Terrace/patio

Reviews of Villa Umi Panglao Resort

3 out of 5
Villa Umi Panglao Resort
Sitio Sapa, Barangay Bolod, Bagobo-Regla Road, Panglao, Visayan Islands

Reviews

9.2

Wonderful

Rating 10 - Excellent. 36 out of 53 reviews" "
Rating 8 - Good. 15 out of 53 reviews" "
Rating 6 - Okay. 0 out of 53 reviews" "
Rating 4 - Poor. 1 out of 53 reviews" "
Rating 2 - Terrible. 1 out of 53 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

randall

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you like off the beaten path, this is a good choice. For the most part, staff was understanding and very helpful. Getting in and out of the resort area requires going through a gate and guard. Getting to villa umi requires a walk down the beach, but the staff comes out in force to help with bags. Meals were a little slow but worth the wait. Very clean and staff was very attentive.
Stayed 3 nights in Apr 2024
Response from Villa Umi Panglao Resort on 23 Apr 2024
Thanks for sharing your experience at Villa Umi and for rating us a perfect score! We're thrilled you enjoyed the unique setting and helpful staff. We'll work on speeding up meal service for next time. Your feedback means a lot to us!

8/10 Good

akito, Novi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very quiet but a little far from downtown.
Stayed 3 nights in Mar 2024
Response from Villa Umi Panglao Resort on 2 Apr 2024
We appreciate your feedback regarding your recent stay at our resort. A 4/5 rating is truly rewarding, and it motivates us to continue delivering exceptional service to all our guests. We look forward to the opportunity of welcoming you back in the future to provide an even more outstanding experience. Thank you for choosing our resort for your stay!

8/10 Good

torhild

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Villa Umi Panglao Resort on 2 Apr 2024
We appreciate your feedback regarding your recent stay at our resort. A 4/5 rating is truly rewarding, and it motivates us to continue delivering exceptional service to all our guests. We look forward to the opportunity of welcoming you back in the future to provide an even more outstanding experience. Thank you for choosing our resort for your stay!

10/10 Excellent

Otacilio J Lacerda Dias

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service, very good food and a wonderful view!!
Stayed 3 nights in Feb 2024
Response from Villa Umi Panglao Resort on 9 Mar 2024
We appreciate your feedback regarding your recent stay at our resort. Achieving a perfect 5 rating is truly rewarding, and it motivates us to continue delivering exceptional service to all our guests. We look forward to the opportunity of welcoming you back in the future to provide an even more outstanding experience. Thank you for choosing our resort for your stay!

10/10 Excellent

Rolando Rodriguez

Stayed 6 nights in Jan 2024
Response from Villa Umi Panglao Resort on 23 Feb 2024
We appreciate your feedback regarding your recent stay at our resort. Achieving a perfect 10 rating is truly rewarding, and it motivates us to continue delivering exceptional service to all our guests. We look forward to the opportunity of welcoming you back in the future to provide an even more outstanding experience. Thank you for choosing our resort for your stay!

10/10 Excellent

David

Stayed 4 nights in Jan 2024
Response from Villa Umi Panglao Resort on 13 Jan 2024
We appreciate your feedback regarding your recent stay at our resort. Achieving a perfect 5 rating is truly rewarding, and it motivates us to continue delivering exceptional service to all our guests. We look forward to the opportunity of welcoming you back in the future to provide an even more outstanding experience. Thank you for choosing our resort for your stay!

10/10 Excellent

Lisa

Stayed 7 nights in Dec 2023
Response from Villa Umi Panglao Resort on 28 Dec 2023
Thank you so much for rating us a perfect 10! We're delighted you enjoyed your experience at our resort. Looking forward to hosting you again soon!

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Lovely quiet place on the beach
Stayed 3 nights in Sep 2023
Response from Villa Umi Panglao Resort on 21 Oct 2023
Hi! Jeffrey, We're thrilled to hear that you enjoyed the tranquility of our beachside location. Your feedback is greatly appreciated, and we hope to see you again soon for another relaxing escape by the sea.

