Hotels near Playa Esmerelda

"Pools werent clean pool decks hadnt been washed in quite a while pool chairs and umbrellas covered in bird mess pools had lots of floaters from plants birds etc areas food in the snack bar was often undercooked we were approached multiple times by hotel "concierges" about a "vacation club" presentation which amounts to a time share which we weren't interested in and felt we almost had to play hide and seek to avoid it. Bar staff in the lobby and pool bars were awesome including Chew,Hugo,Adrian,Luis and,Ivan. They were the best part of the trip rooms were clean and views were awesome but we had to call almost everyday to get enough towels for all of us brought to the room. Minimum food selection at the buffet and only one restaurant besides the buffet children could eat at after lunch time. Our ten year old went to the kids club for a "beach walk" and was given a garbage bag and asked to clean the beach for the staff as well."

"Beautiful place, service and amenities were very good! Beach is small, food is not the best."

"The view was perfect"

"Yes it was alright "

"For the price it was ok. We were there for a wedding, and none of the rooms had a hair dryer, which was very inconvenient. The kitchen had adequate supplies for a short stay. The beds were comfortable enough. The bathroom vanity was terrible shape, with broken tiles with mold and the cabinet looking like it had been in a flood. The breakfast buffet was decent. The pool was nice."

"The pool and location is absolutely amazing!!!! Staff were so welcoming and helpful when needed! "

"The room was okay but no view.l at all. People at hotel were very friendly. The food in the restaurant was pretty decent. However I found the booking through hotels.com to be very unusual. The hotel insisted that I pay them direct half the booking cost before arrival. When I received the message to do this I was very concerned that it was some kind of a scam, but I checked as much as I could, took a chance and it wasn't. Usually I rely on hotels.com to cover all the payments so you know you're safe but for some reason the hotel chose to do things differently. When we left I got the final bill which had an extra $50 a night for a second person when the booking clearly said it was for two. They did fix this and we left. But the 50% of accommodation was not on the final invoice so I assumed somehow this would be charged back to hotels.com. Anyway I then had to arrange a second payment to settle this. Hopefully they can streamline this for others going forward. "

"The pool had too much bird feces. I couldn’t swim in the pool for two days. The "

"The resort is beautiful, the service was outstanding, the FOOD and DRINKS were amazing, every meal was excellent. If you plan to stay at the resort all day the all inclusive is a must. My only complaint was the restrictions on how to use your resort credits, it was impossible to use, so call the resort and ask because Expedia doesn’t give you that information "