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Reviews of Hilton Vacation Club Grand Beach Orlando

3 out of 5
Hilton Vacation Club Grand Beach Orlando
Orlando, FL

Reviews

9.4

Exceptional

Rating 10 - Excellent. 848 out of 1111 reviews" "
Rating 8 - Good. 172 out of 1111 reviews" "
Rating 6 - Okay. 51 out of 1111 reviews" "
Rating 4 - Poor. 21 out of 1111 reviews" "
Rating 2 - Terrible. 19 out of 1111 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful vacation spot. Lots of activities to make memories and beautiful scenery to relax. Will definitely be coming back for another stay!
Stayed 3 nights in Apr 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Julio, Riverview

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Amanda

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the amenities, great for families. There was lots of activities to do.
Stayed 3 nights in Apr 2024

10/10 Excellent

Maha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to Disney and free parking
Stayed 4 nights in Apr 2024
Response from AJ on 28 Apr 2024
We appreciate the great feedback, thank you!

4/10 Poor

Jason

Liked: Cleanliness, amenities
No hot water. Took forever to get barely luke warm water for a shower. Woken up at 12:30 AM by a group of kids running and yelling through the hall. Woken up at 4:30 by the people in the villa upstairs and their luggage wheels going across the tile floors, back and forth for ten minutes.
Stayed 1 night in Apr 2024
Response from J.Garcia on 28 Apr 2024
We appreciate your feedback. Management will be informed of your concerns.

10/10 Excellent

Robin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Well maintained, staff super friendly, room was clean and went above my expexctations.would definatley use Grand Beach again if traveling to the area.
Stayed 3 nights in Apr 2024
Response from J.Garcia on 21 Apr 2024
Thank you very much for your comments. We hope to see you again soon!

10/10 Excellent

phyllis

Liked: Cleanliness, amenities, property conditions & facilities
Very nice property made even better by very reasonable rates. Close to everything.
Stayed 4 nights in Apr 2024
Response from J.Garcia on 21 Apr 2024
Thank you very much for your comments! We hope to see you again soon !

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I’ve been staying here for over 20 years. This resort is a fantastic family treasure.
Stayed 1 night in Apr 2024
Response from J.Garcia on 21 Apr 2024
Thank you very much for your comments. We hope to see you again soon !

10/10 Excellent

Raul

Liked: Cleanliness, property conditions & facilities
The resort is amazing, clean, the staff is super friendly and very professional, close to Disney , you can’t ask for more
Stayed 4 nights in Apr 2024
Response from AJ on 19 Apr 2024
We appreciate your great feedback, Thank you!

10/10 Excellent

Randall

Business traveller
Could not be more satisfied!!
Stayed 2 nights in Apr 2024
Response from AJ on 19 Apr 2024
We appreciate your great feedback, Thank you!

10/10 Excellent

Frantz

Liked: Cleanliness, property conditions & facilities
Amazing spot & amazing staff
Stayed 3 nights in Apr 2024
Response from AJ on 19 Apr 2024
We appreciate your great feedback, Thank you!

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely love this resort.
Stayed 13 nights in Mar 2024
Response from AJ on 19 Apr 2024
We appreciate your great feedback, Thank you!

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious, clean,
Stayed 2 nights in Apr 2024
Response from AJ on 19 Apr 2024
Thank you for your great feedback!

10/10 Excellent

pamal

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from AJ on 15 Apr 2024
We appreciate your great rating, thank you!

4/10 Poor

Oscar

Travelled with family
Disliked: Property conditions & facilities
construcción noise, housekeeper early morning loud noise
Stayed 5 nights in Apr 2024
Response from AJ on 14 Apr 2024
We apologize for your stay not meeting your expectations. We will make sure to address your concerns. Thank you for your feedback.

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice lakeside setting. Good selection of free amenities. Rooms very spacious, but looking a little tired. Would stay here again.
Stayed 2 nights in Apr 2024
Response from AJ on 13 Apr 2024
Thank you Brian. We thank you for your great feedback. Look forward to your next visit.

