Indoor pool, seasonal outdoor pool, pool cabanas (surcharge)
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Reviews of Halekulani Okinawa

5 out of 5
Halekulani Okinawa
1967-1 Nakama, Onna, Okinawa Prefecture

Reviews

9.8

Exceptional

Rating 10 - Excellent. 1344 out of 1556 reviews" "
Rating 8 - Good. 157 out of 1556 reviews" "
Rating 6 - Okay. 30 out of 1556 reviews" "
Rating 4 - Poor. 11 out of 1556 reviews" "
Rating 2 - Terrible. 14 out of 1556 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mathew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful attentive staff. Felt very welcomed. The values are conservative around tattoos, however, we were provided swimwear that would cover tattooed areas.
Stayed 3 nights in Apr 2024

10/10 Excellent

Daphne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast options. Friendly staff.
Stayed 3 nights in Apr 2024

10/10 Excellent

Kurt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay and will return again.
Stayed 1 night in Apr 2024

6/10 Okay

Raphael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and beverage staff were exceptional, both on site restaurants were world class. On the hotel side, this place really caters to families. While we enjoyed our stay overall, the high cost pushed our expectations. We were on our honeymoon yet surrounded by screaming children and families everywhere. The quiet pool sits directly in front of the kids pool which certainly doesn’t make it quiet. Our room was sandwiched between families with small children despite the hotel knowing we were wanting to relax in a more private setting (which they have on the other side of the hotel). Overall we would recommend staying at a different hotel if you are traveling without children and going to the restaurants instead.
Stayed 2 nights in Apr 2024

10/10 Excellent

KENNY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean, spacious, great views of the beach. High standard, good quality service.
Stayed 5 nights in Mar 2024

10/10 Excellent

Pui Yu

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything is so perfect, just that the pool closes quite early at 6pm, including the indoor one. Appreciate if can keep at least one pool open at night.
Stayed 3 nights in Mar 2024

10/10 Excellent

Ted

Stayed 3 nights in Jan 2024

10/10 Excellent

Kurumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel
Perfect hotel!! Amazing service, we enjoyed staying this hotel.
Stayed 2 nights in Jan 2024

10/10 Excellent

Sandy, Los Altos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Attentive staffs. Super clean room and great amenities. Love the onsen. Place is a bit noisy with kids during the holiday. The two restaurants Aomi and Shiroux were excellent, the dining experience was above and beyond! Could expand the wine selections.
Stayed 3 nights in Dec 2023

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Hotel , the building in beautifully designed especially the view from the bar. But the best part of this hotel are the staff , they provided my family and I the most wonderful hospitality if any hotel we have stayed in . Brilliant Hotel - !!!
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Enjoyed a lot. Breakfast menu should be changed regularly.
Stayed 3 nights in Dec 2023

10/10 Excellent

Douglas, Bellevue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply amazing. The hotel and property, staff, location...everything, it was all fantastic. I highly recommend the Halekulani Okinawa if you want to stay in one of the best hotels on the planet. The staff is super friendly, attentive, and helpful.
Stayed 2 nights in Nov 2023

10/10 Excellent

Barb

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely, very large. Beautiful views. Two service calls per day, very clean. ALL staff were excellent, friendly, courteous, professional. Restaurants were amazing
Stayed 4 nights in Nov 2023

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here has honestly been such a magical experience. The rooms, facilities and restaurants are exceptional. The staff are beyond amazing. However, I would like to pay a special mention to Steven from AOMI restaurant who went above and beyond to accomodate us and make our dining experience so special. His customer service and knowledge on local cuisine exceeded all expectations. My partner and I cannot wait to return again.
Stayed 3 nights in Oct 2023

10/10 Excellent

Traolach

Stayed 1 night in Oct 2023

8/10 Good

Azadeh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, service and spa. For the full five-star treatment pick the Sunset Wing. The Beach Front wing has more of a four star hotel feel. Overall, a good stay.
Stayed 4 nights in Oct 2023

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Hotel. The service was amazing and we also enjoyed there fantastic restaurants for breakfast, lunch and dinner.
Stayed 4 nights in Oct 2023

8/10 Good

Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A five star resort with beautiful decor located directly on the beach. There is little else around so be prepared to eat most of your meals at the hotel - which is pricey. Some staff speak English but most do not. Good for a short stay for couples or couples with a young child.
Stayed 4 nights in Oct 2023

10/10 Excellent

Susana

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This was one of the best properties I have ever had the pleasure of staying at. The service was impeccable, truly a first class experience. Thank you Halekulani Okinawa!
Stayed 2 nights in Sep 2023

10/10 Excellent

Luke

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, amazing service, excellent if travelling with small children
Stayed 3 nights in Aug 2023

