Beach nearby

Reviews of The Room Patong Hotel

2.5 out of 5
The Room Patong Hotel
159/8-9 Pungmung Saikor Rd., Near Jungceylon, Patong, Phuket

Reviews

7.0

Good

Rating 10 - Excellent. 9 out of 37 reviews" "
Rating 8 - Good. 12 out of 37 reviews" "
Rating 6 - Okay. 7 out of 37 reviews" "
Rating 4 - Poor. 5 out of 37 reviews" "
Rating 2 - Terrible. 4 out of 37 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Mohammad Kamruzzaman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Great location, staff were so nice, room was really clean, would definitely stay there again
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Location. Sometimes lack of water (probably due to general area, not specific property).
Stayed 6 nights in Jan 2020

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did it’s thing
Hotel ran out of water so we had to pick when to shower... not sure if the whole area or hustbour hotel. Very close to Main Street there, bars , night markets accross the street and others close by and everything we went for close by Simple place, nothing fancy but good!
Stayed 1 night in Nov 2019

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Room Patong.
The only complaints were the bed, Very very hard. The rest of my stay was perfect.
Stayed 8 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mike the owner is a champion very kind and helpful. And receptionist girls are beautiful.
Stayed 2 nights in Apr 2019
Response from MIKE on 15 May 2019
drear GUEST HOPE TO SEE U SOON

2/10 Terrible

Samantha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
False Advertising At it’s Best! Avoid!
Infested with ants! Avoid at all costs! Staying here means showering the streams of ants off the shower, before showering. Waking up with ants crawling over you in the night. Staff were disinterested in problem unless contacted by agent, upon which a free upgrade was offered. A great reaction you would think. Afraid not, room offered also invested with ants. Result, packed my bags and good out of this disgusting so called hotel. Place needs fumigation and is unfit for habitation. Complete rip off even though Rate was discounted 70%. Advertised rates are over inflated to make it look like your getting a good price. Rooms are a complete run down version of photos.
Stayed 5 nights in Apr 2019
Response from mike on 10 Jun 2019
Dear Guest Thanks for report we will look after this problem regards

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Apr 2019
Response from mike on 22 Apr 2019
dear guest thanks for staying with us regards mike

6/10 Okay

Craig

Liked: Room comfort
Disliked: Cleanliness
OK budget room.
Check in was easy. Room was fine, sheets weren't the cleanest.
Stayed 1 night in Jan 2019
Response from Manager on 17 Feb 2019
Thank You !

4/10 Poor

michel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room old bed not clean.
Stayed 2 nights in Jan 2019
Response from Seng on 7 Jan 2019
We apologize if you are not satisfied. We will work on it. Sorry once again for your bad experience.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Like the owner. He is a good man. The location is good as well
Stayed 6 nights in Dec 2018
Response from Seng on 5 Jan 2019
Thank you for your kindness.

10/10 Excellent

Aravind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than expected
it was my last minute booking during new year. just wished to relax after day long tiring island trips. but i got more than expected. nice and friendly owners, good time for chit-chatting relaxing in local style with a beer mug. Perfect Indian food withing reach. Thank you Mrs. & Mr. Danny
Stayed 2 nights in Dec 2018
Response from Seng on 3 Jan 2019
Thank you for your kind comments and having a gd holiday in Phuket

6/10 Okay

Marina

Liked: Staff & service, room comfort
The place itself doesn't feel clean and fresh, not really comfortable, bathroom is very outdated, bugs and ants. But the owners are very nice and helpful. Area is perfect, just across the banzaan market, and also if you will be lucky enough you can see some boxing from your window :)
Stayed 4 nights in Nov 2018
Response from Seng on 2 Dec 2018
Thank you for your feedback, we are in the midst of a renovation. Hope things will improve much alot by the time u returned

8/10 Good

Chris, Kuching, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and place to stay!
This hotel is in good location, just a few minutes walk from the malls, foodie places including night market. and Muay Thai Boxing Stadium. A nice budget hotel, clean room and very helpful staff! The name of the staff is Folk, very helpful indeed! Everything is fine except the water heater is always trip but Folk is always there to help! They even allowed me to put my luggage before the stay. Overall is great!
Stayed 1 night in Dec 2017
Response from Seng on 9 Jan 2018
Thank you for yr great comments. We really appreciate it. It makes our day!

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience for the 2nd time
Nice and small hotel close to everything , walking distance from the beach and Bangla Road. Do not expect to have long conversations with the staff unless you speak Thai, however the whole staff is very friendly and ready to serve you and make you feel home. I have stayed there last year and so this year, they seemed happy to have me back . Definitely a great experience.
Stayed 4 nights in Oct 2017
Thank you for your kind response! We look forward to seeing you back in Patong in the near future!

8/10 Good

is medok, SingapoRe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PeRfect location.
ComfoRtable, chaRming and cozy................................................................................
Response from The Rooom Patong Hotel on 11 Apr 2017
Thanks for staying with us at The Room Patong Hotel. We hope to see you back in Phuket again.

8/10 Good

Peter

Liked: Staff & service, property conditions & facilities
Convenient location.
The best part of the stay was the service. When I arrived in the room, the safe did not work properly. The staff tried to fix it, however they could not. So, they want to a local shop and replaced the safe in my room. Excellent service. A slight negative was that the room was not as clean as it could have been. I had to do a bit of cleaning myself.
Response from General Manager on 12 Feb 2017
Im glad the staff were able to cater to your needs. Hope you have had a great holiday in Phuket!

