Reception

Reviews of Hotel Garden Court

4 out of 5
Hotel Garden Court
Spálená 90/17, Prague

Reviews

9.2

Wonderful

Rating 10 - Excellent. 314 out of 479 reviews" "
Rating 8 - Good. 138 out of 479 reviews" "
Rating 6 - Okay. 22 out of 479 reviews" "
Rating 4 - Poor. 3 out of 479 reviews" "
Rating 2 - Terrible. 2 out of 479 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay there. Rooms were comfortable and staff was hard working.
Stayed 6 nights in Apr 2024

8/10 Good

Tiziana

Travelled with group
Liked: Cleanliness, amenities
The Hotel is comfortable, very good breakfast and located perfectly to visit thenold and new City on foot. I reccomend it to all Praga's visitors
Stayed 2 nights in Apr 2024

6/10 Okay

Daniel

Travelled with partner
Liked: Cleanliness
We stayed at Garden Court Hotel for three nights mid week. Whilst it was clean and ‘did the job’ we wouldn’t stay again. The place felt a bit tired and soulless. Small changes like new pillows, as they were very flat, replacing the loose door handles and replacing the fabric headboard that was cracked and flaking would make it significantly better. The room was spacious and practical with lots of storage and a lovely shower, so covered our needs but just could be better. Breakfast was okay, however everyone is in a tiny room and where the buffet is is a miniature room, causing people to be stood right on top of each other and getting annoyed. Staff were clearly stressed, unbothered or past caring at breakfast too, which didn’t make it the most pleasant atmosphere. It was a bit of a free for all and in a tight space wasn’t ideal. The selection of breakfast was functional but not amazing - a few pastries, meats and cheeses, three types of cereal, bread, fruit salads and a yogurt bowl. The location is good, about 10 minutes out of the centre and as we were on the fourth floor, didn’t hear much traffic noise. The bed was very creaky and felt like it needed replacing, and I didn’t find it particularly comfortable, nor did we sleep much as there was a constant stream of noise in the corridor. Cleaners seemed to arrive early in the morning and say everything at the loudest volume too. The walls were paper thin and we could hear the conversations of neighbouring rooms.
Stayed 3 nights in Mar 2024

10/10 Excellent

Vashieka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and good location
Room was clean and warm (we went in January!). Breakfast was varied and fresh every morning. There are different options which is great. Check-in was easy and quick. Service was good.
Stayed 4 nights in Jan 2024

10/10 Excellent

Chin Ling

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday
Good location and breakfast was good.
Stayed 2 nights in Dec 2023

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for getting to all the major tourist attractions
Stayed 4 nights in Dec 2023

10/10 Excellent

Aiste

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay at this hotel. It was exceptionally clean and quiet, creating a comfortable atmosphere. The room was well-equipped, and the pleasant fragrance added a delightful touch to the experience. Overall, a fantastic stay with everything we needed.
Stayed 2 nights in Dec 2023

10/10 Excellent

Yuzhou

Stayed 1 night in Dec 2023

8/10 Good

Shanthini

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lifts didn't work.
Stayed 2 nights in Nov 2023

8/10 Good

Annie, orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is delicious, lots of variety. Staff are very nice

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above expectations!!!!
Stayed 2 nights in Oct 2023

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location - less than two minutes’ walk from the metro line from the airport, and very close to the riverside, old town and shops/dining. The room was quiet, modern, spacious and very clean. Breakfast was just lovely, and the staff were all extremely friendly. My daughter left some earrings in the room which were kindly sent to us in the UK by Youssef from the reception team. We will definitely be back as a family. A lovely hotel in a beautiful city.
Stayed 1 night in Sep 2023

6/10 Okay

SANG

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

8/10 Good

Habib

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location, nice hotel rooms in general and good staff! Yousef was extremely helpful, very nice, know his job and too kind! If you are a light sleeper ask for a quiet room that doesn’t face the street!
Stayed 1 night in Jun 2023

10/10 Excellent

Patricia, Colorado Springs

Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
Hotel is in a great central location near the metro station. really friendly helpful staff 24/7. Clean comfortable rooms and good breakfast. Great value for location and service, would happily come back again
Stayed 5 nights in Jun 2023
Response from Hotel Garden Court on 12 Jun 2023
Dear Guest,Thank You very much for Your nice review. We are extremely happy, that You enjoyed Your stay in our Hotel Garden Court. We hope to see You soon again!

