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Overview of The Westin Osaka

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Guest reviews

4.4 / 5Excellent
1,217 reviews
Guests rated this property 4.6/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

Explore the area

Popular LocationUmeda Sky Building4 min walk
Popular LocationGrand Front Osaka Mall10 min walk
Popular LocationOsaka Station City17 min walk
AirportOsaka (KIX-Kansai Intl.)58 min drive

Choose dates to view prices

  • Deluxe Twin Room, Non Smoking

    4.8/5 guest room rating

    Room amenities

    • 41 sq m
    • City view
    • Sleeps 5
    More details
  • Deluxe Double Room, Non Smoking

    4.8/5 guest room rating

    Room amenities

    • 41 sq m
    • City view
    • Sleeps 3
    More details
  • Executive Twin Room, Non Smoking (with Club Lounge Access)

    4.8/5 guest room rating

    Room amenities

    • 41 sq m
    • City view
    • Sleeps 5
    More details
  • Executive Double Room, Non Smoking (with Club Lounge Access)

    4.6/5 guest room rating

    Room amenities

    • 41 sq m
    • City view
    • Sleeps 3
    More details
  • Luxury Double Room, Non Smoking

    5/5 guest room rating

    Room amenities

    • 41 sq m
    • City view
    • Sleeps 3
    More details
  • Luxury Twin Room, Non Smoking

    5/5 guest room rating

    Room amenities

    • 41 sq m
    • City view
    • Sleeps 5
    More details
  • Suite, Non Smoking, Corner (Double Room)

    4.6/5 guest room rating

    Room amenities

    • 60 sq m
    • City view
    • Sleeps 3
    More details
  • Suite, Non Smoking, Corner (Twin Room)

    Room amenities

    • 60 sq m
    • City view
    • Sleeps 5
    More details
  • Deluxe Twin Room, Smoking

    4.8/5 guest room rating

    Room amenities

    • 41 sq m
    • City view
    • Sleeps 5
    More details
  • Deluxe Double Room, Smoking

    5/5 guest room rating

    Room amenities

    • 41 sq m
    • City view
    • Sleeps 3
    More details
  • Luxury Twin Room, Smoking

    Room amenities

    • 41 sq m
    • City view
    • Sleeps 5
    More details
  • Luxury Double Room, Smoking

    Room amenities

    • 41 sq m
    • City view
    • Sleeps 2
    More details

About this area

Osaka

Located in Osaka's Kita neighbourhood, The Westin Osaka is in the city centre and near a metro station. Osaka Castle and Tsutenkaku Tower are notable landmarks, and some of the area's popular attractions include Universal Studios Japan™ and Osaka Aquarium Kaiyukan. Looking to enjoy an event or a match? See what's going on at Kyocera Dome Osaka or Osaka-jō Hall.

Popular Location

What's nearby

  • Umeda Sky Building - 4 min walk
  • Grand Front Osaka Mall - 10 min walk
  • Osaka Station City - 17 min walk
  • Osaka International Convention Center - 7 min drive
  • Orix Theater - 12 min drive

Getting around

  • Nakatsu Station (Hankyu) - 9 min walk
  • Fukushima Station - 12 min walk
  • Osaka (KIX-Kansai Intl.) - 58 min drive

Restaurants

  • Where to eat
  • AMADEUS – Garden-view restaurant.
  • KOKYU – Serves lunch and dinner.
  • HANANO – Serves lunch and dinner.
  • LOBBY LOUNGE – Serves lunch.

About this property

The Westin Osaka

Luxury Osaka hotel in Kita, walk to Umeda Sky Building
Along with 3 restaurants, this hotel has an indoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a sauna are on-site. All 303 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include fridges, minibars and LED TVs.
The Westin Osaka offers 303 forms of accommodation which are accessible via exterior corridors and feature minibars and free newspapers. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LED televisions come with digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath, slippers, bidets and complimentary toiletries.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Guests aged under 16 years old are not allowed in the swimming pool.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Self parking: JPY 2000 per night
Limited parking spaces
Parking height restrictions apply
24-hour return airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Full breakfast available for a fee daily 6:30 AM–10:30 AM: JPY 3800 for adults and JPY 1900 for children
3 restaurants and 1 coffee shop/cafe
1 bar
24-hour room service

Things to do

Fitness centre
Indoor pool
Sauna

Family friendly

Dry-cleaning service
Indoor pool
Laundry facilities
Fridge
Soundproofed rooms

Conveniences

Ballroom
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

English
Japanese

Business services

Business centre
Meeting rooms
Conference space (603 square feet)

Outdoors

Garden

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Handrails in stairwells
In-room accessibility
Well-lit path to entrance
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)
Wheelchairs available on site

More

Designated smoking areas
Fireplace in reception

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Down comforter
Linens
Pillow menu
Premium bedding

Bathroom

Bidet
Deep-soaking bathtub
Free toiletries
Hairdryer
Separate bathtub and shower
Towels

Entertainment

32-inch LED TV
Digital channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar
Fridge

More

Access via exterior corridors
Connecting rooms available
Desk
Free newspapers
In-room massage
Iron/ironing board (on request)
Phone
Slippers
Soundproofing

Policies

Check-in

Check-in between 3:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

For more details, please contact the property using the information on the booking confirmation
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to get details

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 10000.0 per day.

Payment types at the property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax may be collected at the property, effective 1 January 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: JPY 3800 for adults and JPY 1900 for children (approximately)
  • Airport shuttle fee: JPY 1600 per person (one-way)
  • Airport shuttle fee per child: JPY 800 (one-way), (up to 12 years old)
  • Self-parking fee: JPY 2000 per night (in/out privileges)
  • Rollaway bed fee: JPY 10000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Guests must contact this property in advance to reserve rollaway/extra beds. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests under age 16 are not permitted in the pool except during the summer season.
This property does not allow children age 12 and under to access the Executive lounge after 6 PM.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is required for transport to and from this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the swimming pool

Guest reviews

4.4
Excellent
5 - Excellent
690
4 - Good
418
3 - Okay
70
2 - Mediocre
25
1 - Poor
14
4.6
Cleanliness
4.5
Service and Staff
4.2
Amenities
4.4
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Access (by car) from the expressway was easy. The underground garage was brightly lit and clean. The only point of dissatisfaction was that although our reservation was for 2 adults and a child, there was no nightwear for my son. The front desk apologized, explained that they don't have children's sizes, and then brought us an additional pair of adult PJs. All of that is okay if it is explained in advance.

Stayed 1 night in Apr 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room we had faced the City/train station side & with wall to wall glass windows & arriving at nigjt, the view was spectactular. Lovely decor throughout.

Stayed 1 night in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel in Osaka.

Hotel facilities and services are excellent. One of the best hotel stay in Osaka. Shuttle bus services are on time and convenient.

Stayed 4 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service

Deluxe hotel a short walk from Osaka station (or a free shuttle bus). The decor was a bit dated and gaudy for my tastes and the 5yr old thought it looked "jazzy". The pool wasn't included in our stay and access was very expensive - we took the kids to Spa World instead which was not only cheaper but a fun kitschy side-trip! Room was as expected for a high end chain. The breakfast buffet items didn't change over our stay which became a bit monotonous.

Stayed 3 nights in Dec 2019

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 4 nights in Dec 2019