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Reviews of OYO 89842 Hotel 22 Northport

2 out of 5
OYO 89842 Hotel 22 Northport
87,Lintang Sultan Mohamad 1B, Pusat Perdagangan Sultan Sulaiman, Pelabuhan Klang, Selangor

Reviews

5.6
Rating 10 - Excellent. 1 out of 4 reviews" "
Rating 8 - Good. 1 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 2 out of 4 reviews" "

7.6/10

Cleanliness

5.0/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

MOHD IZWAN

Business traveller
Disliked: Staff & service
Hotel was not accepting the booking made under Expedia and rejected my check-in on the spot quoting that I did not paid the full amount when I did. Hotel was asking for extra Cash upon check-in or else i will not get the room. Called to OYO for help but service attitude was rude & bad. Only know how to push the matter back and forth to Expedia and OYO Finance team! Payment settlement matters should be the problem between Hotel & Expedia but ended up staying guest have to bare for the consequences. No cancellation and refund was allowed for the Expedia booking and no refund was allowed for Cash Payment as well. So guest were forced to pay extra money in order to get checked-in successfully! Which is totally ridiculous!
Stayed 1 night in Sep 2023
Response from Ammy on 23 Jan 2024
Apologies for the problems you had faced, Izwan! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

10/10 Excellent

farizah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
okay
Stayed 1 night in Aug 2023
Response from Eva on 28 Aug 2023
Hi, Farizah! It feels great to see that our guest had a nice stay. We will feel obliged if you give us a chance to serve again. Have an amazing day ahead. Regards, Eva

2/10 Terrible

Ali raza

Travelled with group
Disliked: Staff & service, room comfort
Stayed 1 night in Jun 2020
Response from Marie on 21 Jun 2020
Hi, Ali! Thank you for spending your valuable time to rate us. We will surely put in our continuous efforts to improve our services to ensure a better experience in the future. Regards, Marie!

8/10 Good

MOHD ASHARAF

Business traveller
Liked: Cleanliness
Stayed 1 night in Jun 2020
Response from Ammy on 1 Jul 2020
Hey, Asharaf! It is always good to see our guests happy. Such feedback helps us. Keep them coming. Regards, Leo