Front of property

Reviews of Casa Solmar

2.5 out of 5
Casa Solmar
Km 116 Cebu South Road, Oslob, Cebu

Reviews

7.2

Good

Rating 10 - Excellent. 9 out of 42 reviews" "
Rating 8 - Good. 16 out of 42 reviews" "
Rating 6 - Okay. 10 out of 42 reviews" "
Rating 4 - Poor. 4 out of 42 reviews" "
Rating 2 - Terrible. 3 out of 42 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Miroslaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities
Though this property has a great location and friendly staff, I didn't like that the water pressure is weak (almost to nothing).
Stayed 2 nights in Apr 2019
Response from Casa on 9 May 2019
Water pump has been fixed. Thanks

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Casa on 4 Apr 2019
Thanks

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay
I definitely enjoyed my one night at the Casa Salmar and would go back again if I ever come back to Oslob. It was right at the edge of the downtown area and only a few minutes walk to the waterfront. The staff was friendly and efficient. My only complaint is a relatively minor one. There was no soap in the room, and when I asked I was told to go buy it myself at the local store a hundred or so yards away. For the price, seventeen dollars US this place can't be beat, and I would highly recommend it.
Stayed 1 night in Jan 2019
Response from Casa on 30 Jan 2019
Thanks

6/10 Okay

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but loud karaoke.
Nice relaxed place. Only problem is VERY LOUD karaoke at night. No WiFi
Stayed 2 nights in Jan 2019
Response from Casa on 7 Jan 2019
Karaoke has been removed since end of November 2018 FYI

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Amazed and disappointed at the same time
It was good since they gave us a big room. We were amazed but we were surprised when the door can't be locked, tv is not working and the bathub too.
Stayed 2 nights in Dec 2018
Response from Casa on 30 Dec 2018
we try to accommodate requests if we can

8/10 Good

Verified traveller

Clean bathroom and placeis quiet plus its near the church and beach.
Stayed 1 night in Nov 2018
Response from Casa on 29 Nov 2018
Thanks

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect spot in Oslob
Casa SolMal was great! I located in the Main Street so if u go to Oslob by bus they will drop you right in front. There are few places to get food around the hotel including a 7/11. The historic side of Oslob is walking distance so is very convenient. Also they help you with your tours and transportation so they make ur life super easy! The staff specially Elisha is very welcoming and they will be there for you all the time! The room was super big and comfortable with a nice queen size bed. If i ever go to Oslob again i will totally stay here!
Stayed 2 nights in Jul 2018
Response from Casa on 29 Jul 2018
Thank You

10/10 Excellent

Jessha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from Casa on 1 Jun 2018
Thanks

8/10 Good

Rosalio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accommodating
Stayed 1 night in May 2018
Response from CASA on 22 May 2018
THANKS

2/10 Terrible

benas, britain

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
2.30pm hotel wasn’t ready when we arrive
High quality breakfast, light switches broken, no mirror in the toilet just some mirror laying on the floor in the room.
Stayed 2 nights in Mar 2018
Response from Casa on 1 Apr 2018
Our check in is at 3 pm which is the normal time in most hotels and before that time we check guest in when the room is ready but at this occasion it wasn't..We always try to make our guests to feel at home as shown in most of our reviews.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Broken aircon, breakfast is poor, staff was kind to let me check in very late
Stayed 1 night in Mar 2018
Response from Casa on 16 Mar 2018
Ac has been fixed. Thanks

8/10 Good

Marlon

Liked: Property conditions & facilities
Excellent
Good
Stayed 1 night in Feb 2018
Response from casa on 1 Mar 2018
Thank you

8/10 Good

Charmaine

Liked: Staff & service, room comfort
Your new family in Oslob
Casa Solmar belongs to a family, who treats all their guests like their own family member. They help organise your day trips and might even drive you there themselves. They give you tips: when to go, where to buy and what to see. Their own family dinner is open for all guests (the more the merrier). It was a beautiful and relaxing stay.
Stayed 2 nights in Jan 2018
Response from Casa on 6 Feb 2018
Thank you

10/10 Excellent

Phillipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
She’s Lovely
Lovely was fantastic She looked after us as if we were royalty Amazing support & care Thanks
Stayed 2 nights in Dec 2017
Thanks

6/10 Okay

Aljay, Canada

Liked: Staff & service
Small & clean rooms. Friendly staffs. Good enough.
Very friendly accomodation from staffs although the rooms were not ready upon check in. Rooms were small but clean and good enough for its price. No wifi in rooms. Close to local ameneties just along the highway. No 24hr reception. Overall good for just sleeping overnight or two and out on day activities & tours in the area.

