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The guy at the desk was fine but the hotel is super manky. Smelled so strongly of mildew I couldn't breathe and the toilet had someone's... uhm...leavings... on the seat. Checked into a different hotel because this one was so bad. No refund, of course.
Overall wasnt happy with the stay. Old and dated rooms, pillows were paper thin. Shower head broken staff member was rude. Extremely loud and neighboring rooms were arguing each night. Checked out early
Debra
Stayed 3 nights in Nov 2023
8/10 Good
Kirsten
1 Nov 2023
Fine for an overnight stay
Kirsten
Stayed 1 night in Oct 2023
8/10 Good
Howard
31 Oct 2023
Liked: Cleanliness, staff & service
Friendly service. Good location for the Interisland ferry.
Stayed there once before on 10th December 1969!!!
Howard
Stayed 1 night in Oct 2023
8/10 Good
Tony
30 Oct 2023
Friendly management ideal place to stay when catching the ferry
Tony
Stayed 1 night in Oct 2023
2/10 Terrible
Malia
Travelled with partner
30 Oct 2023
Disappointing.
Malia
Stayed 1 night in Oct 2023
Response from manager on 31 Oct 2023
Hi MaliaWe are surprised by your review as you cancelled your booking last minute and did not stay at our Motel.
This was in a good location for our 2 night stay in Picton. It’s close to the ferry terminal and all the shops and eateries. We ate at The Barn next door and got a discount!
The room was good with a comfy bed, good linen and everything we needed.
Clean bathroom but no where in the shower to put your things. Room was warm with a little heater provided.
Wifi was very slow - not sure if this is a local issue though. Visitors need good wifi these days!
Apart from that a great place to stay.
The location was really good, in middle of main street. Convenient parking space. The room was clean but had an old musty smell. The tiles in bathroom were freezing on our feet!
The unit has no WiFi signal due to the distance to WiFi source and staff not willing to switch to any room closer. She insisted we have to pay more to a room closer since it is an upgrade.