Hotels near Poinciana Country Club

"Room was clean and bed was comfortable. Staff were friendly and efficient. "

"Great pool area!"

"The room was nasty I never took my flip flops off even in the nasty cigarette burned bathtub . The floors were really dirty too . Never back there yechhhh . The employees at desk were really nice and gave me extra towels . "

"Madelyn at desk fabulous."

"I had no issue"

"My husband and I arrived early to the hotel after previously calling ahead and being told that early check-in would be okay. We had been traveling and were very tired, so we were hoping to get settled in. However, when we arrived, the front desk staff immediately said, “You’re early, we don’t have any rooms ready, you’ll have to wait.” We understood that rooms may not always be ready early, but the way it was communicated felt dismissive. We waited in the lobby for about two hours with no updates from the front desk. The same employee who initially spoke to us left when her shift ended without ever checking on the status of our room. When the next shift came in, the two employees at the desk were extremely unprofessional — loudly discussing their personal lives and using profanity while guests were sitting in the lobby. After waiting longer, we had to approach the desk ourselves to ask for an update and were told to wait another 45 minutes. When we finally got into our room, it was disappointing. There were no cookware or utensils, despite the room setup suggesting they should be available. There were no extra towels, the hallways had trash and dirty bedding sitting out, and the elevator stopped working during our stay. The hotel looks very nice from the outside and appears newly built, but the overall experience felt disorganized and poorly managed. You can also clearly hear other guests’ TVs and noise through the walls, which made it hard to relax."

"Expensive for a basic hotel "

"No one shade bear hygh unheayed pool Was told that he mbrelkas would be put out next day. Never did. I asked for my room to be serviced on 2nd day, they said they would but when I got in, it wasn’t done and all housekeeping was gone. Disappointing in all ways"

"The staff was exceptional! We had an issue in our room and Betty moved us right away! The place is clean, bed very comfortable and very quiet! We will definitely stay there again!"