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2023
Response from Villa Umi Panglao Resort on 28 Aug 2023
We appreciate your feedback regarding your recent stay at our resort. Achieving a perfect 5 rating is truly rewarding, and it motivates us to continue delivering exceptional service to all our guests. We look forward to the opportunity of welcoming you back in the future to provide an even more outstanding experience. Thank you for choosing our resort for your stay!

10/10 Excellent

Marinelle

Liked: Cleanliness, staff & service, property conditions & facilities
We liked the location as it felt secluded . We found next door was loud over the night however. The staff were very friendly !
Stayed 2 nights in Jul 2023
Response from Villa Umi Panglao Resort on 5 Aug 2023
Hi Marinelle!Thank you for your review. We're glad you enjoyed the secluded location and friendly staff. We apologize for the noise issue and will work to improve it. Your feedback is valuable, and we hope to see you again soon for an even better stay.

10/10 Excellent

MA ELMA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing!!!
Stayed 2 nights in Jul 2023
Response from Villa Umi Panglao Resort on 27 Jul 2023
Wow! Your review made our day! We're thrilled to hear you had a wonderful stay with us. It was our pleasure hosting you, and we can't wait to have you back.

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service
Very nice spacious room with sea view. A short walk down the beach but very peaceful and relaxing.Very nice view and they have great food. They could use some work on the drinks but all in all the staff is wonderful and want you to enjoy your stay.
Stayed 3 nights in Jul 2023
Response from Villa Umi Panglao Resort on 9 Jul 2023
Dear Mark,Thank you for taking the time to share your feedback regarding your recent stay at our property. We are delighted to hear that you enjoyed our spacious rooms with a beautiful sea view. It's wonderful to know that you found the location peaceful and relaxing, allowing for a tranquil beach experience.Our team takes pride in providing exceptional service and ensuring that our guests have a pleasant stay. We are thrilled to hear that you found our staff wonderful and dedicated to making your stay enjoyable.Once again, we appreciate your feedback and thank you for choosing our property. We hope to have the pleasure of hosting you again in the future for another fantastic experience.Best regards,

10/10 Excellent

rogel, fairfield

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a small resort which I like,it’s quiet not crowded,our room was big enough for 2 the bathroom was huge with garden view.I recommend you book a room with the ocean view,all the food we ordered was good! The staff was friendly,attentive specially Kim & Lovely from the front desk. The beach was fantastic!!you can relax at their lounge chairs while having your drinks.the only drawback was the property has no direct access from the street,you have to go thru another beach resort parking & pay (don’t worry they’ll reimburse you for the entrance fee)then you have to walk about 10 minutes along the beach to villa umi.Alona beach is about 15minutes ride from the hotel,airport 20 minutes.overall it was a great experience!!thanks villa umi!! Rogel & Joy
Stayed 2 nights in Jun 2023
Response from Villa Umi Panglao Resort on 1 Jul 2023
Dear Rogel and Joy,Thank you for sharing your experience at Villa Umi. We're thrilled that you enjoyed our quiet and uncrowded resort, with spacious rooms and a lovely garden view. Your recommendation to book an ocean-view room is greatly appreciated, and we're glad you enjoyed the food and the friendly service from Kim and Lovely at the front desk.We're delighted that you found our beach fantastic and had a relaxing time on our lounge chairs. We apologize for the inconvenience of the indirect access. Villa Umi, we have been already in communication with the Local Government Unit to enable us, as well as other small hoteliers in the vicinity, to get road access. We appreciate your feedback, and we'll continue working to enhance our guests' experience.Thank you for choosing Villa Umi, and we hope to welcome you back for another memorable stay.

10/10 Excellent

Stella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff made our stay memorable. They always went above and beyond, showed hospitality at its finest. I recommended this place to my friends.
Stayed 3 nights in Jun 2023
Response from Villa Umi Panglao Resort on 1 Jul 2023
Dear Stella,Thank you for sharing your amazing experience with us. We're thrilled that our staff made your stay memorable and provided exceptional service. Your kind words and recommendation mean the world to us, and we're grateful for your support in spreading the word about our property. We look forward to welcoming your friends in the future and ensuring they receive the same level of hospitality. Thank you for choosing our property, and we can't wait to host you again for more memorable experiences.