10/10 Excellent

Sherman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service. amazing property
Stayed 2 nights in Jul 2023

10/10 Excellent

PJ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would love to return to Halekulani
If you come to Okinawa I would recommend staying at the Halekulani. The rooms were beautiful, new and spotlessly clean (I have a thing about bathrooms having to be perfect and this exceeded my expectations). The service and food options were great, although we did have to book ahead in advance. The outdoor pool and the activities on the beach were fabulous. Our kids made friends and went to kids club and loved it. We stayed 4 nights and we never had a dull moment. If I ever return to Okinawa, this is where I’ll stay again. Bit pricey but worth every penny. And surprisingly for Okinawa there were no signs of mosquitos around the pool, outdoor restaurants or the room balcony. Which is a great plus, as I am usually an all you can eat buffet for them.
Stayed 4 nights in Jul 2023

10/10 Excellent

Chi Hang

Stayed 3 nights in Jul 2023

10/10 Excellent

Hailey

Stayed 2 nights in Jul 2023

10/10 Excellent

George

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The stay was wonderful. Thank you.
Stayed 4 nights in Jun 2023

8/10 Good

Takeru

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Jin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Shoko

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

ANGUS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and location. Amazing buffet breakfast.

10/10 Excellent

Glen Masato

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Rooms are lovely. Full ocean view is definitely worth it. All parts of the resort are nice, but the Sunset Wing and Villas are the best (but most pricey). Breakfasts are nice. But food in the resort is very expensive.

10/10 Excellent

Fema

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel we're amazing, food are flavorful and tasty. Staffs are nice..but we will be more happy if the hotel have a costomer shuttle bus, w/ free service to guide and show around the nearby places.
Stayed 3 nights in Aug 2022

10/10 Excellent

Hiroki

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Easy to access to beach, tennis coat, convenience store , Okinawa Izakaya, etc.
Stayed 3 nights in Jul 2022

10/10 Excellent

Miho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Bunyanuch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute perfection and each stay is enjoyable.
This resort is one of the most beautiful and peaceful resorts that I have visited. The customer service is superb and the staff members are friendly, professional, and very polite. The Halekulani Villa is an enormous villa that can accommodate four people. The bedrooms are on opposite sides of the villa so there is plenty of privacy. The welcome fruit platter was a wonderful surprise and we enjoyed that along with an assortment of chocolates. I am most impressed with the thoughtful touches that housekeeping provides. They seem to know what you need before you even think about it! We had enjoyed the pool earlier and came back to the room to find a white towel folded neatly and sitting under our slippers by the door. They also organized my cosmetics that I left sitting on the counter and placed them on a placemat for safe keeping. I always notice the little considerations!
Stayed 1 night in May 2022

10/10 Excellent

Yumiko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ハワイを感じれる最高のホテル
Stayed 1 night in May 2022

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of Halekulani Okinawa is outstanding and views from the hotel are gorgeous. It's not common in Japan to get such uninterrupted views of the ocean. The hotel itself is gorgeous and really a slice of Hawaii dropped into Okinawa. Our room was excellent, with great finishes and facilities, plus a gorgeous ocean view. Dining at the hotel is good though not cheap. The only thing missing is a simple coffee shop or store to buy simple snacks to avoid having to eat in the expensive hotel restaurants all the time.
Stayed 4 nights in Apr 2022

10/10 Excellent

Christopher

Stayed 5 nights in Apr 2022

10/10 Excellent

Kuntal, Ichikawa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to unwind!
Stayed 3 nights in Mar 2022

4/10 Poor

Nicola

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining options were very disappointing, it seems like the hotel doesn`t have the capacity or put guests first for seating availability. Food was mediocre. Would expect more from a hotel of this level.
Stayed 2 nights in Mar 2022

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property and rooms with great service. Restaurants are very, very overpriced.
Stayed 3 nights in Mar 2022

10/10 Excellent

Lm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

10/10 Excellent

sarah jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Stayed 1 night in Feb 2022

10/10 Excellent

ANAND AJIT

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel, luxurious room, great view, amazing breakfast and a very special thanks to Arai-san for greeting us upon arrival.
Stayed 1 night in Dec 2021

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it! Beautiful Resort!
Stayed 1 night in Dec 2021

10/10 Excellent

Hiroki

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 2 nights in Dec 2021

10/10 Excellent

YANTARA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect getaway.
Second visit. The food was amazing. The accommodation beautiful. Pools are all gorgeous.
Stayed 6 nights in Oct 2021

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They helped with the proposal to my Fiancé. Wonderful work. We’ll be back
Stayed 1 night in Oct 2021