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WAYFARER Matsu

2.5 star property
Hotel in Osaka, near Dotonbori

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Photo gallery for WAYFARER Matsu

1 bedroom, pillow-top beds, individually furnished, desk
Reception
1 bedroom, pillow-top beds, individually furnished, desk
1 bedroom, pillow-top beds, individually furnished, desk
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Studio 25 Double - Non smoking

1 bedroom, pillow-top beds, individually furnished, desk

Studio 25 Double - Non smoking

Highlights

Individually furnished
Air conditioning
Mini-fridge
Flat-screen TV
Renovated in 2023
Separate bedroom
Blackout curtains
Pillow-top bed
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Essential 15 single - Non smoking

1 bedroom, pillow-top beds, individually furnished, desk

Essential 15 single - Non smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Air conditioning
Mini-fridge
Flat-screen TV
Renovated in 2023
Separate bedroom
Blackout curtains
Pillow-top bed
  • 15 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Studio 25 Triple - Non smoking

1 bedroom, pillow-top beds, individually furnished, desk

Studio 25 Triple - Non smoking

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Air conditioning
Mini-fridge
Flat-screen TV
Renovated in 2023
Separate bedroom
Blackout curtains
Pillow-top bed
  • 25 sq m
  • Sleeps 3
  • 3 Single Beds

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About the area

Map
1-chome-2-7 Minamisenba, Chuo Ward, Osaka, Osaka, 5420081

What's nearby

  • Dotonbori - 10 min walk - 0.9 km
  • Kuromon Ichiba Market - 13 min walk - 1.2 km
  • Dotonbori Glico Sign - 16 min walk - 1.4 km
  • Nipponbashi - 19 min walk - 1.7 km
  • Osaka Castle - 7 min drive - 2.9 km

Getting around

  • Matsuyamachi Station - 3 min walk
  • Kitntetsu-Nipponbashi Station - 17 min walk
  • Osaka (ITM-Itami) - 27 min drive

Restaurants

  • ‪ビストロ ムースケトン - ‬1 min walk
  • ‪Tombola - ‬1 min walk
  • ‪Cafe & Live Bar LAMP - ‬3 min walk
  • ‪sandwiches - ‬1 min walk
  • ‪R Baker - ‬2 min walk

About this property

WAYFARER Matsu

Hotel remodelled in 2023 and located near Dotonbori
Close to Dotonbori Glico Sign and Kuromon Ichiba Market, WAYFARER Matsu has plenty to offer. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Express check-out, express check-in and multilingual staff
  • A vending machine, luggage storage and a lift
  • Smoke-free property
Room features
All guestrooms are individually furnished, and feature comforts such as air conditioning, as well as amenities such as free WiFi.
Extra amenities include:
  • Bathrooms with eco-friendly toiletries and toilets with electronic bidets
  • Flat-screen TVs with digital channels
  • Mini fridges, electric kettles and heating

Languages

English, French, Japanese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Mini-fridge

Conveniences

  • Luggage storage
  • Shared microwave
  • Vending machine
  • Virtual front desk

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (114 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (114 centimetre high)

More

  • Renovated entire property - November 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Individual furnishings
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out fee: JPY 3000
Express check-out available

Special check-in instructions

The front desk is open daily from 2:00 PM - 10:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
This property doesn't offer after-hours check-in
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Kabin mobile app before check-in

Access methods

Front desk (limited hours), smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: JPY 3000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

WAYFARER Matsu Hotel
WAYFARER Matsu Osaka
WAYFARER Matsu Hotel Osaka

Frequently asked questions

Is WAYFARER Matsu pet-friendly?

No, pets are not allowed at this property.

How much is parking at WAYFARER Matsu?

This hotel doesn't offer parking.

What time is check-in at WAYFARER Matsu?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at WAYFARER Matsu?

Checkout is at 11:00 AM. Late checkout is available for JPY 3000.

Where is WAYFARER Matsu located?

Located in Minami, this hotel is within a 15-minute walk of Shinsaibashi-suji Shopping Street and Dotonbori. Nipponbashi and Kuromon Ichiba Market are also within 1 mile (2 km). Matsuyamachi Station is only a 3-minute walk and Nagahoribashi Station is 6 minutes.

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WAYFARER Matsu Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 22 out of 45 reviews
Rating 8 - Good. 12 out of 45 reviews
Rating 6 - Okay. 10 out of 45 reviews
Rating 4 - Poor. 0 out of 45 reviews
Rating 2 - Terrible. 1 out of 45 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Friendly, international staff, comfortable, clean room; a good hotel all around.
Stayed 4 nights in Jun 2025

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and clean hotel.
Stayed 4 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
It was a very comfortable hotel room. It also had easy access to a metro station.
Stayed 6 nights in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location to Seoul Station
Stayed 4 nights in Apr 2025

8/10 Good

Nareshkumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s really good hotel just only wish they have bigger bathrooms.
Stayed 3 nights in Apr 2025

