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Reviews of Bambu Suites - Near Quinta Avenida

3 out of 5
Bambu Suites - Near Quinta Avenida
Calle 40 Esquina entre 5ta y 5ta Bis, Playa del Carmen, QROO

Reviews

8.4

Very good

Rating 10 - Excellent. 33 out of 81 reviews" "
Rating 8 - Good. 36 out of 81 reviews" "
Rating 6 - Okay. 8 out of 81 reviews" "
Rating 4 - Poor. 2 out of 81 reviews" "
Rating 2 - Terrible. 2 out of 81 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Faith, Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good staff experience
The staff were great; helpful and friendly. The AC in the bedroom and the fan in the dining area weren't working, but it kept cool enough with the one AC unit that I didn't bother with it. My room was by the front, so I could very clearly hear a restaurant's live music from across the street, but I felt it added to my experience rather than detracted from it. The music didn't play through the night anyway, so I was happy to be situated far away from the party areas.
Stayed 8 nights in Aug 2018

6/10 Okay

Greg, Cleveand, OH

Liked: Cleanliness, room comfort
Quiet location
Pros: Location in the quieter area of Playa off of 5ta Parking on the street was easy Lots of restaurants and shopping close by Cons: Pool small. Never saw anyone it. Had issues when my brother came as a “guest”. They were weird vigilant about it even though he wasn’t spending the night The “heart” of Playa is a good 15 minutes walk Beach not as close
Stayed 4 nights in Nov 2017

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
The room was huge. I asked if they upgraded me by mistake, but he said no, that was room I ordered. After looking at the hotel's floor plan, it seems 5 out 6 rooms are suites, and only 1 in 6 are standard rooms. Anyway..... There was huge amount of space. You get a full kitchen, and separate dinning area, a huge bedroom, a ton of closest space, and a very nice bathroom with a shower that I estimate to be 6 feet by 4 in size. The place looks fairly new. It is Mexico, so workmanship is not the same par as western standards and building codes, but since this place was fairly new, it lacked the usual water stains and peeling paint you come to expect in Mexico. The floors were tile and clean, and it looked like the kitchen was never used. Bathroom was clean too, with scented toilet paper. The provide some soap and shampoo too. I found that you can get some "basic" places to stay in the 30 dolar range, but if you cough up the extra 20 or 30 bucks, then you're in a whole other level of accommodation. I never used the pool. But it looked like the water was filtered. The hot tubs on the roof were not functional and probably filled with month old rain water. I would not suggest using it unless you find them functional. Wifi was great, and located in the room. TV was standard TV, no CNN or US news stations. Good for Mexican soaps, some movies, and the Simpsons. Huge King sized bed. Mattress a bit firm, but soft enough. Cover was comfortable. Aircon worked well.
Stayed 2 nights in Sep 2017

6/10 Okay

Gordon Sweets, playa Del carmen Mexico

Disliked: Staff & service, property conditions & facilities
comfy bed
The best part off this stay was the comfort of the bed ---most comfortable bed I've been in and at a reasonable price and the cable television was great as well --- Wifi. was sketchy and hot tub didn't work or heat --and the drinks, water, And snacks that were quoted to be furnished for you Inside the room for convenience are NOT complimentary , so beware! !

6/10 Okay

M A, oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place...With complications.
The facilities and staff at the hotel were both good. We had a king suite with a large kitchen, big dining area, big bed room and huge shower with great water pressure.. Refrigerator was full sized and staff provided coffee maker, pans, utensils on request. Maid service daily. The hotel is on the north end of 5th avenue so it's near the shops and restaurants. Parking is very limited. The worst part actually has nothing to do with the facility itself.. there is construction going on all around it six days a week. Two nights there was demo right next door at midnight. You also get the urban noise at night... Dogs barking, kids yelling, loud music at any hour. The hotel acts like a sound corridor which amplifies the problem. The pool is small but it's a dipping/cooling pool. We used the top terrace- good chairs, hot and cool tub, shower and bathrooms. The hotel provided beach club passes which was nice but the local beach areas are narrow and can have a foul are stench. If the noise could be drastically reduced I would recommend the hotel but otherwise I would suggest paying more and choosing a resort.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Nice place. On quiet end of Quinta.
Construction is everywhere in Playa Carmen. Beside us, 8am start mon -fri. Boo. Other than that very nice stay. Close to everything. No party noise. Nice pool &hottub.Beaches in Carmen not so nice. Take a colectivo bus to X-puha or telum.

