Search Guest Houses in Policeman's Creek Boardwalk

"The room was very spacious and clean. Love the fireplace in the sitting area. It’s a fantastic location as it’s very close to town and more of a mountainous feel. The staff were very pleasant and wanting to make sure your stay was what you hoped it would be. Highly recommend! "

"Such friendly front end staff, room was cozy and clean and the bed was comfortable. We loved the ambiance and location and would definitely stay again!"

"Place is great, location is perfect, having the 2 room option really helps with family ski weekends. Thanks"

"Room was presented as shown in pictures and cleaned daily which was lovely touch"

"room was cleaned and the staffs are friendly, accommodating and very helpful. "

"From the moment we arrived, everything felt thoughtfully designed for comfort, relaxation, and style. The hotel has a modern yet cozy mountain vibe that fits Banff perfectly. One of the highlights of our stay was the hot pool and sauna—a true luxury after a long day of exploring. Clean, well-maintained, and incredibly relaxing, it made our experience feel elevated and special. The rooms were immaculate, comfortable, and beautifully designed, with high-quality finishes and extremely comfortable beds. The staff was friendly, attentive, and genuinely welcoming, always happy to help with recommendations or anything we needed. The location is ideal—close to downtown Banff, restaurants, and attractions—yet still peaceful and quiet. Overall, The Otter Hotel exceeded expectations in every way. I highly recommend it to anyone visiting Banff and would absolutely stay here again."

"Outstanding service and accommodations This is a gem Staff go well beyond expectations! "

"The room was spotless, the pool and hot tub were amazing. We really enjoyed our stay."

"Great room, good service. "