10/10 Excellent

Jenelyn

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the property for four days—the place is beautiful and clean that my toddler calls it “our other house” -when we reached home my toddler said I want to go to “our other house” The staff were all amazing. I’ve never seen such teamwork in doing their jobs. They were all very hospital and accommodating that my mom said she misses the staff . She was sad to leave the property :) Overall we had a great and relaxing vacation. Again, thank you to all the amazing staff who made our stay a wonderful experience. The
Stayed 3 nights in Jun 2023
Response from Villa Umi Panglao Resort on 1 Jul 2023
Dear Jenelyn, Thank you so much for sharing your wonderful review! We are thrilled to hear that your stay at our property was a memorable one, and we are especially delighted to know that your toddler enjoyed it so much that they refer to it as "our other house." It warms our hearts to know that our efforts in maintaining cleanliness and creating a beautiful ambiance have resonated with you and your family.We are incredibly proud of our staff, and we couldn't be happier to hear that their teamwork and exceptional service made such a positive impression on you. We strive to provide a high level of hospitality and ensure that all our guests feel welcomed and well taken care of during their stay. Your kind words will serve as great motivation for our team to continue delivering exceptional experiences to all our guests.It means a lot to us that your mother had such a great time and misses our staff. We understand the bittersweet feeling of leaving a place that has made such a positive impact on your vacation. Rest assured, our doors are always open, and we would be thrilled to welcome you and your family back for another amazing stay in the future.Thank you for choosing our property for your vacation. We are delighted to have had the opportunity to be a part of your relaxing getaway, and we look forward to creating many more memorable experiences for you and your loved ones in the years to come.

10/10 Excellent

Iyu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and serene with a very dedicated team! I would return!
Stayed 4 nights in Apr 2023
Response from Lovely on 27 Apr 2023
Dear Iyu, Thank you for staying at Villa Umi Resort and for taking the time to share your experience with us.We value your complimentary remarks regarding our hotel. We are pleased to hear that you appreciated our hotel's atmosphere, the beach as well as the service level of our teams. We are delighted to have you as our guest. We forward to seeing you back at Villa Umi Panglao Resort soon. Best regards, Villa Umi Panglao Resort

10/10 Excellent

Annika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach and quiet area
Stayed 3 nights in Apr 2023
Response from Villa Umi Panglao Resort on 18 Apr 2023
Dear Annika, Thank you for your review and for choosing Villa Umi Panglao Resort. We appreciate your positive feedback about our hotel. We are happy to know that you enjoyed the beach and the ambiance of our hotel. It’s our great pleasure to have you as our guest. We are looking forward to your next visit here at Villa Umi Panglao Resort. Best regards, Villa Umi Panglao Resort

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommendable stay
Perfectly located directly on Dumaluan beach but requires full mobility to access it in a small pick up truck. This small hotel offers a personal experience with a wide breakfast choice served at your table (no buffet). The staff are very attentive to all your needs. Would definitely recommend staying here.
Stayed 3 nights in Feb 2020
Response from Kim on 21 Feb 2020
Hello Christina! Thank you very much for staying with us and for giving a high rating on our resort. It's such our great pleasure to know that you really had an enjoyable and unforgettable experience with us. Your great recommendation makes us more motivated to continue providing our valued guests like you an excellent service. Again, thank you and we would absolutely love to see you again here in the future. Best regards, Villa Umi Panglao Resort Inc.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property located right on the beach.Staff were friendly and happy to assist with anything. Rooms were clean and bed was comfortable (great pillows!) Aircon was good. Only issue was that there wasn't a road to the property.. We had to park at Dimuluan Beach and have our bags carried over to the hotel.. Nevertheless the stay at the hotel was worth it.
Stayed 2 nights in Aug 2019
Response from John on 10 Oct 2019
Dear Guest, Thank you for choosing Villa Umi Panglao Resort Inc., Yes, the property was good and relaxing for our beloved guest, we do our best that our guest are comfortable and relaxing our staff is very friendly and kind. I hope you enjoying staying with us during your vacation day with us. Thank you may the god bless you .