8/10 Good

Florent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Good place and helpful personal
Thanks

8/10 Good

Iris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in the center of Oslob
Casa Solmar is located in Oslob’s town center, near the public market and right next to the RGT gas station. With its convenient location, it’s easy to find a place to eat, plus public transportation, esp. buses, stop right along the street here. I was actually surprised when I arrived and was shown my room. The room was huge and it was so clean! The private bathroom was also big, and it even had a bathtub with another shower. The room had AC and because it was such a big space, it was such a comfortable place to sleep for the 2 nights that I stayed. The only issue was that the water was weak so the shower didn’t work as well & there were a couple of times were there was no water, but only for a short period of time. Wifi also didn’t work well in the rooms, but you could use them in the common area, though it was also limited sometimes. Other than these, everything else about the room & facilities were great. The staff was also very helpful, and they arranged my transportation via habal-habal (motorbike) to the places I wanted to visit & the tours that I wanted to take. Overall, this place is good value – great place to stay in the center for a good price.
Thank you

4/10 Poor

Yves

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
I dont return at this hotel for sure
No more to 1 bed and 1 TV in the room. No desk, no soap, dont change the towels for all our stay there...no more.
Response from General Manager on 1 Feb 2017
You booked on our standard budget room, we have the deluxe room which has more amenities. We apologies that you didn't get fresh towels since we don't allow our staff to enter your rooms during your stay unless requested. if you needed fresh towels the reception and service table is open for your request. again we apologies that we didn't get ahead on your needs.

6/10 Okay

Pierre

Middle of the road place
Oslob is a cool place-great fun diving with the whale sharks and renting a scooter and visiting waterfalls
Response from General Manager on 9 Feb 2017
Thanks, we appreciate your business.

8/10 Good

Roddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very hospitable place!
Lovely owners
Response from General Manager on 1 Jan 2017
Thanks

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet
Clean and big space for two. Reception staff is very accomodating. Excellent service.
Response from CasaSolmar on 14 Dec 2016
Thank you

2/10 Terrible

Michelle

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
No WiFi and rationing of water
The room was fine, problem is that they're building new rooms directly above so you have workers banging away all day till 5pm. WiFi is non existent in the rooms and extremely weak at the reception / common area which is closed at 10pm anyway. There was no water in my.bathroom on arrival, I pointed this out and.somehow I was given water. When I came.back from the whale shark experience and needed a shower again there was no water in my bathroom. I complained and was given water, only for it to dwindle to a drizzle while I was still shampooing my hair. It took forever to rinse the shampoo out as a result. I decided there & then to leave. How can a hotel establishment ration the water for your shower?! They have offered me a free one.nights stay but really they should refund me the money I paid online prior to my booking for the one night I didn't stay. You don't need to sleep in Oslob for the whale shark experience, just get there before noon,.do the swim which takes 30 minutes and leave.
Workers above my room
Response from Casa on 9 Dec 2016
Pls be informed that we only charged you for one night and pls contact expedia since you paid directly to them for the refund of the other night not used. Construction has been completed and the wter issue has been addressed. Thanks

6/10 Okay

Muhammad

Liked: Room comfort
Disliked: Staff & service
Not so good because the water pressure is very2 poor.
Response from General Manager on 29 Sept 2016
This is an issue with the whole town since there are a lot of users but we've installed a better water storage and pump supply so there is no water pressure issue now. we thank you for your business.

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, clean rooms
The staff were really friendly here and helpful. It's just a 15 minute bike ride to the whale watching. The rooms are brilliant, very spacious, clean and comes with towels. Once the resort is completely finished it will be an even better place. The wifi didn't always work in the room but if stepped out to the balcony it would reconnect.
Response from General Manager on 14 Dec 2016
Thank you

8/10 Good

YUNGSHAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

6/10 Okay

marine

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jan 2020

6/10 Okay

JIHUN

Travelled with family
아쉬운 관리..
새벽 4시 체크인을 해서 그런지..호텔 주인이 저희방을 판매 해버려서.. 곤란했지만, 나름 가격대비 좋았습니다.
Stayed 2 nights in Jan 2020

4/10 Poor

Mathias

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Sødt personale men badeværelset var ikke rengjort (hår i bruser mv), lugtede meget af kloak og ikke noget tryk på vandet. Herudover er væggene meget tynde hvilket resulterer i at der er ekstremt lydt. Vi var uheldige at vores værelse havde en vandhane der gik i resonans og skabte en forfærdelig støj/hyletone pludseligt - som regel midt om natten. Et fint sted til en enkelt overnatning (især i forhold til prisen) men ikke et Hotel til længerevarende ophold.
Stayed 2 nights in Dec 2019

8/10 Good

Emil

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2019
Response from Casa on 12 Feb 2019
Thanks

8/10 Good

stevy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien placé
Propre et juste à côté de la white beach
Stayed 1 night in Jan 2019
Response from Casa on 30 Jan 2019
Thanks