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved the amenities. Property offers a lot of ways to enjoy time outside. Easy to get to. Friendly staff. Straight forward check in/ out. Great layout for 2 bedroom suite. Nice view.
Stayed 4 nights in Apr 2024
Response from AJ on 13 Apr 2024
Thank you Anne. We are glad you enjoyed you time with us. Thank you for the great feedback!

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Overall everything was nice. We had an instance where someone had got our room door open at like 2am, we had the lock on the top which stopped them. Took it to the property’s attention but was never informed as told about what they found out. Other wise, nice property.
Stayed 5 nights in Apr 2024
Response from J.Garcia on 11 Apr 2024
We thank you for your feedback. We hope to see you again soon !

6/10 Okay

Melinda, Kenosha

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from J.Garcia on 11 Apr 2024
We thank you for your feedback. We hope to see you again soon !

10/10 Excellent

Bridget

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I could not have been more impressed! Two bedroom, 2 baths, laundry, porch, kitchen… Beautiful resort with pools, tennis, basketball, more and lovely landscaping!
Stayed 3 nights in Apr 2024
Response from J.Garcia on 7 Apr 2024
Thank you very much for your feedback. We hope to see you again soon !

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everyone so friendly - had issues dealt with by the lovely Madison on front desk and the general manager - thanks for making this stay so good.
Stayed 8 nights in Mar 2024
Response from J.Garcia on 7 Apr 2024
Thank you very much for your feedback. We hope to see you again soon !

10/10 Excellent

PAMELA

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We really liked the property and will be back. the property is in such a good location to all the things we want to do. thank you for all you did !!
Stayed 3 nights in Mar 2024
Response from J.Garcia on 6 Apr 2024
Thank you for your feedback. We hope to see you again soon !

10/10 Excellent

madison

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great affordable property!! Beautiful little getaway!
Stayed 2 nights in Apr 2024
Response from J.Garcia on 6 Apr 2024
Thank you very much for your feedback. We hope to see you again soon !

8/10 Good

DENISE

Stayed 2 nights in Mar 2024
Response from AJ on 19 Apr 2024
We appreciate your feedback, Thank you!

10/10 Excellent

Marsha

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
the property offers many forms of activities and is close to a lot of the major attractions.
Stayed 2 nights in Mar 2024
Response from J.Garcia on 28 Mar 2024
Thank you for your feedback. We hope to see you again soon !

6/10 Okay

Laurene

Liked: Cleanliness, amenities, property conditions & facilities
So we loved the property itself, nice lake scenery and activities, staff very friendly n helpful. Cons: no restaurant / bar on property, beds very uncomfortable .
Stayed 1 night in Mar 2024
Response from Chris M. on 27 Mar 2024
We thank you for staying at Grand Beach Resort. Although we do not advertise restaurants or bar for our property, we are currently renovating our property to hopefully include more options for the future. We hope to see you again at Grand Beach Resort.

4/10 Poor

Marsha

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from J.Garcia on 25 Mar 2024
We appreciate your feedback. Was there anything we could have done to make your stay better?

6/10 Okay

Jayne

Travelled with group
Limited balcony views due to type of room. My view was parked cars.
Stayed 6 nights in Mar 2024
Response from J.Garcia on 22 Mar 2024
We thank you for your feedback. We hope to see you again soon !

8/10 Good

Diana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The pool area. Would have liked a nicer room. Very small with no balcony.
Stayed 2 nights in Mar 2024
Response from AJ on 22 Mar 2024
We appreciate your feedback and will share it with our team. Thank you!

10/10 Excellent

Miriam

Stayed 3 nights in Mar 2024
Response from J.Garcia on 11 Apr 2024
We thank you for your feedback. We hope to see you again soon !

8/10 Good

Krista

Stayed 2 nights in Mar 2024
Response from J.Garcia on 11 Apr 2024
We thank you for your feedback. We hope to see you again soon !

10/10 Excellent

Lakenda

Stayed 3 nights in Mar 2024
Response from J.Garcia on 11 Apr 2024
We thank you for your feedback. We hope to see you again soon !

10/10 Excellent

Michele

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from J.Garcia on 22 Mar 2024
We thank you for your feedback. We hope to see you again soon !