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good food and serene ambiance
Stayed 1 night in Jun 2019
Response from Dalou Marie Asa on 27 Jun 2019
Dear Guest, Thank you for rating us a high score about your wonderful stay in Villa Umi Panglao Resort. We look forward to see you next time using the loyalty card direct with us. Thank you. Best regards, Villa Umi Panglao Resort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff!! Very attentive!!!
Stayed 3 nights in Dec 2018
Response from Fatima on 13 Jan 2019
Dear Guest, Good day! Thank you for giving us a perfect rating about your delightful stay in Villa Umi Panglao Resort. Yes, you are right that the staff great and attentive on which they are customer-oriented and passionate to their work. Thank you. Best regards, Villa Umi Panglao Resort

10/10 Excellent

Jay, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Villa Umi is certainly the best Boutique Hotel in the area. I had planned to go to Boracay for the white sand and crystal blue water, but due to the closure I had to look elsewhere. I’m quite honestly glad that I had gone to Panglao, but Villa Umi made my experience most enjoyable. First, the location is perfect for those looking for a quiet getaway. I stayed for a week, and what I enjoyed most about the location was the proximity to the beach. I had room 5 on the ground floor which meant I could literally open my door and 3 feet in front of me was the white sand and crystal blue water I was dreaming of. The connection between the hotel and the beach felt like I had my own private beach! In combination with the low foot traffic, it made for quite peaceful moments relaxing in the sun. They also serve as a restaurant, serving breakfast, lunch and dinner. The food was delicious, of quality, and well presented. They also offered variety, from traditional Filipino dishes, to Western options like a cheeseburger and fries. I also enjoyed their fresh mango shakes! What truly makes Villa Umi the best is the service, which I found to be top of the line. I had just flew in from a 5 star hotel in Manila (Fairmont Makati), and found how the quality of service was paralleled although Villa Umi isn’t rated as prestigious. Because there are only 5 rooms, the staff went above and beyond. Thank you Villa Umi, I sincerely can’t wait for my return and wish you all the best!!!
Stayed 7 nights in Oct 2018
Response from Villa Umi Panglao Resort on 10 Nov 2018
Dear Jay, Good day! Thank you for giving us a perfect rating about your wonderful stay in Villa Umi. We are delighted and grateful to hear all of your remarkable experiences in the spectacular beach of Bohol Island. The hotel is brand new and it was opened its doors on the best beach of the island, ideal for adults and children alike. The resort have four spacious Executive Suites that can accommodate up to four persons with one extra bed and measures 50 meter squared and one Deluxe Queen Bed Room with Sea View that accommodate for two persons without extra bed and measures 20 meter squared. All of them with a breathtaking view over the sea, personalized service and 20 meters close to the shores as to hear the gentle music of the sea waves during high tide. Decoration is based on artworks around the world with a perfect angle of morning sunrise and moon rise. We served high quality of Filipino and International cuisine. We accommodate room service from 6:00 in the morning until 10:00 in the evening. As mentioned that "the staff went above and beyond",yes it is true, the staff are well-trained,passionate and detail-oriented specially for the customer service,meeting guest's needs and satisfaction. Once again, thank you and we look forward to see you for your next vacation holiday in Bohol using the loyalty card direct to us! Best regards, Villa Umi Panglao Resort

