Response from Siggy on 27 Jul 2023
Dear Natasha,Greetings, it saddens me that you experienced these issues with us. I wish you could of spoken to your staff in reception so we can assist and fix. I have spoken to the team to engage with our guest better to make sure this does not happen again.Thank you for your attention and we do hope to welcome you back.Kindest Regards,Siggu

10/10 Excellent

Carina

Stayed 2 nights in Jul 2023
Response from Siggy on 27 Jul 2023
Dear Carina,Greetings and the Entire staff thank you for posting this wonderful score of 10 (excellent). Please come visit us soon.Regards,Siggy

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great Place, few blips
I was very pleasantly surprised by how nice this place was. The bedding, shower, internet and most importantly, the A/C were great. The rooms are new and clean and well-appointed. There are several warm touches, like the dolls on the bed and floors that let you know you are in Mexico. I love that they had washcloths and a fridge and plates (nothing to clean the plates with though). Good location. It would have been quiet except there was construction they didn't tell me about at booking That made it impossible to relax in the room during the day, which was necessary because of the summer heat/humidity.
Stayed 5 nights in Jun 2023
Response from SIGGY on 27 Jul 2023
Dear Joseph, Greetings and thank you again for Choosing Zona Z Boutique Hotel here in the Romantic Zone. We are delighted you found our hotel Charming, Well-appointed and our Bedding top Notch. I worked for Hyatt Hotels as GM for 14 years and my touches and knowledge has proved me with my little hotel. As for the Noise (local Renovation) I do apologize as this lets all other hotels and Establishments get a little sprucing up after a busy winter season here. Please don't let this discourage you, just come back and have some more fun in the sun.Kindest Regards,Siggy and the Entire Staff here at Zona Z.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2023
Response from Siggy on 26 Jun 2023
Dear John,Greetings from Zona Z Boutique Hotel, we appreciate your kind review about our hotel located here in Zona Romanica aka Romantic Zone. We thank you for choosing us as your hotel of choice for your vacation.Yours in Hospitality,Siggy

10/10 Excellent

Prabhakar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Close to many good restaurants. 5 min walk to beach. Friendly staff. Can’t beat the price. I would definitely stay here again!
Stayed 4 nights in Jun 2023
Response from Siggy on 26 Jun 2023
Dear Prabhakar,Hola and thank you for your fantastic review about ZonaZ Boutique hotel. Your comments will be shared with our staff noting they are providing the best customer service and that you loved our location to everything Puerto Vallarta has to offer.We look forward to seeing you in the future.Regards,Siggy and the Entire Staff at ZonaZ.

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super charming and away from the noise of the beach front, we really enjoyed the intimate nature of the hotel. Friendly staff and amazing little touches make it a must stay for future visits.
Stayed 4 nights in May 2023
Response from Siggy on 4 Jun 2023
Dear Jonathan,Hola mi Amigo we are so delighted you enjoyed our little gem of a hotel at ZonaZ Boutique Hotel. Your comments make a world of difference so we as owners and for future guest know what they are booking for their vacation. And, Yes we will see you soon!!!!Yours in Hospitality,Siggy and the entire staff!!!

8/10 Good

Kami

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved that it was located close to everything. The beach and many restaurant options was less than 10 mins walking distance. The staff was very respectful and friendly. The steep climb back up those stairs to the hotel definitely helps burn off the calories we consumed for the day. If you don’t like cardio, this isn’t the place for you ;). A couple of negative things were that we are able to hear people chatting below (either late at night or very early morning) and definitely the neighboring resort with a very loud late night party crowd. There’s some animal or bird that’s very loud at night, either living in the roof or in between the walls.
Stayed 6 nights in May 2023
Response from Siggy on 4 Jun 2023
Hola Kami, Thank you for your kind review about Zona Z Boutique Hotel. We are glad you enjoyed our location and the Beach 1 block away. This particular weekend of may 27th was the Kick off To Gay Pride here in Puerto Vallarta and all over Vallarta are families between B&Bs, Hotels, Resorts and some chatter late night may happen. We do thank you for Choosing us for your vacation accommodations.Kind Regards,SiggyOwner/Proprietor.

10/10 Excellent

Tonya Brian

Stayed 5 nights in May 2023
Response from Siggy on 23 May 2023
Hola Tonya,Muchas Gracias for a perfect score!!. We at ZonaZ Boutique Hotel are delighted you enjoyed your stay with us and we look forward in hosting you in the future. Have a Fantastic Summer!!.Kindest regards, Siggy

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how that property felt like an apartment on the beach.
Stayed 3 nights in Apr 2023
Response from Marcela on 23 May 2023
Dear David,Greetings from the entire staff of ZonaZ Boutique Hotel, and thank you for your comments and rating about our Hotel. We are delighted you enjoyed all the comforts and amenities we have to offer. We hope to see you soon!!!Yours in Hospitality,Marcela.

