Does Phoenix Grand Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Phoenix Grand Hotel?

As of 19 Aug 2025, prices found for a 1-night stay for 2 adults at Phoenix Grand Hotel on 28 Aug 2025 start from RM 285.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Phoenix Grand Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Phoenix Grand Hotel?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Phoenix Grand Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime.

Does Phoenix Grand Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of THB 1200 per vehicle applies.

Where is Phoenix Grand Hotel located?

Located in the heart of Patong, this spa hotel is steps away from Bangla Boxing Stadium, Jungceylon Shopping Center and Banzaan Fresh Market. Bangla Road and Patong Beach are also within 10 minutes.

Phoenix Grand Hotel Reviews, Deals & Photos 2025

About the area

Located in Patong, Phoenix Grand Hotel is connected to a shopping centre. Bangla Road and Promthep Cape are notable landmarks, and travellers looking to shop may want to visit Banzaan Fresh Market and Jungceylon Shopping Center. Looking to enjoy an event or a match while in town? See what's going on at Bangla Boxing Stadium.

Visit our Patong travel guide

10/10 Excellent

hasyim

26 Jul 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

siness | Solo Clean rooms. Super clean beds and sheets. Small but comfortable. The location is good. Can grab drinks and good burgers hotel on ground floor.

4/10 Poor

TAKASHI

2 Sept 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

フロントスタッフは愛想が無く、不親切！設備は新しいが掃除が行き届いていない。プールが特にきたない！周辺は便利な位置にあるが、深夜から朝にかけて扉開閉音で目を覚まされる。

Stayed 5 nights in Aug 2023

10/10 Excellent

Verified traveller

23 Jan 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Отель оправдал ожидания. Номер очень хороший, чисто, большой, балкон, хорошее расположение, отель 650 метров от Banglaroad, Jungceylon тоже недалеко. Завтрак пусть и не сильно разнообразный, но есть все, что нужно. Вкусный кофе! Персонал мог бы соответствовать стране улыбок, какие-то вечно хмурые на ресепшн сидели

Stayed 11 nights in Jan 2020

10/10 Excellent

Verified traveller

1 Jan 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heel goed

Propere kamers! Heel mooi uitzicht! Dicht bij het centrum en de scooters zijn ook dichtbij prachtige verblijf

Stayed 12 nights in Dec 2019

10/10 Excellent

Verified traveller

9 Nov 2019

Liked: Cleanliness, staff & service

Stayed 10 nights in Oct 2019

2/10 Terrible

Verified traveller

9 Nov 2019

Disliked: Staff & service, amenities, property conditions & facilities

Rude staff. Horrible experience during the check out. They tried charging us 200 bahts for a dirty towel

Stayed 6 nights in Nov 2019

8/10 Good

Verified traveller

3 Nov 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 9 nights in Oct 2019

10/10 Excellent

Verified traveller

2 Nov 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Such a pretty hotel, the quality of service is second to none.. very friendly staff, always smiling and helpful. Get on board, you will not be disappointed. Kind Regards, Steve - Perth Australia

Stayed 8 nights in Oct 2019

8/10 Good

Verified traveller

1 Nov 2019

Liked: Staff & service, amenities, property conditions & facilities

simple, good shower comfortable no luxuries just what you need

Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

8 Oct 2019

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities, room comfort

Hotel for few nights stay

Hotel was okay for few nights stand, it's close to the shopping center and few minutes from the Bangla road and beach, so it was a good location. Room was clean and comfortable. Hotel stuff were not so friendly or welcoming. Swimming pool area needs an update, there was only three sunbeds, one of them broken and no umbrellas. Hotel breakfast was very simple, so do not expect much from that.

Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

3 Oct 2019

Liked: Cleanliness, amenities, property conditions & facilities

Excellent location. Big rooms,I had a mountain view room which was nice and quiet. So close to shopping centre and market.

Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

23 Sept 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Good location Clean and quiet Good air conditioning

Stayed 8 nights in Sep 2019

4/10 Poor

Verified traveller

17 Sept 2019

Disliked: Cleanliness, amenities, property conditions & facilities

部屋の鼻をつくにおい。

Stayed 10 nights in Sep 2019

8/10 Good

Verified traveller

5 Sept 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

30 Aug 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Aug 2019

8/10 Good

Ｊ, 日本

25 Aug 2019

Liked: Cleanliness, staff & service

室内だけでなく外観や共用部分も清潔感ありました。水回りも清掃行き届いているのですが、とても残念なのは、水道の水が汚いことです。グラスに溜めると普通に茶褐色に濁っていました。毎日2本ペットボトルウォーターが置かれるので歯磨き・うがいに利用しました。

Stayed 5 nights in Apr 2019

8/10 Good

Verified traveller

1 Aug 2019

Liked: Cleanliness, staff & service

The only good thing about the Phoenix Grand is that the room was spacious and had a great view. The let down was the neglected common areas. The place felt Like a backpackers hostel. Doors were slammed through the night and on many occasions people were screaming in the common areas in the early hours of the morning. I had the buffet breakfast twice in 13 days as they did not have much variety. There are other places down the road serving better breakfast for similar price. This could be a great hotel if it was better maintained which would hence attract a better clientele. I cannot fault the position as it is literally around the corner from the Banzaan Market, Jungceylon shopping centre and only a short stroll to Bangla Road and Patong beach.

Stayed 13 nights in Jul 2019

6/10 Okay

sudip

25 Jul 2019

Good location for price

Very good location comfortable bed & clean room Breakfast very average - pool dirty & broken couldnt use - shower needs updating as door wouldnt fully close was ok for price

Stayed 5 nights in Jul 2019

10/10 Excellent

Kristiina

19 Jul 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couple holiday

Great location, rooftop pool on the 9th floor was nice and refreshing, breakfast was average but room was clean and comfortable. Very good value of money.

Stayed 3 nights in Jul 2019

6/10 Okay

Henry

18 Jun 2019

Liked: Cleanliness, property conditions & facilities, room comfort

Good location but bad policy

Good location, not too close to the Bangla Road so it is not noisy but not too far from the beach (about 15 min walk). The only complain is that they have the policy that if you damage or lost towels you have to pay but the problem is that when the clean the room they took out 2 towels and only replace 1 and when we call front desk to complain they said that we lost the towel and want us to pay. We have to spend time to explain to them and finally they did not charge but we have to count the towels every single day to make sure they replace the same number of towels they took. Another problem is that they provide only 1 key and you need that key in the slot for electricity to work and it is very inconvenient if one person want to go out and one person want to stay in the room. We ask for additional key and they said it will cost 500 baht (about $18 dollar with is almost the same price of 1 night) so it is ridiculous. Also, it is very easy to forget the key in the room when you walk out and the door automatically slam shut.

Stayed 6 nights in May 2019

6/10 Okay

Verified traveller

15 Jun 2019

Liked: Cleanliness, staff & service

Stayed 2 nights in Jun 2019

8/10 Good

mike

4 Jun 2019

Liked: Cleanliness, staff & service

מלון נחמד מאוד השירות טוב מאוד המקלחת לא נעימה יש ריח לא נעים מהביוב

Stayed 5 nights in May 2019

4/10 Poor

Verified traveller

18 May 2019

Disliked: Cleanliness, property conditions & facilities, room comfort

In the first place, the reception staff failed to find our booking ref, and he misundersatandingly charge us 1000phb for the walk-in booking fee. Second, in the second day, the water system was failed and there were no water supply for the whole building after we experienced a one day tour which we were very dirty, and this situation last until we check out. The whole experience in this hotel was terrible, and there are a lot mouse nearby.

Stayed 2 nights in May 2019

10/10 Excellent

Gee Shim

12 May 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good and near everywhere

Stayed 2 nights in May 2019

10/10 Excellent

旅人

12 May 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

７泊させてもらいました。コストが安い割に設備とサービスが良かったです。ロケーションも中心部より遠くなく、大通りから入り込んでいるので夜は静かでした。また、利用したいです。

Stayed 7 nights in May 2019

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Phoenix Grand Hotel

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