8/10 Good

Ville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Villa Umi Panglao Resort on 24 Oct 2018
Dear Ville, Thank you for giving a time to write a review about your stay in Villa Umi Panglao Resort! The hotel is brand new and it was opened its doors on the best beach of the island, ideal for adults and children alike. The resort have four spacious Executive Suites that can accommodate up to four persons with one extra bed and measures 50 meter squared and one Deluxe Queen Bed Room with Sea View that accommodate for two persons without extra bed and measures 20 meter squared. All of them with a breathtaking view over the sea, personalized service and 20 meters close to the shores as to hear the gentle music of the sea waves during high tide. Decoration is based on artworks around the world with a perfect angle of morning sunrise and moon rise. We served high quality of Filipino and International cuisine. As of now, we don't have a direct transportation to the resort but a land transportation from Tagbilaran City airport/seaport will bring you to a beach (near Amarella Beach) using our brand new speedboat you will embark about 1 kilometer away from the hotel and there you will disembark into the speedboat right in front of Villa Umi. All the way, your luggage will be carried by our staff until you reach the portals of the reception. Once again, thank you and we look forward to welcoming you soon as your next vacation holiday by using the loyalty card direct to us! Best regards, Villa Umi Panglao Resort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Photos of views in expedia are accurate but needs updated pictures. Overall, very good experience with the hotel. Cost of hotel room is worth the stay. One quirk that needs to be addressed is the transportation to and from the hotel. Hotel needs to provide transport and to and from hotel
Stayed 3 nights in Sep 2018
Response from Villa Umi Panglao Resort on 12 Sept 2018
Dear Guest, Thanks for taking the time to share your prestige opinion on Villa Umi Panglao Resort. We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. We are extremely sorry to hear also your concern about the transportation, and we will surely addressee that to the management. In spite We hope to see you again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Fatima from the reception works really hard to make sure you are taken care of. Bryan one of the servers also makes us happy everytime. The hotel restaurant is the best around. The free use of the canoe is a welcome bonus. Great hotel overall.
Stayed 2 nights in Jun 2018
Response from Hotel Manager on 19 Jun 2018
Dear guest, Thank you for choosing Villa Umi Panglao Resort for your trip in Panglao. We are glad to hear that you are properly taken care of our staff. Hope to see you again soon.

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best restaurant around.
Nice hotel. Great staff. Even better food from the hotel restaurant. Came during monsoon season so the beach was not so nice. Lots to do around if you rent the van or tricycle. There is currently no road going directly to the hotel. You have to do a 5 min walk on the beach and through other private properties. Welcome drink upon arrival was a nice touch. We got room no.5 on the ground floor. It’s a small room but clean and comfortable. Pillows are soft but could be bigger. Bathroom though is a little let down. Dirty grouts. For the price you would expect better condition. Otherwise, I have no problem recommending the hotel. I would come back again.
Stayed 1 night in Jun 2018
Response from Hotel Manager on 19 Jun 2018
Dear Mr. Julian, Thank you for choosing Villa Umi Panglao Resort. Our apology for the inconvenience. Your concern is well noted. We are looking forward to welcome you back soon.

10/10 Excellent

Magda, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small, quiet and peacefull hotel just right on the amazing beach. Staff is friendly and helpful.
Stayed 10 nights in May 2018
Response from Fatima on 2 Jun 2018
Dear Magda Kasprzyca, Warm greetings from Villa Umi Panglao Resort! Thank you for choosing Villa Umi Panglao Resort as one of your stay in Panglao. We are glad to hear from you that your stay with us was memorable. We are also happy that the service of our staff meets your expectations. We are hoping that we can serve you again on the near future. Thank you. Best regards, Villa Umi Panglao Resort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Villa Umi Panglao Resort on 2 Jun 2018
Dear Guest, Warm Greetings from Villa Umi Panglao Resort! Thank you for your review and for choosing our hotel to stay in Panglao. We are happy looking forward to serve you again as a guest in our hotel. Best regards, Villa Umi Panglao Resort

8/10 Good

Min hyup

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가족 여행에 정말 좋네요...
주변에 다른 유흥거리가 없어서 깨끗하고 조용한 휴가를 즐기기에 더 없이 좋은 곳 입니다. 또한 직원들 친절하고 좋습니다. 특히나 너무나 깨끗하고 조용한 바다가 매우 좋았습니다.
빌라우미 해변(듀말리안 비치)
빌라우미 해변(듀말리안 비치)
빌라우미 리조트 전경
빌라우미 해변(듀말리안 비치)
Stayed 2 nights in Dec 2023
Response from Villa Umi Panglao Resort on 12 Jan 2024
Thank you so much for your kind words! We're thrilled you enjoyed the tranquility of our resort and the clean, quiet sea. Our team truly appreciates your positive feedback. Looking forward to welcoming you back!

