Hotel Mesra Haiwan Kesayangan di Palm Groves

"Quality authentic experience"

"Personnel, sympathique, très gentil, mais qualité de l’hôtellerie, très loin d’un cinq étoiles : je dirais à peine trois-étoiles : donc très surévalué et prestations décevantes non conformes à ce qui était annoncé"

"Where we stayed at the Oasis Camp was lovely. Clearly it was a newer addition to the Barcelo Resort and it was beautifully appointed and quiet. At night they would light a fire in the center of all the "tents" which made for a lovely atmosphere. Unfortunately, the rest of the Barcelo resort has gone somewhat to seed. It was clearly in it's heyday 20 years ago or so and not much has been done to improve on it since. There were multiple amenities (volleyball, tennis, lake) that weren't well...

"There’s no doubt this is a stunning property. We stayed in a delux villa which was also beautifully furnished. Being Relais & Chateâux we expected service to be of very high standard which it certainly was not. There’s clearly a lack of leadership and proper training."

"Point positif : taille humaine, personnel souriant et courtois, musique discrète, propreté, piscine superbe, cuisine et spécialités marocaines délicieuses (succulents!) hygiène irréprochable, personnel très discret notamment autour de la piscine, je ne parle meme pas du hammam....la dame qui le fait est douee, merci! Point d amélioration : une grande majorité de la carte sont des plats italiens (alors que la cuisine marocaine faite sur place est délicieuse...venir au Maroc pour manger des...