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Minibar, in-room safe, individually furnished, desk
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Minibar, in-room safe, individually furnished, desk
32-inch LCD TV with satellite channels

Guest reviews

3.3/5
351 reviews
Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationPatong Beach12 min walk
Popular LocationJungceylon Shopping Center20 min walk
Popular LocationBangla Road5 min drive
AirportPhuket (HKT-Phuket Intl.)73 min drive

Choose dates to view prices

  • Superior Room, Balcony

    Room amenities

    • 28 sq m
    • Sleeps 3
    More detailsSuperior Room, Balcony
  • Deluxe Room, Balcony

    Room amenities

    • 28 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Room, Balcony
  • Executive Suite, Balcony

    Room amenities

    • 58 sq m
    • City view
    • Sleeps 3
    More detailsExecutive Suite, Balcony
  • Superior Room - Stay 3 nights free Upgrade to Deluxe Room

    Room amenities

    • 28 sq m
    • Sleeps 3
    More detailsSuperior Room - Stay 3 nights free Upgrade to Deluxe Room

About this area

Patong

Located in Patong, The ASHLEE Plaza Patong Hotel & Spa is near the beach. Chalong Pier and Phuket Sunday Night Market are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Phuket Fantasea and Phuket Zoo. Travelling with kids? Consider Phuket Aquarium, or check out an event or a game at Bangla Boxing Stadium. Looking to get your feet wet? Kayaking, scuba diving and snorkelling adventures can be found near the property.

Visit our Patong travel guide
Map
Popular Location

What's nearby

  • Patong Beach - 12 min walk
  • Jungceylon Shopping Center - 20 min walk
  • Bangla Road - 5 min drive
  • Freedom Beach - 9 min drive
  • Tri Trang Beach - 10 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 73 min drive

Restaurants

  • Where to eat
  • Bistro (All Day Dining) – Serves breakfast daily. Kids' menu available.
  • Bar Lounge – Serves lunch and dinner daily.

About this property

The ASHLEE Plaza Patong Hotel & Spa

4-star, family-friendly hotel near Patong Beach
This smoke-free hotel features 3 outdoor pools, a restaurant and a fitness centre. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free beach shuttle. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. All 249 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will find LCD TVs with satellite channels, and other amenities include balconies and fridges.
The ASHLEE Plaza Patong Hotel & Spa offers 249 forms of accommodation with minibars and a safe. Rooms open to balconies. This individually furnished accommodation includes desks. 32-inch LCD televisions come with satellite channels.

Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers. This Patong hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Follows regional sanitisation guidelines of Safety and Health Administration (Thailand)
Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays
Protective shields in place at main contact areas

Safety measures

Individually wrapped food options available through room service
Hand sanitiser provided
Masks available
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle
  • Free beach shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: THB 300 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 3 outdoor pools
  • Children's pool
  • Fitness centre
  • Spa services

Family friendly

  • 3 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry-cleaning service
  • Free local area shuttle
  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • Russian
  • Thai

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms
  • Conference space (355 square feet)

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Massages
  • Massage/treatment rooms

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Minibar
  • Fridge

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing

Policies

Check-in

Check-in between 2:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for THB 800 per night.
Free cots (infant beds)

Payment types at the property

American ExpressMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: THB 300 per person (approximately)
  • Airport shuttle fee: THB 1000 per vehicle (one-way)
  • Rollaway bed fee: THB 800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
  • Personal protective equipment, including masks, will be available to guests.
  • Individually wrapped food options are available through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • The property affirms that it follows sanitisation practices of Safety and Health Administration (Thailand) guidelines.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Can I cancel my reservation for free at The ASHLEE Plaza Patong Hotel & Spa and receive a full refund?
Yes, The ASHLEE Plaza Patong Hotel & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to The ASHLEE Plaza Patong Hotel & Spa cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has 3 outdoor pools and a children's pool.
Is The ASHLEE Plaza Patong Hotel & Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at this property?
Check-in is from 2:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at noon.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of THB 1000 per vehicle, one-way, applies.
Where is this hotel located?
This family-friendly Patong hotel is located near the beach, within a 15-minute walk of Simon Cabaret and Patong Beach. Jungceylon Shopping Center and Bangla Road are also within 1 mile (2 km).

Guest reviews

Overall score and ratings for The ASHLEE Plaza Patong Hotel & Spa

3.3
Guest rating
5 - Excellent
45
4 - Good
136
3 - Okay
89
2 - Mediocre
46
1 - Poor
35
3.6
Cleanliness
3.4
Service and Staff
2.9
Amenities
3.3
Property condition

1/5

  • Liked: Cleanliness, property conditions & facilities
  • Disliked: Staff & service, room comfort

It’s terrible because they can’t speak English and coominication is very hard. I have to wait for the manager to explain myself because I have problem. There is no microwave and plates to use. I don’t think that hotel is terrible nothing in there! Don’t want to come back there.

Stayed 8 nights in Mar 2020

3/5

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok.

It a nice hotel but the area sucks. Their food is awful. No service at the pool. The amount of motor bikes reving their engines at all hours of the night. I got mo sleep.. the staff was awesome very friendly but they need to speak more english.

Stayed 4 nights in Mar 2020

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 16 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    budget friendly hotel

    Good hotel close to OTop Market. Night markets close. Roof to pool doesn’t offer much shade but it’s a nice pool. Self serve laundry is cheap, 80Baht and detergent and softener provide. Decent breakfast . Beach is about a 18 minute walk.

    Stayed 15 nights in Feb 2020

    2/5

    • Disliked: Staff & service, amenities, property conditions & facilities

    The attitude of the staff are poor! They are not helpful at all! I broke a glass and asked them to replace for me at night. They didn’t respond even if I asked for three more times. In the next morning, a new glass came together with a 40b bill. Nobody say anything to you but a bill on the table. One more thing which is very ridiculous is that they fold the towels on the floor right beside the elevator. That’s the towels that all the guests use everyday. Is it a joke? I will not stay here again and I will not recommend this hotel to anybody!

    Stayed 6 nights in Feb 2020