6/10 Okay

Daniel

Liked: Cleanliness
Disliked: Staff & service
Higher than average taxes and fees. Partner beach club fairly convenient but plays non stop loud techno "music". No secure parking just on a drab street.

10/10 Excellent

Francis

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent stay.

8/10 Good

Alana, London, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in great location!
Lovely family friendly hotel with very friendly welcoming staff...

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in room 101 junior suite and we loved it. We have 2 kids who love to swim and the pool is just outside our suite. The only downside is when some guests would stay by the pool until wee hours of the morning and make noise or laugh out loud, we could hear them from our room. We also saw some people eating by the pool and leaving their garbage there but the hotel personnel cleans up the next day. The entire place is kept clean all the time. The room is very clean and with lot's of space. They provided soap and shampoo. The terrace has 2 jacuzzis although only one was working when we were there. We totally enjoyed this additional space in the hotel...star gazing, watching sunset, drying up our clothes. The hotel personnel are very friendly. We will definitely go back to this hotel.

10/10 Excellent

JOHN, Bournemouth U.K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing by the Caribbean sea.
Just a few days in the sun after touring round Mexico, hotel is well positioned, away from the really busy part of 5th Ave, and near the beach, restaurant opposite is fantastic!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value, Location and Staff
We booked the hotel sight unseen based on reviews and we were not disappointed. The location is on the north side of the strip, making it a great starting point for all activities. The staff was beyond helpful, the room was big, clean and maid service was excellent. We would go back without hesitation.

8/10 Good

Ted F.

Liked: Cleanliness, staff & service, room comfort
good hotel and staff
as advertised we are a returning couple, we would return!

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

josee, Québec quebec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
this is a nice hotel, good situation, small pool but clean

10/10 Excellent

Erica, california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Easy access to the quinta avenida. Clean and great air conditioner system for hot days. Not a resort and perfect for those who prefer to experience their vacation outside the hotel scene. Internet was not working during the whole trip and it took them some time to fix the cold showers.

8/10 Good

Nataliya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

bob and donna, kelowna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
located at the quiet end of 5th ave
Carlos and Jorge were and friendly and helpful. Suite was large with a kitchenette and a contemporary style. Extremely well maintained and an excellent place to stay!

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Recommended
Close to mamitas and canibal royal beach club, clean and comfortable.

8/10 Good

LinLou, Iowa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect on a budget!
Pictures of the hotel are accurate. Nice sized rooms.Good value for the price.Although an additional TV in the living area would be nice.Staff was accommodating.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DON'T STAY HERE!!!!!!!!!!!!!!!!!!!!!!
Everyday there was an issue-unsanitary room, debris in water, no air conditioning, rust, mildew, water from shower running into room, no hot water, damaged furniture, early morning noise disturbances, inattentive/unconcerned/lackadaisical staff. This hotel is only 3 years old with all of these issues of a 23 year old hotel. Deplorable and appalling!!!!!!!!!!!1

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Very nice and clean hotel. Nice staff. 10 minutes walk to town center.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value @ Great Quiet Location
Warning: parking is on the street- there is no such thing as "parking" in the hotel. You may be temporarily unlucky as we were and arrive at a time when the street was packed and no place to park. You wait a bit (until the restaurant at the corner starts to get empty -which btw, don't waste your time going; it's not as good as they will tell you) and you find a spot. Parking rules are unclear, but we got no tickets even if we were parking in a 'forbidden' spot. Not so good: hotel has no acoustics, so if someone is yelling (like maids like to do from one floor to the other), or if the neighbours are in high heels, you listen everything! Not so good: bathroom is cute, but so impractical. Ends up flooded every time you shower. Not so good: rooftop patio would be better with some shade. Sun can be unbearable and there is no shade at all. Not so good: it would be nice if rooms could become totally dark; curtains are ok, but not totally darkening the room. Not so good: they will tell you that they give you tickets for a private beach for 2 people. However, read the small font: those 'free' tix require min consumption per person of US$15! Just to get a towel and a sun-bed.... when the sand is so deliciously comfortable to be on. SO, beware, there is no free lunch. The BEST: strategic location steps to beach and 5th avenue (where the action is), but still in a quiet area. The good2: brand new, everything looks nice, spotless. The good3: blender in the room! great for yummy home-made smoothies! The good4: staff is friendly and useful in giving you tips.