6/10 Okay

Keith

Liked: Cleanliness, staff & service
Great location to be able to walk to walk to the bars,beach restaurants ,junceylon mall and Banzaan market is just across the street for delicious barbequed food,noodles,fruit and so much more.This hotel is in the centre of Patong and you can walk to Bangla rd in less than 5 minutes.
Response from General Manager on 12 Feb 2017
Thank you for everything! We are small hotel, but hope we had catered to all your needs within our capability.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prison cell with a bed and shower
Just in Patong for a night. Bed and ac were ok. Not much else
Response from General Manager on 12 Feb 2017
I am sorry we cannot meet your expectation. But hope the pricing justify for it. =)

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean very well located hotel for small budgets
You have the basics; clean hotel;great location few steps away from the beach and Patong night life,very economical !!
Response from General Manager on 7 Dec 2016
Thank you. We look forward to seeing you back to our hotel again when you visit Phuket. =)

8/10 Good

DANIEL

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
泊まることは2度とない…
Stayed 3 nights in Jan 2020

4/10 Poor

DANIEL

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok hotell för nån natt
Helt ok hotell med mycket bra läge till allt. Inget lyx men funkar absolut.
Stayed 1 night in Jan 2020
Response from Lhon on 8 Jan 2020
Thank you for your review. We are glad to hear that you enjoyed your stay with us. It's been a pleasure having you as our guest. Looking for forward to see you again and have a safe journey. Bon voyage.

4/10 Poor

HOI KIT

Disliked: Cleanliness, staff & service
有甲由,職員態度惡劣! 地點佳!
Stayed 4 nights in May 2019
Response from mike on 8 Jun 2019
dear Guest we inquiry our staff , we are sorry for her behavior thanks for staying with us regards mike

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super, lokalt!
Servicen var god, flinke og sødt personale ! Alene rejsende for første gang i Thailand, så ville det her være et af stederne at bo tæt på alt ! Det eneste der måske var det dårlige ville være musikken fra patong Street, men jeg fik også værelse ud til gaden som jeg bad om men de har også værelser hvor det er mindre støjende
Stayed 3 nights in May 2019
Response from mike on 28 May 2019
Dear Guest thanks for staying with us

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019
Response from mike on 23 May 2019
dear Guest thank you for staying with us

8/10 Good

Andrej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018
Response from Seng on 3 Jan 2019
Thank you for your kind response. Hope u had a nice holiday in Phuket.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
สะดวกมากเหมาะกับการเที่ยวกลางคืนมาก ใกล้แหล่งท่องเที่ยวกลางคืน ใกล้แหล่งของกินตลาดบันชอน ใกล้แหล่งช๊อปปิ้ง
Stayed 1 night in Nov 2018
Response from Seng on 2 Dec 2018
Yeah, our best advantage is our location.

2/10 Terrible

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bo inte här!
Rummet luktade mögel och kändes fuktigt och äckligt pga inga fönster. Fick ingen städning om man inte bad om det. Avstå!
Response from Seng on 3 Mar 2018
Hi, you booked the room with no window. And we do daily house keeping once a day when the guest goes out to minimize any disturbance.

6/10 Okay

tomi

Thanks for staying with us at The Room Patong Hotel. We hope to see you back in Phuket again.

2/10 Terrible

Herbert

Disliked: Cleanliness, staff & service, room comfort
Ein einfaches Hotel in Zentraler Lage,
Ich war entäuscht von Hotel, vor Wochen wurde das Bad neu renoviert worden, aber nicht gereinit. Ich hatte den Manager an gesprochen es zu veranlassen ,aber nicht geschar. Man muß ein Schild raushängen wenn eine Reinigung wünscht.. Ferner fehlte der Safe und ein Schrank oder Regale für die Kleidung.Man ist gezwungen die Sachen auf den Koffer zuleben und das bei 4 Wochen. Selbst der Preis von 700 B ist nicht gerecht verfertig.
We apologies for the unhappiness. This is one of the first times we had problem with the toilet. We took over from the previous owner last year and sometimes we did not see the problem coming. Sorry once again.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Thanks for staying with us at The Room Patong Hotel. We hope to see you back in Phuket again.

6/10 Okay

Roger

Lite, trangt hotell
Innsjekkingen gikk fint, rom og bad lite. Ingen plass og henge eller legge fra seg klær. Hard seng, en del støy. Ubrukelig nattevakt som var mest opptatt av telefonen sin. Ellers grei service. Kommer nok ikke til å bo her igjen selv.
Response from General Manager on 12 Feb 2017
Thank you for comments. I am sorry if we did not manage to meet some of your expectations. Hope you had a gd holiday while you were here.

6/10 Okay

Francisco

Disliked: Cleanliness, property conditions & facilities

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
정말 비추
사진보다 굉장히 작고 게다가 그방만 그랬는지 몰라도 화장실에서 물을 쓰고나면 방쪽 바닥에 물이 구석 구석 흥건할정도로 생겨서 아주 찝찝하고 불쾌했다. 엘리베이터없는 4층건물에 4층방, 방수처리가 제대로 안되서 물새고 몇달간 여행하면서 이렇게 좁고 거지같은 방은 처음이었다. 혹시나해서 맞은편 호텔로 옮겼는데 같거나 조금싼 가격에 훨씬 좋은 룸 컨디션이었다. 그런시설에 그가격을 받는...정말 어이없고 최악의 숙소였다.

10/10 Excellent

Teddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
위치아주좋고 가격대비 좋습니다
와이파이도 세고 위치 좋고 친절하시고 다 좋습니다 다만 한가지만 아쉬운점은 화장실에 물이 어느정도는 고이게 되어있는 구조라 환풍기를 아무리 틀어놔도 화장실에 물때 냄새나고 잘 미끄러집니다 물기가 고여가지구 그거만 빼면 아주 좋습니다 가격대비 완전추천이요
Response from The Room Patong Hotel on 12 Feb 2017
Thank you for your comments. We will take note of the water issue and improve on it.