8/10 Good

Hojin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
조용함. 편안함 좋음. 하지만 너무 외진곳에 있음. 찾아가기 힘듬. 미리 호텔에 연락하면 pick up 해줌. 원하는 곳(우린 탁빌라란 항구)까지 무료 drop 해줌.
Stayed 1 night in Dec 2023
Response from Villa Umi Panglao Resort on 28 Dec 2023
Hi Hojin, Thank you for your feedback. We're pleased you found comfort during your stay and appreciated our pickup service. We understand the remote location can be a challenge, but we're always here to assist. Hope to welcome you back soon!

10/10 Excellent

SEONGAH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
이쁜 뷰 친절함에 감동
알로나비치보다 이쁜 비치 직원분들 모두 친절해요 다음에 보홀에 간다면 다시 묻고 싶은곳이예요
Stayed 3 nights in Oct 2023
Response from Villa Umi Panglao Resort on 3 Nov 2023
Dear Seongah,Thank you for taking the time to leave us a positive review. We are delighted to hear that you had a great experience during your stay with us.We truly appreciate your kind words and feedback, as it motivates us to continue providing exceptional service. Your satisfaction is our priority, and we are committed to maintaining the high standards that you have come to expect.We look forward to the pleasure of welcoming you back in the future. If you ever have any further comments or suggestions, please feel free to share them with us.Warm regards,

10/10 Excellent

OKADA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Villa Umi Panglao Resort on 28 Aug 2023
We appreciate your feedback regarding your recent stay at our resort. Achieving a perfect 10 rating is truly rewarding, and it motivates us to continue delivering exceptional service to all our guests. We look forward to the opportunity of welcoming you back in the future to provide an even more outstanding experience. Thank you for choosing our resort for your stay!

8/10 Good

Seiji

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Villa Umi Panglao Resort on 5 Aug 2023
Hi Seiji,Thank you for rating your recent stay at our resort. Your feedback is valuable to us, and we appreciate your thoughtful review. We are thrilled to have earned a 4 out of 5 rating and are committed to providing the best possible service for all our guests. We hope to welcome you back in the future for an even better experience.

10/10 Excellent

Jesper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right on the beach
Great location right on the beach, had a nice clean room with beautiful sea view, service minded staff, good quality food - super stay at Umi
Stayed 3 nights in Apr 2023
Response from kim on 26 Apr 2023
Hello Jesper,Thank you for taking the time to leave such a great compliment.We are happy that you enjoyed your room and our meal offerings. The entire team at the resort is incredibly grateful for the kind review you shared with us. Our resort considers customer satisfaction a top priority and your feedback motivates us to continue exceeding quality standard service.We hope you stay with us again next time you are on vacation.Best regards,Villa Umi Panglao Resort

8/10 Good

Verified traveller

Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Positiv: schöne Strandlage, grosse und saubere Zimmer, sehr freundliches Personal, grosse Frühstücksauswahl (a la carte) Negativ: keine wirkliche „Hotelanlage“. Diese besteht aus Hotelgebäude mit einer offenen Halle als Lobby, Zimmer im 1. Stock. Einer Restaurantfläche die öffentlich ist und 1 Zeile Sonnenschirme. Lange Wartezeiten beim Frühstück (30-40 Min für Spiegelei, Toast, Speck und Früchte. !!!!!!Achtung!!!!!! Grosser Negativpunkt: Seit Herbst 2019 bis mindestens März 2020 baut das Hotel einen neuen Trakt. Das bedeutet Baulärm ab 7.00 Uhr morgens und unschönes Wellblech in der Lobby wo die Wand rausgerissenen wurde. Leider wurden wir nicht über die Baustelle informiert, somit war eine Umbuchung oder Stornierung nicht möglich. Insgesamt ohne Baustelle ist das Hotel mit 220.- pro Nacht schon überteuert.... mit dem Baulärm und dem Abstrichen im Hotelambiente ist die Preisleistung aber eine Katastrophe.
Stayed 2 nights in Feb 2020

