6/10 Boleh diterima
Karen C.
Mengembara bersama pasangan
26 Apr 2026
Sukakan: Kakitangan & perkhidmatan
We chose this hotel based on the information on their web site and Expedia. Both used the words LUXURY it is not, the room was no more better than a Holiday Inn Express to be honest. The bed was nice, the t.v. nice. Here were our probelms : Desk Chair would not stay in a lock postion, kept going down to where it was impossible to sit in and do work on the computer had to use bed pillows to place in the chair and sit on those to get the height needed to work. Elevator shaby and very very slow, took the stairs, should not have done that the smell of mold was really bad. Black mold in the shower, under the lip of the step to get into the shower. Small fridge useless, not cold, looked for knob to adjust temp it was missing. We had the " Quite" room, nothing Quite about that room, the hallways were loud, you could hear what was being used in the rooms above you. The web sites said we woud have bathrobes, and designer toiletries, we had neither of these. We were told by front desk that all the rooms had been updated due to the two Hurricanes, with that said, there was a hole in the wall next to the bed, and dirt along the base boards, there were cracks in the bath flooring, all looked horrible, not LUXURY at all. Coffee maker did work, but would been nice to have instructions in how to fill it and use it, overflowed. We were on the thrid floor which was adverstsed : 2nd and 3rd floor there is no guaranteed view, but it is the quitter side of the hotel). which it was not quite.
Karen C.
Menginap 2 malam pada Apr 2026