10/10 Excellent

Dominique, Calgary, AB, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bambu
The staff was very helpful, polite and hospitable. Almost feels like a cute bachelor apartment, close to restaurant, bars, boutiques and 3 blocks from the beach.

10/10 Excellent

Hilary, Massachusetts

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent home away from home
Bambu Suites is just off the north end of Quinta, the main street where everything happens in Playa. It's also an easy 2-block walk to the beach. The two full beds seemed a little short for our over 5'10" selves, but otherwise the room was very comfortable. The kitchen had a big fridge and a microwave - very handy for making our own brealfasts and lunches sometimes, and keeping drinks cool. The living room area chairs could perhaps have been cosier, but I'm getting picky now. We were able to walk out to the small dipping pool, with sunbeds that always had a choice of sun or shade due to their courtyard location. Ideal spot for using the wi-fi and reading. The neighborhood was quiet, except when the mariarchi band began it's evening round at the fish restaurant across the road and woke us up from an afternoon nap or two. Incidentally, that same restaurant was often packed with locals in the afternoons. (We didn't eat there because we're vegetarian.) The supermarket, a few blocks away from the beach, is well worth the walk for low prices and a slice of local life. The beach is long golden sand, and always has an onshore breeze. We were never too hot, but the sea was always warm. I swam in the sea more than I have in years. It wasn't a great beach for snorkelling, though. You can see the high-rises of Cozumel on the horizon. We would definitely recommend Bambu Suites. The staff were very friendly and helpful and spoke excellent English. We had a great vacation.

10/10 Excellent

Lesley, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little gem amongst giants
Fantastic apart/hotel with a boutique feel to it. A wee bit off the main drag of 5th Avenue, but literally only by a few minutes stroll which we welcomed after eating out etc. The rooms are huge and Lopita and the cleaning staff ensured that everything was spotlessly clean every single day. Aldo and the reception staff are there to help and are very friendly. The beach is literally a few hundred yards away, so the pool at Bambu is rarely used. We stayed for 15 nights and would have happily stayed for 15 more.

6/10 Okay

Don, Clifton Park, NY

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Potential, but not yet realized
Bambu Suites is about a year old. First the good -In many ways its a very nice, small hotel. Our jr. suite was very spacious, very clean, attractively decorated, wii-fi worked fine, full kitchen. It's about 4 blocks from ocean, on the new end of 5th Avenue - many restaurants and shops very near by. Now the bad - there are just too many things that are wrong, basically all of which could be readily corrected if the owner paid more attention to the details. Of 2 air conditioners in the suite, only 1 worked (the other one just the fan worked). The hair dryer would run 10 seconds before tripping the overload switch. One bed was on a slant due to improper installation of the foundation

8/10 Good

Mike, San Francisco, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Boutique Hotel, just a bit far from all the action
This is a new small and modern hotel, the staff was extremely nice, the hotel has 3 hot tubs on the roof, which you can use up until 1AM. The only drawback was the location of the hotel. If you walk down to 5th Ave. which is where 80% of the action is, it will take you 10-15 mins walking. This normally wouldn't be an issue, but when it's 92 degrees and the humidity is close to 70% it can be quite a trek. At the rate Playa Del Carmen is growing, I'm sure this hotel won't be on the outskirts anymore within 18 months.