10/10 Excellent

mike

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything. The staff was responsive. The area was quiet but close to everything. The room was small but beautiful. Everyone and everything was great
Stayed 3 nights in Apr 2023
Response from Siggy on 14 Apr 2023
Dear Mike,Wonderful so see you made it back home safely. ZonaZ Boutique Hotel Thanks you for this kind and useful review for all to know about our hotel and Location. We hope you return soon to Puerto Vallarta.Yours in Hospitality,Siggy and the Entire Staff.

10/10 Excellent

Lewis

Stayed 8 nights in Mar 2023
Response from Siggy on 6 Apr 2023
Hola Lewis,Greetings from Zona Z Boutique Hotel, your second Home here in Zona Romantica. We all thank you for your wonderful review and scoring us a 10. We look forward to your next visit... Safe Travels back home.Regards,Siggy

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
Zona Z was a wonderful place to stay when I needed a safe and convenient hotel for a couple nights in Puerto Vallarta. I am a single woman traveling and I felt safe in the hotel and the area around it. I wasn't out at night, though. It was walkable with many options for shopping, eating, drinking, and beach. The staff were wonderful, super helpful, and always friendly with my questions. There was a situation with my toilet and they did assist me right away, it wasn't a big issue so I still give all top reviews. I will definitely stay again. Highly recommend.
Stayed 2 nights in Mar 2023
Response from siggy on 16 Mar 2023
Hola Karin,Wow, we thank you from Zona Z Boutique Hotel for posting this wonderful review about our hotel. Its guest like you that share helpful information for other potential travelers to choose our hotel for their vacation. I will share with our staff your comments and we are delighted we provided authentic Hospitality. We look forward in hosting you again when you return to Puerto Vallarta.!!!Yours in Hospitality,Siggy, Mark, Marcela, Samara, Erika and Pati

10/10 Excellent

Anthony

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you so much to Marcella and staff! We had a wonderful trip and the hotel is perfectly located on a hillside, above all the noise and “action” in Zona Romantica. Also there is a coffee/breakfast spot right around the corner. Will definitely be back!
Stayed 3 nights in Mar 2023
Response from Siggy on 11 Mar 2023
Wow we are delighted you enjoyed ZonaZ Boutique Hotel as your vacation accommodations. We pride ourselves with wonderful and comfortable bedding which makes or breaks a guests experience. We look forward to hosting you in the future. Come on back!!! Yours in Hospitality, Siggy

10/10 Excellent

peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hits all the marks. Period!
Stayed 4 nights in Feb 2023
Response from Siggy on 11 Mar 2023
Dear Peter,We are elated about your review of Zona Z Boutique Hotel and that you enjoyed our location to everything in the Romantic Zone of Puerto Vallarta. We do look forward in hosting you again real soon. Kindest Regards, Siggy, Marcela, Samara and Mark

10/10 Excellent

MARCUS

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel and staff! Would stay there again for sure. Great beds, clean room, nice quiet hotel close to the beach!
Stayed 5 nights in Feb 2023
Response from Siggy on 11 Mar 2023
Hola Marcus,Greetings from ZonaZ Boutique Hotel and we appreciate your comments on our bedding and location of our property. We will show your comments to our staff showing them GREAT Hospitality shows positive results. We look forward to your next trip back with us. Yours in Hospitality, Siggy

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very cute and the area was very quite. Only a short stroll to downtown. All facilties were in good working order and the staff were very friendly.
Stayed 7 nights in Feb 2023
Response from Siggy on 22 Feb 2023
Dear Joshua, Hello from Puerto Vallarta Mexico and ZonaZ Boutique Hotel. We thank you for leaving this wonderful review about our hotel and mentioning our Staff, location and a perfect spot for exploring. We enjoyed having you here with us and look forward in seeing you again here in PV. Yours in Hospitality, Siggy, Marcela, Mark, Samara, Erica and Patty

10/10 Excellent

Arnaldo, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place. Very clean. Room was comfortable.
Stayed 2 nights in Feb 2023
Response from Siggy on 22 Feb 2023
Dear Arnaldo,Hello from ZonaZ Boutique Hotel, we thank you for choosing us for your vacation accommodations. We are delighted you enjoyed our comfortable Studio Suite and we will let our housekeeping staff know of your comments.We look forward in hosting you again at ZonaZ.Warm Regards,Siggy and the entire staff!!!

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy access to the beach and many shops and good restaurants. And easy friendly staff.
Stayed 5 nights in Feb 2023
Response from Siggy on 22 Feb 2023
Dear Luis, We thank you for posting your comments and review about ZonaZ Boutique hotel. We are delighted you enjoyed our Location and Amenities.We look forward in Hostin you in the future.Regards,Siggy

10/10 Excellent

Verified traveller

Great place for couples
Exceptionally clean. Lovely room. Friendly staff. Great location. Reasonable price.
Stayed 3 nights in Feb 2023
Response from Siggy on 15 Feb 2023
Dear Even,Greetings and thank you for this wonderful review about ZonaZ Boutique Hotel. Posts like this help other individuals make it easy on them to choose a vacation hotel. We will share your comments with our staff about your stay with us.We look forward in hosting you in the future.Kind Regards,Siggy