Hotel Dekat Pattens Nature Refuge

"Dinner was dreadful, buffet breakfast was ice cold at 7.30am, there was no hot water for a shower in the morning and the pillows were very lumpy and uncomfortable. Very disappointing. Will not stay here again. The only positive was the staff were very helpful."

"A quaint, hidden gem of a property which was well located away from the hustle and bustle. Lisa, who manages the place, was lovely and friendly. The spa bath was a real treat and it was refreshing to stay in pet friendly accomodation that didn’t charge extra for your pet (big plus!). The bed and pillows were very comfortable and the cabin had a lovely homely feel. Only small negatives were that the towels were really thin, there was just a sheet and thin blanket (no duvet) so it got a bit cold...

"The kitchen was fully equipped apart from the coffee machine that was mentioned on their advert and very clean and roomy. I really enjoyed my stay and would go back again when in the area. Highly recommend. The only thing I would like to mention is in their maintenance inspection they omitted replacement of two downlight bulbs. One in the lounge over the lamp and in the bedroom on the window side. However this may been purely because they ran out of bulbs as they replaced three or four in the...

"The property was well maintained. The water in the shower was heated so well and I enjoyed. Cleanliness is what I noticed more in a shared accommodation."

"The cabin views were amazing , the room was very clean and beautifully decorated. The staff were friendly and welcoming. Breakfast was delicious and there were plenty of choices.Parking close by ,free wifi and a comfortable bed. A very private, quiet location ,just perfect for a peaceful getaway."

"Friendly helpful staff,went above and beyond,even washed my clothes at no expense to assist me.very clean and shops very close."

"Property was exactly and as described. Easy process with no check in needed A code was sent to phone in a timely manner. Great value."

"Great location for what we needed. Very friendly and helpful staff. Room/apartment was clean and well appointed."

"They were under construction-----------We were not warned before. Expedia screwed up my reservation. I ordered a DOUBLE STUDIO room but Expedia changed it into a QUEEN STUDIO ROOM. I NEEDED 2(TWO) BEDS As I was traveling with my 54 year old daughter and we were forced to sleep in the SAME bed-----------------------------I am 83 years old--------------It was not good"

"Was an excellent room for a weekender, would stay again"

"Loved the room and quiet location."

"Clean the room properly and the bed ned to cleaned too."

"Nice staff. Easy late check in process. Only downside was the shower head was mouldy. "

"Such a beautiful location and kind owners!! We had a wonderful time!!"

"Nice room very clean and comfortable "

"The apartment that we stayed in had been freshly painted and the fumes were overwhelming. Woke up with headache. The other apartment had minor problems like the shower head was broken and the sink wouldn't drain."

"The rooms were spacious and clean. Staff were helpful during our late check in. It is close and walking distance to nice cafes and bars and popular beaches. Would stay again. Great value for money. Thanks for having us!"

"Holes in the sun shade curtains,no shower curtain, Rusty toilet paper holder,no microwave and the door had a gap that funneled the wind right under the door. Ordered the executive garden apartment and I got a room with no garden. As far as I was concerned that I had actually ordered the room with breakfast included. In the check in process I was informed that I didn't have breakfast included. Noisey hallways and can hear the next door apartment's noise. The whole experience was not good and I...