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Good Hotel, but when we go down the floor we stayed to the ground floor, every EV were all full. So many peoples were waiting and made the long line at every floor I guess. I think the hotel manager should set each EV for each, separated floor immediately. Actually, today we met the same issue in the morning.
The train stations rights in front off the hotel it very convenient. Seven eleven store just across the road, family mart and Lawson store at the back. One things they don't have is swimming pool,spa,steam rooms and a gyms. If they got all this they deserve a 5 star ratings.
Overall we had a good stay at this APA. After being in Japan for over a week, we were used to hotel rooms being generally small, but our room here was much smaller than other rooms we stayed in at other hotels. It was definitely doable for two people, but just not as enjoyable as our other experiences. The location was close to two major subway lines which made it easy to get around Osaka. No issues with cleanliness, everything was acceptable. This was a solid budget option.
The room had all the amenities, clean, comfortable bed and ac. Check in was easy and fast. Check out was just dropping your room key in a box. I have stayed at two APA hotels and both have been great.
Pros: Large breakfast selection. Unlimited TV access. Very friendly staff. Additional amenities (hot spa). Many room items provided and refreshed.
Cons: Need breakfast not included in booking. Noisy neighbors (either because of tourists or loud doors) at night.
Small room, bathtub had a small area of dirtiness but the staff cleaned it up the next cleaning day. Very conveniently located bear higobashi station. Staff was friendly and spoke English. They gave us two free Japanese beers on checkin and they had fast checkout options where you just drop your key. I love that you can pay extra for late checkout times. The staff who was cleaning on our floor can be chatty sometimes but it didn't disturb my sleep.
Rooms are a bit small for long stays. Breakfast buffet is terrible compared to options nearby. Vending is extremly limited (beverages & ice cream).
Liked washer & dryer in house.
Super covenient to Osaka subway.
FamilyMart, 7/11, Lawsons all within 5 min. walking distance
APA has always been my default hotels each time I visit Japan. This hotel seems smaller than the previous one that I stayed, but my morning view made it worthwhile.
Rhys
Stayed 4 nights in Dec 2023
Response from Receptionist Anpo on 23 Dec 2023
Thank you very much for using APA Hotel Osaka Higobashi-mae.We would like to thank you again for your high evaluation.We will continue to strive to create hotels that satisfy our customers.All of our staff members look forward to your next visit.
Thank you very much for staying in APA Hotel Osaka Higobashi Ekimae.We apologize for any inconvenience caused regarding the cleaning.We will use your valuable opinions as a reference in creating a hotel that will further satisfy our guests.All of our staff members look forward to your next visit.
Thank you very much for staying in APA Hotel Osaka Higobashi Ekimae.We are very honored to receive your compliments regarding the price and the customer service.We will try our best to make you more satisfied next time.All of our staff members look forward to your next visit.
The first night, found hair on my toilet seat. Shower curtain has a black stain on it and should be replaced.My room was steaming and when I asked front desk if it can ne lowered I was told it is an old building and that I should instead open the window. With the window open then its the noise that I had to deal with.
MARIA DANA
Stayed 2 nights in Nov 2023
Response from Receptionist Anpo on 19 Dec 2023
Thank you very much for using APA Hotel Osaka Higobashi-mae.Regarding the shower curtain, we apologize for not cleaning it properly.We will thoroughly clean the areas you have pointed out.We will continue to work hard to further satisfy our customers.
6/10 Okay
Michael
Business traveller
18 Nov 2023
Liked: Staff & service, amenities
Great location, great amenities. My bathroom was filthy. Tons of black hair on the bathroom floor, in the bathtub. I think the problem is foreign staff clearners do not have the same level of attention to cleanliness and detail as Japanese. A supervisor should check the cleanliness of the room after it is cleaned. I never complain put all the black hair everywhere was really gross.
Michael
Stayed 1 night in Nov 2023
Response from Receptionist Anpo on 19 Dec 2023
Thank you very much for using APA Hotel Osaka Higobashi-mae.Regarding the bathroom, we apologize for not cleaning it properly.We will thoroughly clean the areas you have pointed out.We will continue to work hard to further satisfy our customers.
