Pointe aux Biches Spa Hotels

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"Lieu magnifique, équipe sympathique et très à l’écoute ! Très bons restaurants. Un séjour ressourçant"

"Amazing hotel, loved it. 5 of 5 Stars would recommend"

"The service needs to be impeovwe. We was advised to dial 0 to get service and we have dial 0 for 4 times to request the service but they get my ordered but have never bring it in."

"Excellent, kid friendly. Service generally excellent with exception of very inefficient pool drinks service and occasional very grumpy member of staff. "

"We stayed for 8 nights as a family of four and found the experience mixed, overall below expectations for a 4-star hotel. Positives: staff were consistently friendly and welcoming. Food quality was good at the start of the stay. However, several issues impacted our experience: Rooms felt dated and in need of renovation. The air conditioning leaked, wardrobe fittings were loose with rusty hangers, and shelving was uneven. Space was very limited, especially in the children’s room. Housekeeping was inconsistent (not enough towels, water not always replenished), and work was carried out in the room one day without prior notice, leaving a strong smell. The advertised complimentary water activities were not usable due to tides, despite being listed daily. Over 8 days we couldn’t use any. The pool area also felt under-maintained at times. As a vegetarian family, food options became repetitive and limited. The Deck restaurant had no vegetarian mains at lunch, and even on Mauritian nights there were missing vegetarian accompaniments. Also disappointing that water is not included at dinner on half board. Overall, good staff but the hotel didn’t meet expectations, particularly for families."

"Loved my stay here! We were in Mauritius for a week and stayed at 3 different hotels on the East, west, and southern coasts. Grand Baie Veranda was my favorite. The hotel is simply so beautiful from the moment you get into the parking lot. Very clean and the staff are amazing. I will never forget one of the staff members taking the time to clean my wound when I stubbed my big toe walking to dinner. That was so nice. The food is also great and I loved the gift shop. Found reasonably-priced souvenirs to take home with me. The room was great, my only qualm with it is that there are too many light switches. Otherwise, very spacious and well-decorated. Loved waking up to the sound of birds serenading us on the balcony each morning. The hotel and the surrounding area are also pretty lively. Many dining options within walking distance."

"The hotel was good and had great amenities, especially good wateraports.However I would class it as a 4 star rather than a 5 star. The check in was poor. Having travelled 13 hours and through the night, I did not expect there to be be a delay in checking in....surely they could have found another room rather than keep us waiting.The room cleaning was inconsistent sometimes good, sometimes not so good. The gym was basic but the equipment was new. The gym bin was not emptied and the water dispensers were not filled up on a regular basis. "

"Excellent property - nice room clean and fantastic staff."