A beachfront retreat where travelers can relax by the ocean, enjoy authentic Italian dishes at LA FAMIGLIA restaurant, and sip evening cocktails under the stars
Ahava Hotel on Playa del Carmen's lively shores offers a poolside bar and Italian restaurant LA FAMIGLIA. Guests can enjoy the outdoor pool, relax on the terrace, and use in-room WiFi. Practical conveniences include express check-out and luggage storage.
Downtown Playa del Carmen, a neighbourhood in Playa del Carmen, is home to Ahava Hotel. Xplor Theme Park and El Camaleón Mayakoba Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Playacar Beach. Xcaret Eco Theme Park and Xaman Ha Aviary are also worth visiting. Visit our Playa del Carmen travel guide
10 Avenida Nte., Playa del Carmen, QROO, 77720
What's nearby
Quinta Avenida
1 min walk - 0.0 km
Playa del Carmen Main Beach
3 min walk - 0.3 km
Quinta Alegría Shopping Mall
5 min walk - 0.4 km
Mamitas Beach
8 min walk - 0.7 km
Central Square
3 min walk - 0.3 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.)
49 min drive
Restaurants
La Cochi-loka
1 min walk
La Chancla
1 min walk
Ipanemas Steak House
1 min walk
Mr. Kiwi
1 min walk
La Famiglia
1 min walk
About this property
Ahava Hotel
Hotel near Quinta Avenida
Close to Playa del Carmen Main Beach and Mamitas Beach, Ahava Hotel provides amenities such as a terrace. Stay connected with free in-room WiFi.
Other perks include:
An indoor pool
Express check-out, concierge services and tour/ticket information
Luggage storage, a 24-hour front desk and smoke-free property
Room features
All guest rooms at Ahava Hotel offer comforts, such as laptop-compatible safes and air conditioning, as well as amenities, such as free WiFi and minibars.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Smooth flooring in public areas
Tile flooring in public areas
Upper floors accessible by stairs only
Well-lit path to entrance
More
Mosquito nets
Smoke-free property
Room amenities
Bathroom
Hair dryer
Private bathroom
Shower
Towels provided
Food and drink
Minibar
More
Air conditioning
Heating
Iron/ironing board
Laptop-compatible safe
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before noon
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
Optional extras
Nearby parking fee: USD 5 per day(787 ft away; open 24 hours)
A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
This property does not have any lifts
No pets and no service animals are allowed at this property
Property is also known as
Ahava Hotel Hotel
Ahava Hotel by GuruHotel
Ahava Hotel Playa del Carmen
Ahava Hotel Hotel Playa del Carmen
Frequently asked questions
Does Ahava Hotel have a pool?
Yes, this property has an indoor pool.
Is Ahava Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Ahava Hotel?
Limited spots are available.
What time is check-in at Ahava Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Ahava Hotel?
Checkout is at noon. Late checkout is available for a fee.
Where is Ahava Hotel located?
Located in Downtown Playa del Carmen, this hotel is steps away from 3D Museum of Wonders and Quinta Avenida. Playa del Carmen Main Beach and Playacar Beach are also within 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Ahava Hotel Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
7.6
Amenities
8.6
Staff & service
7.6
Property conditions & facilities
Rating 10 - Excellent. 177 out of 383 reviews
10 - Excellent
177
Rating 8 - Good. 85 out of 383 reviews
8 - Good
85
Rating 6 - Okay. 62 out of 383 reviews
6 - Okay
62
Rating 4 - Poor. 32 out of 383 reviews
4 - Poor
32
Rating 2 - Terrible. 27 out of 383 reviews
2 - Terrible
27
Reviews
6/10 Okay
milad
9 Dec 2025
Liked: Cleanliness, staff & service, amenities
The water draining the bathroom was smelly but over all I like my stay there for one night location is perfect and very close to all your needs but ye I felt like the pool was more for show I don’t think is for swimming
If you're looking for a basic, inexpensive place close to everything and you just need a place to sleep, this is a great spot! It is loud at night with noise from a nearby club. Staff was friendly and helpful, and staying here (as opposed to a more corporate environment) seems fitting for adventurous travelers on a budget.