A winner. For a first timer in Osaka not knowing where to book a hotel this one turned out to hit jackpot. You have the metro entrance right outside your hotel. Connection to everything, easy access, the are around has restaurants and convenience stores and the hotel itself is super well organized, clean, it surprises me that it even has a laundromat and spa on site. It surely made my adaptation to Japan stress free
Jose
Stayed 5 nights in Nov 2023
Response from Receptionist Anpo on 19 Dec 2023
Thank you very much for using APA Hotel Osaka Higobashi Ekimae.As you have said, our hotel is directly connected to Osaka Metro Higobashi Station from Exit 3, and our location has been well received.We will continue to strive to create hotels that satisfy our customers.We look forward to seeing you again.
It was very clean. The staff were really nice and really helpful
Bryce
Stayed 8 nights in Oct 2023
Response from receptionist Anpo on 10 Dec 2023
Thank you very much for staying in APA Hotel Osaka Higobashi Ekimae.We would like to thank you again for your high evaluation.All of our staff will continue to strive to create an even better hotel.Please use our hotel again next time.
The hotel is great! However getting to Osaka station on the local subway line is tricky. If you’re trying to make a Shinkansen on time you might want to stay closer to Osaka station proper.
Ryan
Stayed 1 night in Oct 2023
Response from receptionist Anpo on 10 Dec 2023
Thank you very much for staying in APA Hotel Osaka Higobashi Ekimae.We would like to thank you again for your high evaluation.All of our staff will continue to strive to create an even better hotel.Please use our hotel again next time.
Thank you very much for staying in APA Hotel Osaka Higobashi Ekimae.We would like to thank you again for your high evaluation.All of our staff will continue to strive to create an even better hotel.All of our staff members look forward to your next visit.
Thank you very much for using APA Hotel Osaka Higobashi Ekimae.Thank you for taking your valuable time to post.We will continue to strive to create hotels that satisfy our customers.We look forward to the day when we can meet with our customers again.
8/10 Good
Thomas
18 Oct 2023
Liked: Staff & service
That the shower curtain was mouldy
Thomas
Stayed 6 nights in Oct 2023
Response from receptionist Anpo on 10 Dec 2023
Thank you very much for using APA Hotel Osaka Higobashi-mae.Regarding the shower curtain, we apologize for not cleaning it properly.We will thoroughly clean the areas you have pointed out.We will continue to work hard to further satisfy our customers.
The staff house keeping often for got my bath Yuka’s when cleaning my room.
Brad
Stayed 7 nights in Oct 2023
Response from receptionist Anpo on 10 Dec 2023
Thank you very much for using APA Hotel Osaka Higobashi Ekimae.Thank you for taking your valuable time to post.We will continue to strive to create hotels that satisfy our customers.We look forward to the day when we can meet with our customers again.
The hotel was very convenient with the metro station right outside the door and only a few stops to the Shinshabashi and Namba areas.
Sharlene
Stayed 3 nights in Oct 2023
Response from receptionist Anpo on 10 Dec 2023
Thank you very much for using APA Hotel Osaka Higobashi Ekimae.As our customers have said, our hotel is directly connected to Osaka Metro Higobashi Station from Exit 3, and our location has been well received.We look forward to seeing you again.
Entrance to the metro is only steps from the entrance and only a few stops to the main attractions.
Sharlene
Stayed 1 night in Oct 2023
Response from receptionist Anpo on 10 Dec 2023
Thank you very much for using APA Hotel Osaka Higobashi Ekimae.As our customers have said, our hotel is directly connected to Osaka Metro Higobashi Station from Exit 3, and our location has been well received.We look forward to seeing you again.
4/10 Poor
Allure
Travelled with partner
26 Sept 2023
Liked: Staff & service
Disliked: Amenities
The room was extremely small. No space at all to fit m our luggage, not even under the bed because the space was too tight. We had to leave everything in the walkway and every day we had to jump over our luggage. The walls were covered in marks and scratches. First night there was a big spider on the wall. Laundry machine doesn't wash clothes properly either. All my clothes still smelled like heavy cigarettes from the night before when we went clubbing.
Allure
Stayed 3 nights in Sep 2023
8/10 Good
JORGE
Travelled with partner
20 Sept 2023
Liked: Cleanliness, staff & service, amenities
Spa amazing.
Our shower cover had black mold
I love apá hotel any way
Small rooms but is ok
Thank you very much for staying in APA Hotel Osaka Higobashi Ekimae.We sincerely apologize for not being able to meet your expectations during your stay.We will try our best to make you more satisfied next time.All of our staff members look forward to your next visit.