Playa Maya by MIJ - Beachfront Hotel sits conveniently near Playa del Carmen Maritime Terminal and Mamitas Beach. Guests sip refreshing drinks at the beach bar, savor international dishes at Restaurant Playa Maya, and relax on the rooftop terrace with ocean views.
Located in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen, Luciana Hotel & Beach Club is in the entertainment district and on the beach. Playa del Carmen Maritime Terminal and Gran Coyote Golf are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mamitas Beach and Tres Rios Ecopark. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed. Visit our Playa del Carmen travel guide
When you stay at this beach aparthotel, you can enjoy umbrellas, sunloungers and free beach club on site. Each apartment offers free WiFi, a coffee/tea maker and a Smart TV with satellite channels. A hairdryer, a safe and a shower are among the other amenities that guests will find. Housekeeping is available on request.
Luciana Hotel & Beach Club offers 22 air-conditioned accommodations with a safe and coffee/tea makers. Smart televisions come with satellite channels.
Bathrooms include a shower and hairdryers. This Playa del Carmen aparthotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the aparthotel include an outdoor pool.
Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 200 for adults and MXN 200 for children
A bar/lounge
A restaurant
Bedrooms
Bedsheets provided
Bathroom
1 private bathroom
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
Smart TV with satellite channels
Outdoor areas
Terrace
Comfort
Air conditioning
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
4 steps to reach entrance
Upper floors accessible by stairs only
Smoke-free property
Services and conveniences
24-hour front desk
Blackout drapes
Change of bedsheets (on request)
Change of towels on request
Housekeeping on request
Iron/ironing board
Luggage storage
Multilingual staff
Safe
Location highlights
In an entertainment district
In the city centre
Near the sea
On the waterfront
Things to do
Free beach club
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
2 buildings
22 units
3 floors
Bed sheets changed on request
Built in 2002
Housekeeping (on request)
Renovated - January 2025
Towels (changed on request)
Traditional architecture
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
A late check-out fee will be charged
Special check-in instructions
The check-in location differs from the property location; go to: [Calle 8 Norte Manzana 4 #876, Zona Maritima (The Carmen Hotel)]
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: MXN 58.66 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Fee for cooked-to-order breakfast: from approximately MXN 200 for adults and from MXN 200 for children
A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 008-007-006973/2025
We should mention
This property does not have any lifts
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Property is also known as
Playa Maya Hotel Playa del Carmen
Playa Maya Hotel
Playa Maya Playa del Carmen
Playa Maya Riviera Maya/Playa Del Carmen Mexico
Playa Maya Del Carmen
Playa Maya Hotel Del Carmen
Frequently asked questions
Does Luciana Hotel & Beach Club have a pool?
Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 9:00 PM.
How much does it cost to stay at Luciana Hotel & Beach Club?
As of 30 Apr 2026, prices found for a 1-night stay for 2 adults at Luciana Hotel & Beach Club on 3 May 2026 start from RM276, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Luciana Hotel & Beach Club pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Luciana Hotel & Beach Club?
This property doesn't offer parking.
What time is check-in at Luciana Hotel & Beach Club?
Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.
What time is check-out at Luciana Hotel & Beach Club?
Checkout is at 11:00 AM. Late checkout is available for a fee.
Where is Luciana Hotel & Beach Club located?
Located in Downtown Playa del Carmen, this beachfront aparthotel is in the city centre and within a 10-minute walk of Quinta Avenida, Playa del Carmen Maritime Terminal and Mamitas Beach. Gran Coyote Golf and Xplor Theme Park are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Luciana Hotel & Beach Club Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Good location in town on the beach. Everything was clean and well kept. Was a nice break from the huge resorts. Seaweed was no different here than anywhere else but they tried to keep it cleaned up.
Everything about the property was great except the bed! That was the hardest bed I’ve ever slept on. Aside from that, location was amazing the Luciana beach club is now seperate and to use you have to spend about $400 pesos which wasn’t bad. Never got to go to the Carmen roof top which is what’s included now with the stay
Liked: Cleanliness, property conditions & facilities, communication
Room was clean , staff were exceptional , amenities were decent.
William Murray
Stayed 21 nights in Nov 2025
Verified
8/10 Good
tegiola
2 Apr 2026
Liked: Cleanliness, check-in
The location is great to everything although it can be a bit loud at times . Room is very functional, clean and has everything you need ( except the pillows which are too high).
FYI: If you are planning to spend some time by the beach, the pool is almost non existent and chairs by the beach are not included. You have to pay 300-400 pesos each ( which typically is a min spend at the restaurant). Also the beach in front of the hotel has rocks and is not very comfortable to just go for a swim, but you can go further back if you don’t mind.
tegiola
Stayed 5 nights in Mar 2026
Verified
10/10 Excellent
Arif
14 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff are so friendly. The rooms are clean and comfortable. The beach and surf side was literally perfect and out of a magazine. Will definitely recommend and return.