Bathroom was not good, towels looked 20 years old and no duvet offered, just thin bed sheets. Staff was very helpful though and the Italian restaurant beside it was delicious, but the place needs serious renovation/maintenance.
Very nice and close to la quinta avenida, you can hear just a little of the music but is not too loud, also they clean very nice and the rooms are pretty nice and clean
Great location. Clean and affordable budget hotel. Great Italian restaurant in same location plus an excellent sports bar run by Canadians. Go Hab Fans. Close to beach, bars, grocery store and bus station.
George
Stayed 7 nights in Jan 2024
6/10 Okay
Ashley
27 Mar 2024
Liked: Cleanliness, staff & service
Location was great, property was very minimal. Good for a place to sleep but not much else.
Quiet only during the day discoteca all around playa it’s really aloud all hotels has same issue
In general the hotel it’s very clean just need a extra blanket for bed
Upon arrival the receptionist was not fluent in English but he was helpful
There was an additional fee of 130 pesos for maintenance , that we paid upon arrival and that was not included nor mentioned in the booking bill.
Otherwise our stay was very good. The location is excellent and close to the beach and touristic attractions
Bernadette
Stayed 4 nights in Apr 2024
6/10 Okay
Amalee
15 Apr 2025
Liked: Staff & service
Ahava was a great place to stay for a night in between our travels, for the price we paid. The rooms are nothing flash, but is a good affordable option for a short period of time. The location allows you to walk around playa del carman easily if you don’t have much time to properly explore. Only complaints would be that we didn’t have any hot water, and our safe didn’t work, we also only had 1 towel between the 2 of us. There was also only 1 working power point in the room, which was in the bathroom. Photo’s definitely look a little different to what it is. However, the staff were very lovely. Very warm and welcoming. Great value for money!
Amalee
Stayed 1 night in Apr 2025
6/10 Okay
Christine Angel
18 Jul 2024
Liked: Staff & service
Disliked: Cleanliness
The staff is very friendly, and the location is quite convenient and accessible. The only thing we didn't like was that the shower in our room only produced a small amount of water, so it takes a lot more time to shower. Also, we were never able to use the pool because it didn't appear to be cleaned every day. But all in all, it's a passable hotel.
The location was great if you want to be out and about. It’s quit loud at night but easy to ignore. The main issues are the actual hotel. My first room smelled of bleach and fresh paint. I could see large dark spots that had been just covered before I got there. The shower head needed a deep cleaning and there was very little water pressure that barely got warm. The tv didn’t work even after they replaced it and the bathroom above us was leaking down through the light fixture. Took 2 days for them to offer us a new room.
Every morning around 7:30 a dog that sounded to be in the courtyard would bark constantly for about 3 hours and hotel staff would start yelling back and forth at each other right outside of the doors. The doors themselves didn’t seal so light and sound would come right through. It was incredibly loud after 7am. The staff was nice but the hotel needs to be upgraded and the staff need to respect people sleeping. I had a toddler with me so it was incredibly hard in the mornings with so many people talking and talking outside the door. There were also multiple nights where other guests were drinking and being incredibly loud in the courtyard. Everything was covered in a fine layer of sand even when I first got to the room and the sheets were changed. I had to sleep in sweats each night just so I didn’t feel the grit when I slept.
Totally amazing stay, great for the price. We were literally in the heart of playa del. We took walk in night and it was surrounded by the best restaurants and night clubs, it is a very well secured street with police and national guards all over. Loved the staff. Very welcoming. It is exceptional place for this low price. It is certainly unrated place.
We stayed for 2 days, parking is not on site but literally couple of blocks, if you not find spot in that covered building parking, I would advice to just wait until someone takes out their car. In 2 days, we were just fine with parking. On the day of checkout, I noticed my car tire were flat. So I told my wife to stay at the hotel desk with luggage, the guy at reception whose name is VLADIMIR DIAZ asked me if I had spare tire and he could help me. He came with me and changed the tire for me in the parking, we got back in 20 mins and I was so much relived. Otherwise it could have been costed me 400 pesos or more and 2 hours at least.
I asked him, what do I owe him and he said nothing I still gave him some. Such a gentlemen. So I asked his name and wrote on paper. It was blessing that he came for help. Above and beyond. Loved the stay