6/10 Okay

Lam

Liked: Staff & service, amenities, property conditions & facilities
The room was clean except for many stain spots on the floor and chair.
Stayed 10 nights in Apr 2025

6/10 Okay

Yan-Kai

It’s highway right outside my window unless you have ear plugs otherwise you wouldn’t be able to sleep.
Stayed 2 nights in Apr 2025

6/10 Okay

Mary

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Bathroom smelled. Lock shower area smelled.
Stayed 7 nights in Mar 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and the staff was very helpful
Stayed 16 nights in May 2024

8/10 Good

Munazza

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was great and our room was quite spacious with 2 beds. But I would have happily given up some of the living area space for a slightly bigger bathroom. Very very small and compact bathroom... not horrible but my gosh! So tiny! I knew this going in from the other reviews so was not totally surprised. One thing I thought was unusual for Japanese hotel was that the carpet was not dirty but heavily stained. The hotel provided slippers for us to wear which was great. A little tiny disappointed that when the room was cleaned on day 3 of our 4 night stay our cups were not washed or changed. Honestly that was the worst of it we were very happy and comfortable in the room.
Stayed 4 nights in Apr 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable room with a very good, young, international, English-speaking staff. I was very happy to stay there.
Stayed 20 nights in Jun 2024

10/10 Excellent

P

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, clean and easy access
Stayed 4 nights in Aug 2024

6/10 Okay

Margaret

Disliked: Cleanliness
Stayed three nights and there were a few bumps along the way. First, not sure if it was the hotel or Expedia but the email for check-in instructions was never received. I did figure out that there is an app for check-in, which was important as I was arriving close to reception closing time. Easy app to use, and they release your door code to you at 3PM so you have it available when you get there. The app however says check-in, skip reception and go straight to your room. Do not skip reception! Went out for a bit after dropping off bags and got back to the room and they had wiped out the check-in. Called the emergency number and they completed the check-in steps that reception would have done. Nothing more frustrating than to realize you can’t get in your room where all of your belongings are! Second, I arrived just before 10PM and there was a sign in reception that said it was open until 11. Well there was no one there so wouldn’t have been able to complete those steps. Third, as recent reviews have said - the room needs a deep clean. Just had an overall feeling of ‘not clean’. Fourth - yes the bathrooms are tiny! But that at least was known.
Stayed 4 nights in May 2025

6/10 Okay

Lizette

Disliked: Cleanliness, amenities, property conditions & facilities
Es incómodo que solo haya servicio de mostrador de 2pm a 10. La alfombra sucia igual los sobrecamas y las almohadas dan esa apariencia de suciedad, el baño diminuto
Stayed 5 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

2/10 Terrible

Cyrielle

Disliked: Cleanliness, staff & service
L’hôtel nous a indiqué pouvoir réceptionné des bagages envoyés depuis une précédente destination, chose que nous avons faite. La veille de notre départ (après 3j), toujours pas de bagage. Quand je l’indique à la réceptionniste celle ci me répond simplement « OK et qu’est ce que je peux y faire ? » mot pour mot. Elle nous a dit de nous débrouiller avec le papier de reçu d’envoi des bagages. Nous avons dû nous rendre dans l’autre hôtel de la chaîne pour demander de l’aide à la réceptionniste ! Celle ci nous a localisé nos bagages grâce à un site de traçage de celui-ci, en nous indiquant que notre hôtel aurait pu le faire ! Au final, la livraison de nos bagages a été refusée par la réception sans que nous sachions pourquoi, nous avons dû nous rendre dans la station yamato pour les récupérer. Cette expérience désastreuse en terme de service client et de relation humaine, ajouté à l’état déplorable de la moquette de la chambre ainsi que des tâches plus que douteuses sur le canapé chambre 603, PLUS JAMAIS !
Stayed 4 nights in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

injin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良かったです。
Stayed 1 night in Mar 2025

8/10 Good

Koichiro

Stayed 2 nights in Mar 2025

10/10 Excellent

Miguel Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy limpio, muy bien ubicado. Cuartos tienen lo justo.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ranin

Liked: Cleanliness, staff & service, property conditions & facilities
Personale che parla inglese!
Stayed 8 nights in Feb 2025

8/10 Good

Sang yong

Liked: Cleanliness, staff & service, property conditions & facilities
지하철역 가깝고 편리함
Stayed 4 nights in Dec 2024

10/10 Excellent

Oi Kuen

Stayed 3 nights in Nov 2024

10/10 Excellent

Rohan

Liked: Staff & service, property conditions & facilities, room comfort

Great stay

The hotel was easy to check in with the app.. Didn't need any interaction with the front desk. It's located close to the action but not right in it and right by a subway stop. The wifi was amazing and was a relief as I needed to remote work. Bathroom was a bit tighter than I would have liked but did the job. Would definitely stay here given the price to value ratio.
Stayed 3 nights in Nov 2024

10/10 Excellent

YUJING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
40 usd per night and got a 3m x 4m room(incl a small bathroom. Very worthy. And it is near townarea
Stayed 4 nights in Oct 2024