Empire Hotel Group Paterson hotels

"Staff"

"Room was clean and comfy, staff was really great even with 11:30pm after show room service, market had a great selection and was tasty, and the hotel itself is in the BEST location for broadway show hopping."

"Everything!! Attentive staff, cleanliness, ease of check-in and check-out."

"Excellent location, warm in winter, close to time square and subways. The rooms are very small but pretty clean and practical. I would also like to thank the hotel for receving me a package many days prior to my arrival."

"Great location, everyone was super friendly and helpful. Room had everything I needed and was clean. I would absolutely stay here again in the future. Thank you for a wonderful stay. "

"All good."

"great stay, very clean, appreciated the free waters and fortune cookies. would def recommend. staff was nice when we checked in during the big storm "

"Location is a 12 out of 10! In the heart of Times Square/Theater District area. The service from concierge, to front desk, to housekeeping was fantastic. We were there during the NYC snow storm and they had a room ready for us at noon instead of their usual check in time of 3 pm, which was very much appreciated. The rooms are spacious and clean! CVS pharmacy is right next door in case any snacks/essentials are needed. We will come back and stay here again! The only negative for a luxury hotel is that they don’t have a coffee maker in the room - it wasn’t a big deal as they have a cafe in main lobby where you can purchase coffee but a coffee maker in the room would be a nice addition. "

"Great staff, a lot of good options for drinks/food in the restaurant, and a very comfortable room."