10/10 Excellent

Gholamali

Stayed 5 nights in May 2023

10/10 Excellent

Michael

Stayed 3 nights in May 2023
Response from Hotel Garden Court on 8 Jun 2023
Dear Michael,Thanks for your staying in the Hotel Garden Court. We appreciate your feedback, and we are very happy, that you was satisfied.

10/10 Excellent

Mark

Stayed 4 nights in Mar 2023
Response from Hotel Garden Court on 18 May 2023
Dear Mark,Thank you for your stay in Hotel Garden Court and special thanks for your nice review. Maybe next time you will visit us again.

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for 2 nights, we had a late arrival but it was no trouble. We were made to feel welcome but the night staff. Our room was spacious and very clean. Breakfast was very nice, continental but had something for everyone. The hotel is a 10 minute walk from The Charles Bridge, which was great for our walking tour on the Saturday. Would definitely recommend staying here if anyone if visiting Prague
Stayed 2 nights in Mar 2023
Response from Hotel Garden Court on 18 May 2023
Dear Wendy,Thank you for your stay in Hotel Garden Court and special thanks for your nice review. We’re so glad you were able to visit us and you was satisfied. Our team is always working to offer the best service to our guests. We hope you’ll have a chance to come back soon .

10/10 Excellent

yousef

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was simple but clean and comfortable, the bathroom was spotless and practical.The receptionists were welcoming and polite and professional. location is excelente, within walking distance of everything you need to see in Prague.
Stayed 3 nights in Mar 2023
Response from Hotel Garden Court on 21 Mar 2023
Dear Yousef, thank you for your visit and very nice review. We are happy, that you was satisfied and enjoyed your stay with us. It would be very nice to welcome you again in Hotel Garden Court soon.

10/10 Excellent

River

Response from Hotel Garden Court on 21 Mar 2023
Dear River,thank you for the rating 5/5.We are happy, that You enjoyed Your stay.It would be very nice to welcome you again in Hotel Garden Court soon.

10/10 Excellent

Louisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel!
Clean and tidy. Good breakfast and good location.
Stayed 3 nights in Feb 2023
Response from Hotel Garden Court on 13 Feb 2023
Dear Louisa,Thank you for your stay in Hotel Garden Court and special thanks for your nice review. We’re so glad you were able to visit us and you was satisfied. Our team is always working to offer the best service to our guests. We hope you’ll have a chance to come back soon .

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Hotel Garden Court on 8 Dec 2022
Dear Roland,Thank you for your stay in Hotel Garden Court and nice review. We’re so glad you were able to visit us and Prague. Our team is always working to offer the best service to our guests. We hope you’ll have a chance to come back soon.

8/10 Good

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk is so nice and helpful. They are really accommodating and go out of their way to help all guests
Stayed 3 nights in Nov 2022
Response from Hotel Garden Court on 8 Dec 2022
Dear Natalie,Thank you for your stay with us and your positive review. We greatly appreciate it. The team is always working to offer the best service to our guests. We hope to welcome you soon, again.

10/10 Excellent

Antonio

Stayed 2 nights in Nov 2022
Response from Hotel Garden Court on 8 Jun 2023
Dear Antonio,thank you for your visit and very nice review. We are happy, that you was satisfied and enjoyed your stay with us. It would be very nice to welcome you again in Hotel Garden Court soon.

