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Reviews of Kelly’s Residency

3 out of 5
Kelly’s Residency
47/1 Nanai Road, Patong Beach, Patong, Phuket

Reviews

7.0

Good

Rating 10 - Excellent. 2 out of 8 reviews" "
Rating 8 - Good. 2 out of 8 reviews" "
Rating 6 - Okay. 3 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 1 out of 8 reviews" "

7.0/10

Cleanliness

8.2/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2019
Response from Kelly's Management on 15 Jan 2019
Thank you very much for this rating and appreciation

6/10 Okay

Gary

Got back from a day out at 5:30 and room had not been cleaned.
Stayed 2 nights in Dec 2017
Response from RSVN on 13 Jan 2018
Thank you for staying with us at Kelly's

2/10 Terrible

Not Provided, Slovenia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel
This hotel is far away from beach, room, mattresses, sheets and pillows smells as was never cleened before. We stay there only one night, even if we payed for 6 days at check in.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mao
Awesome staff
Stayed 5 nights in Jan 2019
Response from Kelly's Management on 7 Feb 2019
Thank you very much Mao and so are you, Super Awesome, will look forward to see you again

6/10 Okay

Verified traveller

Liked: Staff & service
Veel kabaal agv giga bouwput naast hotel
Aardig personeel maar pal naast hotel wordt een groot hotel gebouwd. De hele dag door dreunen van geboor in de rotswand. Zelf een keer tot ca. 23.30. Bouwwerkzaamheden zullen zeker heel 2018 nog wel aanhouden. Ondanks korting waren wij erg teleurgesteld. Dat geldt overigens voor heel Patong dat een giga kermis is.
Stayed 8 nights in Mar 2018
Response from Management on 6 Apr 2018
Firstly, thanks in choosing Kelly's and appreciating our team and hotel. We understand the disturbance you had for a short while on the day the work went up till late. The work is not carried out beyond 5:00 pm anymore after that day and continues .

8/10 Good

Michi, Berlin

Liked: Cleanliness, staff & service, room comfort
Kleines Hotel abseits vom trubel in patong beach
Sehr freundlches personal und voll ausreichende zimmerausstattung ! Kleiner pool mit wenig Liegen . Grosses shoppingcenter und vergnuegungszentrum sind fusslaufig zu erreichen . Zum strand dauerts etwas laenger !
Response from Kelly's Management on 5 Dec 2016
Dear Mr. Michi Many thanks for your review and compliments and it was indeed pleasure to have you stayed with us and will most certainly looking forward to your next visit. Warm regards

6/10 Okay

Verified traveller

Liked: Staff & service
Far away from the beach
Hotel is far away from the location what Trivago shows in map. I never ended up this hotel if I know it is half an hour walking distance from the beach, while Trivago map shows it's next to beach. I was very angry and disappointed, and nice hotel staff was not not able to compensate that I was fooled.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Trevlig hjälpsam personal bra Tyst rum frukost ej värd extra Priset