Hotels near Old Town Gallery

"Every time we flushed the toilet, an awful septic smell came up in our room… Also the air conditioner did not work…"

"This hotel was amazing. Staff all were very friendly and helpful. The hotel was very clean. They really do treat you like family always with a great attitude. Ismael at the restaurant Panchos was awesome we would always ask for him be the just made us feel comfortable. I do recommend this hotel."

"I hate to leave bad reviews but I’ve given the hotel multiple chances to make right. Our stay started our great but ended in a near death experience. Our tower caught fire and no alarms went off, thank god for my husbands quick thinking and calmness we evacuated after a super bad electrical fire.sadly the hotel had zero safety precautions in place and if it wasn’t for our own quick thinking we could have died. The hotel offered to comp a couple room charges and send us a couple free nights. Yet management Never followed through or replied to my emails. Never got a free nights or even contacted to see if we were ok afternoon the smoke inhalation.Over all a very scary disappointing experience from a higher end hotel. "

"This property was perfect condition with prior ownership. Now that Hilton owns it you can tell that it's deteriorating and the quality overall has gone down including service. "

"All the staff were great! Only staff issue was with pool bartender, Leonardo, who needs some customer service training. Rooms were clean, restaurant was fabulous, very peaceful by the pool. Flowers and plants are gorgeous (great gardeners). There was an issue with the bill checking out (charged twice), which they rectified. Unfortunately, they have put a second charge through without any explanation or communication. This is very disappointing."

"Several of us got food poisoned Elevator was not working rooms smell modly and when I cook pain they just spray the room with air freshmen. No much activities around the pool"

"I was VERY impressed with this property. The exterior is modern & attractive. The lobby and common areas are very clean and well decorated. My room was spacious, newly decorated, and very well furnished. The kitchen & bath were well accessorized with all necessary appliances and supplies. The room even had a fun dutch-door for nice airflow. The hotel also had 3 nice e-bikes and helmets available for free to guests for touring the area."

"Close to downtown, restaurants! The hotel is beautiful and very clean. Love it!"

"Friendly staff, comfy beds and excellent quality sheets. Good location! "