10/10 Excellent

Yohann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Very nice stay at this delicious boutique hotel just on a wonderful beach. The driver Raymond will help you to fully discover the enchanting island of Bohol
Stayed 2 nights in Jan 2020
Response from Shara on 28 Jan 2020
Dear Yohann, Thank you so much for sharing us your wonderful experience with us! We hope to seeing you again on your next visit to Bohol. Feel free to message us.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
一切都非常美好!下次一定再來!各方面都很棒
Stayed 1 night in May 2019
Response from Villa Umi Panglao Resort on 11 Jun 2019
Dear Guest, Thank you for rating us a high score about your wonderful stay in Villa Umi Panglao Resort. We look forward to see you next time using the loyalty card direct with us. Thank you. Best regards, Villa Umi Panglao Resort

8/10 Good

Aleksander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Villa Umi Panglao Resort on 12 Jan 2019
Dear Aleksander, Thank you for rating us a high score about your wonderful stay in Villa Umi Panglao Resort. We look forward to see you next time using the loyalty card direct with us. Thank you. Best regards, Villa Umi Panglao Resort

8/10 Good

Verified traveller

Vi trivdes väldigt bra men hotellet är för dyrt för vad de levererar. an kan hitta lika bra för lägre priser. Bra trevlig personal men de inte riktigt professionella. När vi bokade turer framkom det inte vad man betalade för och vad man skulle komma att betala under turens varande. Rent och fräscht. God mat
Stayed 2 nights in Nov 2018
Response from Villa Umi Panglao Resort on 21 Nov 2018
Dear Guest, Warm greetings from Villa Umi Panglao Resort! Thank you for taking time to write a review about your pleasant stay in Villa Umi Panglao Resort.The hotel is brand new and it was opened its doors on the best beach of the island, ideal for adults and children alike. The resort have four spacious Executive Suites that can accommodate up to four persons with one extra bed and measures 50 meter squared and one Deluxe Queen Bed Room with Sea View that accommodate for two persons without extra bed and measures 20 meter squared. All of them with a breathtaking view over the sea, personalized service and 20 meters close to the shores as to hear the gentle music of the sea waves during high tide. Decoration is based on artworks around the world with a perfect angle of morning sunrise and moon rise. We served high quality of Filipino and International cuisine. We will ensure next time that the tours will be more organized without any inconveniences and will be more memorable and unforgettable sort of experience. Once again, thank you and we look forward to welcoming you using the loyalty card direct to us! Best regards, Villa Umi Panglao Resort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dyrt men bekvämt
Lugnt ställe. Lite långgrunt för att tycka att badandet var perfekt. God mat. Bra service men dyrt jämfört med hotell i närheten som verkar lika bra.
Stayed 2 nights in Nov 2018
Response from Villa Umi Panglao Resort on 24 Nov 2018
Dear Guest, Warm Greetings from Villa Umi Panglao Resort! Thank you for taking time to write a review about your pleasant stay. Yes, you are right that Villa Umi Panglao Resort is a quiet place for relaxing,enjoying the white alluring beach and most especially for dining experience such a way that we served high quality of Filipino and International cuisine. Once again, thank you and we look forward to your next vacation gate away using the loyalty card direct to us!

8/10 Good

Yu-Jung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Villa Umi Panglao Resort on 24 Oct 2018
Dear Yu-Jung, Thank you for giving a time to write a perfect rating about your stay in Villa Umi Panglao Resort! The hotel is brand new and it was opened its doors on the best beach of the island, ideal for adults and children alike. The resort have four spacious Executive Suites that can accommodate up to four persons with one extra bed and measures 50 meter squared and one Deluxe Queen Bed Room with Sea View that accommodate for two persons without extra bed and measures 20 meter squared. All of them with a breathtaking view over the sea, personalized service and 20 meters close to the shores as to hear the gentle music of the sea waves during high tide. Decoration is based on artworks around the world with a perfect angle of morning sunrise and moon rise. We served high quality of Filipino and International cuisine. As of now, we don't have a direct transportation to the resort but a land transportation from Tagbilaran City airport/seaport will bring you to a beach (near Amarella Beach) using our brand new speedboat you will embark about 1 kilometer away from the hotel and there you will disembark into the speedboat right in front of Villa Umi. All the way, your luggage will be carried by our staff until you reach the portals of the reception. Once again, thank you and we look forward to welcoming you soon as your next vacation holiday by using the loyalty card direct to us! Best regards, Villa Umi Panglao Resort