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2022
Response from Hotel Garden Court on 8 Jun 2023
Dear Luke,thank you for your visit and very nice review. We are happy, that you was satisfied and enjoyed your stay with us. It would be very nice to welcome you again in Hotel Garden Court soon.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022
Response from Hotel Garden Court on 21 Nov 2022
Dear Patricia,We’are so glad you were able to visit us at Hotel Garden Court Prague and you enjoyed your stay. Our team is always working to offer the best service to our guests. We hope to see you soon back.

10/10 Excellent

Lydia

Stayed 3 nights in Sep 2022
Response from Hotel Garden Court on 1 Nov 2022
Dear Lydia,Thank you for your staying at Hotel Garden Court.We are very happy, that you was satisfied with our services and we hope that you enjoyed your stay and get great experience from Prague.We are looking forward to welcoming you back again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

Yashmina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with restaurants and grocery store nearby and 15 minutes at most to main sites.
Stayed 4 nights in Jun 2022
Response from Hotel Garden Court on 8 Jun 2023
Dear Yashmina,thank you for your stay with us and nice review. We are happy that you was satisfied with our hotel and staff as well. For next time in the future- it would be very nice to welcomed you again in Garden Court.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Nice modern room with kettle/tea/coffee provided in the room. Good breakfast selection. About 20-30 min walk to the major sights and close to public transport. Friendly front desk staff. Would stay again.
Stayed 2 nights in Apr 2022
Response from Hotel Garden Court on 13 Feb 2023
Dear Guest, thank you for your stay with us and nice review. We are happy that you was satisfied with our hotel. We are looking forward to welcoming you back again, soon.

8/10 Good

Amaru

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well placed near the old town, Charles bridge and Praha castle, major comercial sites and good restaurants. Excellent value for the money.
Stayed 2 nights in Apr 2022

10/10 Excellent

Amaru

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to new and old town
Stayed 1 night in Apr 2022

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff that were helpful, good location and great rooms
Stayed 4 nights in Apr 2022

10/10 Excellent

Cydsel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect it’s near the tram, groceries and restaurants. It is very convenient.
Stayed 3 nights in Apr 2022

8/10 Good

Derek

Stayed 2 nights in Mar 2022

10/10 Excellent

FIRAS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice, and close to most beautiful attractions (walkable)
Stayed 3 nights in Mar 2022

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, close to transit, clean rooms and good breakfast. Only thing was our room did not have any soap (not even for hands) and when we asked for some the front desk said they “weren’t sure if it was included.” There is lots nearby so we easily bought our own, but it was a little weird to have no soap at all.
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay.
Lovely stay we had. Clean room, friendly staff, breakfast plenty enough. Perfect location. Quiet overall excellent. As my wife's birthday they left a bottle of wine in our room what a lovely touch. Thank you hotel garden court. Will definitely staying with you again when we revisit prague.
Stayed 4 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Dec 2019

10/10 Excellent

Lakhvir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and very comfortable rooms, very kind staff, and a great location!
Stayed 4 nights in Dec 2019

10/10 Excellent

frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for a weekend in Prague
Excellent location on the 22 tram line to everywhere, extremely friendly & helpful staff, spotlessly clean, great for a weekend stay
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Amazing location and friendly staff! Only thing was the few steps of stairs to our room as we came with heavy bags :) Other than than everything was good!
Stayed 2 nights in Nov 2019

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prague 2019
Hotel is conveniently located for tourism, rooms clean and comfortable and breakfast was excellent.
Stayed 3 nights in Nov 2019

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

6/10 Okay

Emily

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice room but loud and staff quite rude
The room was quite nice and clean but I was right next to the lift which was very loud so had disturbed sleep. Also the hotel staff were quite rude and unfriendly, and the check in process took a long time. The hotel staff insisted I paid a EUR 1.50 city tax charge even though when I checked my confirmation, it is supposed to be included. Its obviously not a significant amount so wasn't too fussed but what annoyed me was I tried to explain this to the receptionist and he just spoke over me and was quite forceful about it.
Stayed 3 nights in Nov 2019