Hotel Dekat Pinnacle Park

"My truck and 5 other vehicles were broken into. No refund, and no call or apology from the hotel manager. Don’t stay here if you value your car and your belongings. Zero security during the night so that obviously doesn’t help. Now I’m out over $600 just to replace a window and that doesn’t include what was stolen."

"Room was not the same as when I booked. When I questioned, I was offered to down grade to that room without compensation."

"First room was dirty. We got moved to another room and the cleanliness of the rooms are not the best. The close chargers were not as clear as they said they were. Both expedia or the hotel were not helpful."

"Remodeling is taking place so there is a lot of containers in the parking lot. The room was nice, but the sink faucet had a leak and the toilet paper dispenser was held on by silicone and would fall out of the wall when toilet paper was pulled. The breakfast was better than I expected. Hopefully, once the remodeling is done, my complaints will be resolved."

"The room smelled, likely because it was so humid in the room. I think the a/c was malfunctioning. The sheets smelled of stale smoke. My husband closed the bathroom door as he was leaving the room and it locked. Someone will have to go in and fix It. By the response from the front desk this has happened before The ladies who checked us in were very nice"

"Good"

"The hotel I picked was not a good choice on my part. Very rough area, broken down cars and trucks in the parking lot, and drunken arguments in the parking lot till late at night. Felt like a halfway house. I did not have any problems personally and the people I came across were nice."

"Mold everywhere! I don’t think the bathroom had been clean from the last FEW guests… Hair and dirt everywhere, used soap in the tub. Was honestly scared to stay here, but we needed a ‘nap’ traveling to Florida. Was not worth the money for a 4 hour nap!!!!"

"Convenient to our family. Property felt safe. Would suggest few more breakfast options need to be offered."

"The property was neat. I didn't get a chance to spend ti.e at the pool. However, pool area looks nice. I liked the fact that I had access to many stores and restaurants in the area."

"Execelent service"

"Rooms very clean staff was nice they helped with everything breakfast was hot"

"Ray at the front desk was great - very pleasant and helpful. Buffet breakfast choices were great. The lady putting the food out was helpful in answering my question. The rooms had hardwood floors so I could hear the activity/movements in the room above us. We were there for the weekend and I was disappointed that my dirty towels had not been picked up and new ones had not be issued, nor were the trashcans emptied. Ray did give me clean towels upon request though."

"Breakfast was not worth money paid"

"Nice and Quiet slept well "

"Staff was awesome, it was quiet and clean. Breakfast was good."

"None"

"The breakfast oatmeal was very good. The staff very helpful and friendly."