The property was very new and well maintained. Check in was fast and straight forward, minus the fact that there was a bit of trouble communicating with the staff as they don't speak much English. I stayed in one of the private rooms with my family. Not sure if it's a common thing with capsule hotels, but you have to remove your shoes as soon as you get in the building and lock them at the lockers. There was plenty of room in the bathroom but there was only one type of soap provided, which is a 3 in 1 - shampoo, conditioner and body wash.