Hotel Mesra Haiwan Kesayangan di Puchong

"Absolutely terrible. The apartment does not nearly match the pictures. Checkin is terrible and confusing, there's no desk. Communication is terrible. Asked to pay RM200 to some QR link as a deposit. The whole thing is a scam really. Hotels.com is responsible for this mess."

"Good"

"My real rating is 3.5. Here's why. Rooms - rooms are spacious, great cold a/c, clean and beds were very comfy - I slept well. Facilities are good. Hang out spot, laundry, etc. Service - hit or miss. There were a few male employees that were really nice, but the female staff were cold and not very helpful. The staff that checked me out was nice and let me store my luggage for a few hours in the lockers after check out. Breakfast was pretty bad. A breakfast box they heat up in the microwave,...