Arif
Stayed 6 nights in Dec 2025
Verified
10/10 Excellent
scott
6 Dec 2025
Liked: Cleanliness, amenities, communication
The gentelman who helped qith our bags was really nice as well as the ladies working at the bar by the beach
scott
Stayed 2 nights in Dec 2025
Verified
10/10 Excellent
JUAN
11 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was always clean, the staff is amazing, great food and beverages right by the beach. Couldn’t have asked for a better place to stay, only thing is no elevator, walking 3 flights of stairs when you’ve had a bit to drink isn’t fun, but it’s one of our best experiences, 100% recommended
JUAN
Stayed 4 nights in Nov 2025
Verified
10/10 Excellent
Tana
5 Jan 2026
Liked: Cleanliness, communication
The hotel and staff were wonderful! Needs some updates but overall clean. On the main strip next to shopping and walkable to everything. The rooftop access to bar and pool of the Carmen hotel had amazing views of the ocean and more relaxing if you didn’t want to be on the sandy beach.
The only downside was there is no onsite parking and we had to drag luggage down main streets and park blocks away. Expect it to be busy, noise and regular activities along a main strip of a city.
Tana
Stayed 2 nights in Jan 2026
Verified
6/10 Okay
Marlaina
21 Jan 2026
Liked: Cleanliness, communication
Nice room in great location with friendly staff. Unfortunately the restaurant/party place is not owned by the hotel so they have no control over noise levels or time of events. Very loud thumping music until midnight one night. The kind of music that you can feel thumping in your mattress and pillow. If you value quiet, this is not the place for you. But then neither is Playa del Carmen.
Marlaina
Stayed 4 nights in Jan 2026
Verified
8/10 Good
Layla
30 Dec 2025
Liked: Cleanliness
You don't come here for the pool when the beach is literally 30 seconds outside your door. Breakfast at the bar was nice and convenient. Trouble getting a lounge chair if you don't go out early, but there's other spots down the way if you ask them. I enjoyed that they didn't start music until later in the morning and that it was stopped at a decent hour of the night.
Layla
Stayed 5 nights in Dec 2025
Verified
8/10 Good
Irina
30 Mar 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
A perfect location (right on the beach), an excellent value for the budget.
Irina
Stayed 6 nights in Mar 2025
Verified
8/10 Good
Dhruvesh Nileshbhai
27 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Recommended for the people who want to stay near beach.
Dhruvesh Nileshbhai
Stayed 9 nights in Apr 2025
Verified
2/10 Terrible
Marshall
25 Jan 2026
Disliked: Cleanliness, amenities, communication
Played very loud thumping music all day, & even into the night! We like to go to be early so that we can get up early and enjoy the sunrise. Not with loud thumping music until 12:15 a.m.
Also, we patronized the restaurant a few times, but once we had our own sandwich to eat. The staff we had generously tipped previously, then threatened to call the police on us.
We do not recommend Luciana, & we will never, ever stay at Luciana again.
Marshall
Stayed 16 nights in Jan 2026
Verified
2/10 Terrible
Wendy
22 Dec 2025
Disliked: Amenities
Front desk staff is excellent, the hotel on the other is not. Door had no lock on it and was direct to the outside. Kids everywhere, setup was terrible. Needless to say we stayed at the sister property The Carmen, which was wonderful.
Wendy
Stayed 1 night in Dec 2025
Verified
8/10 Good
Chris
14 Jul 2025
Liked: Cleanliness
This is a charming boutique hotel with a no frills style but big hospitality, chill beach vibe and near 5th ave.
Chris
Stayed 4 nights in Jun 2025
Verified
8/10 Good
Luis
9 Oct 2025
Liked: Cleanliness, room comfort, communication
our check in was a bit cood, maybe the lady was not in her best mood, but we hope to receive a better welcome.
the hotel itself is a jeel, very confy, coffeemaker with coffee, 4 bottle of water, shampoo, conditioner., all the necesities. we even had a great time in the sea.
Luis
Stayed 1 night in Oct 2025
Verified
10/10 Excellent
Javier A
14 Mar 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to beach and other areas of interest.
Javier A
Stayed 5 nights in Feb 2025
Verified
10/10 Excellent
Mailis
17 Mar 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Right on the beach with chairs and umbrellas available. The swimming pool was really clean and great for the kids.
Mailis
Stayed 2 nights in Mar 2025
Verified
8/10 Good
Vlad
5 Mar 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and comfortable rooms, bar located on the beach, friendly personnel. I would definitely return.
Vlad
Stayed 1 night in Mar 2025
Verified
10/10 Excellent
Bruce
21 Feb 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was very clean, it was close to the beach, and we got excellent service all day long on the beach. Darien took very good care of us.