6/10 Boleh diterima
Bashaiar
16 Sep 2025
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Tidak sukakan: Kakitangan & perkhidmatan
Staff unhelpful and rude, i switched from room to another they wanted me to check out of the first room at 12 and check in the second room at three. How ridiculous is this all reputable hotels have courtesy rules about transferring clients from room to room by giving priority to the transfer. The receptionist was extremely rude and gave me an ultimatum and said you have one hour max to leave , the only started to be nicer when I threatened to put reviews on social media and Expedia also the checkout process was terrible where the receptionist told me to wait while he went upstairs to the room to check it for 10 minutes, making me late for my taxi .. I had already called him prior to coming down asking him to prepare everything for check out and if there is anything that he needed to do, he said no just come down only to surprise me when I came down that he wanted to go to the room and made me wait all that time.. hotels don’t do that anymore. You just check out and leave. I’ve been all around the world and I can’t remember the last time a hotel told me to wait while they check the room.. the checkout process should’ve been smoother and easier as well as the chicken process, which was also terrible as they made me wait until 3 PM. Exactly this hotel does not provide any courtesy and they are borderline rude.
Bashaiar
Menginap 2 malam pada Sep 2025