10/10 Excellent

Soyeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from Villa Umi Panglao Resort on 12 Sept 2018
Dear Soyeon, Thank you for giving us a perfect rating. Customers like you that make our job wonderful. We look forward to serving you again together with your family and friends! Best regards, Villa Umi Panglao Resort

10/10 Excellent

HYOUNGSOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from Villa Umi Panglao Resort on 12 Sept 2018
Dear Hyoungsoo, Thank you so much for your overwhelming rating given to us! where glad to serve you again sooner with your friends and family. Best regards, Villa Umi Panglao Resort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!!!
Villa Umi was So Good!!!! All of them were so excellent... a clean room, a beautiful view, services, food, and so on... All the employees looked like professional and nice. I can say that if you don't choose Villa Umi to stay, you have to try their restaurant... I bet, you would love them!! Also, they offer a free transportation to the pier or the airport. So it works for you to talk about their services before making a plan.
Stayed 2 nights in Jun 2018
Response from Hotel Manager on 19 Jun 2018
Dear Guest, Thank you for choosing Villa Umi Panglao Resort as the place to stay for your vacation. We are very much glad to learn that you had a great experience during your stay at Villa Umi Panglao Resort. Hope to see you again soon.

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy hotel
Es ist ein kleines Hotel mit hohem Standard (4 gute europäischen Sterne) Sehr cosy wäre die Zusammenfassung. Der Strand ist einer der besten in Panglao. Nur die Zufahrt (wenn man es auf eigenem Faust macht) ist mühsam da die Straße in sehr schlechtem Zustand ist. Das Essen ist gut und die Portionen ausreichend (was nicht immer der Fall ist in den Philippinen). Es gibt kein Pool
Response from Hotel Manager on 10 May 2018
Dear Mr. David, Thank you for choosing Villa Umi Panglao Resort as one of your choice for vacation. We are sorry for the inconvenience, at this time our road access is temporary, we are currently working to improve our road access. We hope you extend us another opportunity to serve you better. Sincerely,

10/10 Excellent

Randolph, 香港

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
真的是不錯的酒店。誠懇的店員。整齊的制服。開朗的性格令人賓至如歸。酒店有一程單程免費接送。我建議大家是用在check out 的時候。來的時候找了篤篤車付了300披索。因為路程都有點遠。要用導航緊貼當前路線。下車後步出海灘走兩分鐘左右就能到酒店! 他們酒店的早午晚餐都好吃!甜品更加要大讚! 點了焦糖布丁!價錢絕對不會要你的命!好吃到沒有朋友!房間好大!有三張床的 可以住5人。這間酒店員工。環境。食物。服務都很好。值得推介再來!
Stayed 1 night in May 2018
Response from Hotel Manager on 10 May 2018
Dear Mr. Randolph, Thank you for choosing Villa Umi Panglao Resort as one of your stay in Panglao. We are happy to learn of your great experience during your stay. Hope to see you again soon. Sincerely,

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradisiaque
Tout simplement merveilleux! Un vrai petit coin de paradis. Le personnel est aux petits soins et participe grandement à passer un séjour formidable. Je recommande fortement!
Stayed 3 nights in Mar 2018
Response from Hotel Manager on 27 Mar 2018
Dear Mr. Vincent, Thank you for choosing Villa Umi Panglao Resort for your trip in Panglao. We are glad that you found the real little piece of heaven. We are looking forward to your return. Regards,

8/10 Good

wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and good services. Nice view and breakfast
Stayed 4 nights in Feb 2018
Response from Jeany on 15 Apr 2018
Dear Ms. Wendy, Thank you for choosing Villa Umi Panglao Resort. We are happy to learn of your experience during your stay, you deserve the best service from us. Again, thank you and we hope to see you again soon.

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastiskt
Fantastisk resort med hjälpsam/trevlig personal och optimalt läge på stranden. God och enkel mat. Spenderade 6 nätter här av vår bröllopsresa. Vi rekommenderar varmt detta boende.
Dear Annie, Good day! Thank you very much for taking time to review our property. We are so glad to hear that the staff and the food was appreciated. We hope to see you again in the near future. Best regards, Villa Umi Panglao Resort