4/10 Poor

Verified traveller

Stayed 6 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien situado
Al lado de la calle principal. Relación calidad precio muy buena
Stayed 7 nights in Aug 2018

8/10 Good

Claudia

Liked: Cleanliness, staff & service
Ubicacion muy buena
Stayed 2 nights in Dec 2017

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Súper recomendable
Súper bien muy recomendable , el departamento cuenta con lo necesario para que estés muy cómodo
Stayed 4 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
El lugar es bonito y muy bien ubicado, el servicio está perfecto. Lo único que no me agradó es que la habitación olía demasiado a humedad y hasta el empaque del jabón que dejan en la habitación tenía moho. Fuera de eso todo muy bien
Stayed 1 night in Oct 2017

8/10 Good

MJ, Bay Area,California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Se puede tener las dos vías en playa del carmen.
Las Suites Bambu eran perfectas. El personal era estupendo y muy servicial. Especialmente Carlos y Josue que trabajan en la recepción frente. Si quieres ir solo, o como una pareja o con amigos o familia este hotel tiene mucho este hotel es perfecto. Está justo al final de la quinta avenida. si quieres relajarte puedes. Pero si quieres la emoción todavía está cerca.
Stayed 1 night in Sep 2017

8/10 Good

Dora Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien en general lo unico que no me gusto es que te piden 1500 de depósito aunque ya tenía pagada mi reservacion
Stayed 3 nights in Jun 2017

10/10 Excellent

Ma Griselda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTEL LIMPIO,COMODO Y TRANQUILO
NUESTRA ESTANCIA FUE DE 7 DIAS, FUE MUY AGRADABLE, LAS FOTOS QUE ANUNCIAN EN INTERNET SON JUSTO LO QUE RECIBIMOS,HABITACION SIEMPRE LIMPIA, LIBRE DE HUMO,SIN RUIDOS,ALBERCA,JACUZZI,LO NECESARIO PARA DESCANSAR EN FAMILIA,A 20 METROS DE LA 5A AV. Y A DOS CUADRAS DE LA PLAYA,CERCA DE OXXO,SUPERMERCADOS Y PLAZAS,LAVANDERIA,SEGURO REGRESAREMOS AL HOTEL Y LO RECOMENDAMOS

10/10 Excellent

Monica, Monterrey, MX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel cómodo, practico y súper bien ubicado
Buena opción, los mejores restaurantes están muy cerca y las habitaciones son amplias y cómodas

10/10 Excellent

Jorge Alberto, Buenos Aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
El personal de lo mejor, siempre atento. Limpieza de primera. Ubicación muy cercana a una de las mejores playas y al centro.

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Frøydis, Fredrikstad

Liked: Cleanliness, staff & service, property conditions & facilities
Trivelig leilighet i Playa del Carmen!
To personer i to uker. Hadde leilighet i første etasje. Svømmebasseng utenfor soverommet. Vennlige ansatte. OK beliggenhet uten støy!

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Excelente ubicación
Ubicado en la quinta bis y calle 40, está a una cuadra de la famosa quinta avenida, sin tener el ruido y ajetreo de esta. El personal siempre atento resuelve las situaciones que se presentan. Le falta mantenimiento a las habitaciones, sin embargo la alberca y el jacuzzi están en perfectas condiciones, los cuales ayudan al final perfecto de los largos días en Playa del Carmen. Las habitaciones tienen licuadora, horno de microondas y servibar, con lo cual puedes ahorrarte el gasto de un alimento.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindo Hotel, recomendable
Lindo hotel, nos tocó una habitación enorme y muy linda. El wi fi a veces no funcionaba. Está bien ubicada pero un poco alejada de la parte más movida.

8/10 Good

Andrey, St.Petersburg. Russia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
price quality
comfortable location, not expensive hotel with attentive service

8/10 Good

Mårten

Liked: Cleanliness

8/10 Good

Giacomo Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Trio A

Liked: Cleanliness, staff & service, room comfort
Familienurlaub
Erwartungen voll erfüllt. Sehr gut organisiert. Sehr schöne Suites und sehr freundliches Personal. Sehr gerne wieder!

8/10 Good

christian camilo, Bogota

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Bueno, solo para descansar
Es bueno solo pars descansar, no tiene mayores servicios, sim embargo las habitaciones son grandes, comodas y aseadas... Queda terminando lo turistico de la 5ta avenida y se puede llegar caminando desde todo lugar turistico

8/10 Good

LUIS

Liked: Cleanliness, property conditions & facilities, room comfort