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A wonderful resort!
Stayed 5 nights in Mar 2024

10/10 Excellent

Nancy

Stayed 7 nights in Mar 2024
Response from J.Garcia on 6 Apr 2024
Thank you for your review score. We hope to see you again soon !

10/10 Excellent

Megan

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from J.Garcia on 17 Mar 2024
Thank you for your feedback. We hope to see you again soon!

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable beds. Lots of space, comfortable heated pool. Nice to have pickleball, mini golf other activities on site. Close to Disney and airport.
Stayed 2 nights in Mar 2024
Response from J.Garcia on 17 Mar 2024
Thank you for your feedback. We hope to see you again soon!

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful grounds, lots to do at the resort. Travelled there as a family of four. Kids especially loved the pool, mini golf, tennis courts. Grounds are well maintained. Staff are courteous and respond quickly to inquiries. Suite was spacious and comfortable. It was a perfect place for us to visit Disney and other surrounding parks. We are already looking forward to our next trip!
Stayed 7 nights in Mar 2024
Response from J.Garcia on 17 Mar 2024
Thank you for your feedback. We hope to see you again soon!

10/10 Excellent

debbie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was lovely and all needs were provided. Other than overcast weather which is totally out of your control the stay was great and would highly recommend people to stay there. Will definitely be back.
Stayed 7 nights in Feb 2024
Response from J.Garcia on 17 Mar 2024
Thank you for your feedback. We hope to see you again soon!

10/10 Excellent

William

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great property with lots of amenities and the lakeside location was awesome
Stayed 2 nights in Mar 2024
Response from J.Garcia on 17 Mar 2024
Thank you for your feedback. We hope to see you again soon!

10/10 Excellent

Tori

Liked: Cleanliness, amenities, property conditions & facilities
We had an issue accessing a pool side door. We went out and couldn’t get back into the property. We notified the front desk and the issue was rectified within minutes. Excellent customer service. This property is clean and well maintained.
Stayed 2 nights in Mar 2024
Response from J.Garcia on 11 Mar 2024
Thank you for your feedback. We hope to see you again soon !

10/10 Excellent

Julie Ann

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Chris M. on 11 Mar 2024
We thank you for the feedback! Thank you for staying at Grand Beach Resort, we hope to see you again!

10/10 Excellent

Claire

Liked: Cleanliness, property conditions & facilities
The building was a little dated but that's honestly the only "negative" i had about this place. Everything was was amazing. Very clean. And the staff was very nice
Stayed 4 nights in Feb 2024
Response from J.Garcia on 8 Mar 2024
Thank you for your comments. We hope to see you again soon !

10/10 Excellent

Earl

Stayed 1 night in Feb 2024
Response from AJ on 25 Mar 2024
Thank you for the great rating!

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is well kept with beautiful grounds. The rooms are immaculate, well equipped and comfortable. We loved the balcony and looking out onto water complete with ducks.
Stayed 7 nights in Feb 2024
Response from J.Garcia on 8 Mar 2024
Thank you for your comments. We hope to see you again soon !

10/10 Excellent

Raphael

Liked: Cleanliness, property conditions & facilities
Great place
Stayed 5 nights in Feb 2024
Response from J.Garcia on 4 Mar 2024
Thank you for your review score. We hope to see you again soon !

10/10 Excellent

Rony

Stayed 2 nights in Jan 2024
Response from J.Garcia on 4 Mar 2024
Thank you for your review score. We hope to see you again soon !

10/10 Excellent

tommy

Travelled with family
Liked: Cleanliness, amenities
3 bedroom was nice along with the foliage and pools. Traffic noise was a problem
Stayed 4 nights in Feb 2024
Response from AJ on 2 Mar 2024
Thank you for your feedback, we look forward to seeing you again soon!

10/10 Excellent

Jacie

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We loved the property, the room was perfect for our family of 4. Plenty of room, comfortable beds, everything we needed. The staff was extremely friendly and helpful. We will definitely be back!
Stayed 5 nights in Feb 2024
Response from AJ on 2 Mar 2024
Thank you for your feedback, we look forward to seeing you again soon!