10/10 Excellent

Kushen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Casa on 8 Jun 2018
Thanks

10/10 Excellent

Kushen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Casa on 8 Jun 2018
Thanks

8/10 Good

Kushen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體就是好
Stayed 1 night in Jun 2018
Response from Casa on 8 Jun 2018
Thanks

8/10 Good

Marina

Liked: Cleanliness, staff & service, room comfort
Response from Casa on 15 Apr 2018
Thanks

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Gute Lage aber sehr unsicher!
Anfangs als wir am Hotel ankamen , bekamen wir ein Zimmer welches, nicht der Beschreibung auf Expedia entsprach. Im Zimmer roch es nach frischer Wandfarbe, die Zimmerdecke war an einem Eck einsturzgefährdet, der Wasserhahn im Bad war nicht befestigt und hing nur rum und es lief daraus konstant nur gelbes Wasser raus . Als wir uns beschwerten und ein neues Zimmer wollten , mussten wir 45 min warten bis ein Zimmer „aufgeräumt“ wurde. Dieses Zimmer war dann ok . Das Personal ist ttotzdessen freundlich und bietet gute Touren an. Am ersten morgen jedoch haben wir an einer Tour teilgenommen diese begann sehr früh um 5:30 . Als wir um 9:30 von dieser Tour zurückkamen stellten wir fest, dass unser Geld, welches wir in unserem Zimmer in unserem Rucksack versteckten, verschwunden war. Das Personal deutete daraufhin auf die ca 30 Aushänge, dass dieses Hotel nicht für gestohlene Gegenstände haftet. Außerdem gab das Personal bekannt das dies nicht selten vorkomme. Sehr unsicheres Hotel, da man verschlossene Türen leicht öffnen kann . Nie wieder!!!
Stayed 2 nights in Feb 2018
Response from Casa on 27 Feb 2018
We strongly disagree with this comments, we strive to make our guest stay be an enjoyable one. The claim is erroneous and when we confronted the guest does not have a proof and even stayed thru the whole reservation dates. Its been a modus operandi of some foreign guest as experienced by other hotels in the region, so that they can claim insurance. And because our staff are naive, we sometimes are victims of these plots. We already reported to the authorities and have installed CCTV.

10/10 Excellent

DAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常好的住宿体验!
房间好大,空调是遥控的,平板电视也好大,电视有两个中文电影台天天播放各种经典好看的电影。房间门口有私人小露台,有桌椅,很享受。院子也很大,有公共用餐区和小吧台。早餐是免费的,洗澡有热水,水量很大。服务态度超级好,旅馆门口等大巴时,服务员还搬来凳子。超级好的宾馆,超级友善的人,超级享受的住宿体验,非常满意!
Stayed 2 nights in Jan 2018
Response from Casa on 11 Feb 2018
Thank you

6/10 Okay

Po YI

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2017
Thanks

8/10 Good

Kévin

Disliked: Cleanliness, room comfort
Juste une nuit dans cet hotel avec ma fiancée qui n'a pas ete terrible... beaucoup de choses qui ne vont pas t je vais toutes les citer: - Chambre vide : pas de meuble, chaise meme pas une table... oblige de poser nos affaires a meme le sol. - Draps miteux parseme de trou et trop petit pour deux oblige de se lever toutes les deux heures pour eteindre ou allumer la clim... - Personnel: peu aimable..
Stayed 1 night in Jul 2017

4/10 Poor

リンリン, 日本

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
水が出なかった
二部屋予約していたが、一部屋のバスルームで水がどこからもほぼ出なかった。 もう一部屋はかび臭かった。 結局水が出ない方の部屋は変えてくれたが、最初から水が出るか確認していて欲しかった。 石けんやトイレットペーパーも言わないとくれなかった。 ただ、スタッフの対応は悪くなかった。 値段的にもお手頃だったので、仕方ないのかなとも思った。
Response from Casa on 27 Feb 2018
We have taken care of the issue

2/10 Terrible

Alfonso

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hallo das Hotel Casa Solmar war absolute Sch........ kein Stuhl kein Tisch Toilette defekt kein Kleiderschrank Kleidung musste auf dem Boden abgelegt werden kein spiegel in der Toilette keine Getränke musste zur Tankstelle laufen einfach nur schlecht das Zimmer wurde nicht einmal sauber gemacht wärend unserem aufenthalt absolut nicht zu empfehlen
Response from General Manager on 9 Feb 2017
The 2nd flr units where you stayed are relative only a month old and pls advise our staff if there are any defects you notice, we haven't heard the same from the other guests. We don't let our cleaners enter your room unless requested to protect you and us as well on any items that may get misplaced. We appreciate your inputs for us to improve.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 1 Jan 2017
Thanks