Hotel Dekat Ogo

"Helpful and friendly staff, beautiful setting with a creek right behind the unit. Kitchen was simple and offered appliances we weren't expecting. Laundry facilities on site was a nice bonus. Only down side was the bed, which was quite firm. One of us loved it, the other not. I used the WiFi for a zoom meeting and it was good enough for the task, thankfully. "

"Good"

"Good location, clean. Staff is willing to always assist. "

"This was a wonderful accommodation. My husband and I stayed here 3 nights. The views were incredible. Sadly it rained a lot so we didn’t get to enjoy the beautiful grounds. Star the manager could not be any nicer. Anything we wanted she was there to get it for us. Our rooms were cleaned daily and amazing snack drawer was filled. Refrigerator was filled with drinks and replenished daily. Breakfast was made to order and was delicious. Much better than standard continental breakfasts normally...

"Pleasant stay"

"Best spot on Lake Rotorua. What a view. With 5 star service. "

"We loved this place! Staff was wonderful, rooms were clean and homey. The location was right next to the lake and couldn’t have been more lovely. It was so private it felt like we were a million miles from anyone else. The only complaint was that the bed was too firm for us. "

"Great staff. Lovely warm pool. "

"Quiet and convenient with prompt response to requests."

"It was cozy. Not fancy but just right for us. It is in a great location to use as a base for the whole area. We appreciate the laundry and having our own kitchen. The hot pools and cold pool were an attraction and out the back there is a path to a beach on the lake. Good value for the money. "

"Good "

"The room was awful! Had over 500 ants, dirty, wet with rain water coming in to the room. We complained to you and the owner. He agreed to move us but charged us more than twice the rate for the room. It was very unhealthy to stay there. I would like to make an official complaint with you all as it was a shed changed to a room and just not a bedroom. No tables, closet or anything. Absolutely awful!! Disappointed that you could not do anything to help us and we were forced to stay there for one...

"The place wasnt refreshed for our stay. Dust inside all the cups and on the tables etc. A dead roch sitting in the container that held the tea n sugar. Need to supply 2 more towels as there was 2 people staying 2 nights and we only had 2 towels. Lawns were unkept. Theres a tin shed ryt out where the bed is. It was scratching n banging up on the wall and keeps you from falling into deep sleep. The blue pillow cases had dribble stains on the fabric. If these details where more tended to it would...

"I did not like there was no actual kitchen or dining space. Did not stay for the full length paid for id like some sort of reimbursement. This wasa"

"Very unhappy about arriving the house to find it hadn't been serviced rotten food in the oven so we didn't dear use the oven the entire stay Had to clean all the plates and cups cutlery. The house had a musty smell that no matter how much you sprayed air freshener. Also was unaware that they had 2 other accommodation on the property which meant we had to share property with strangers . Only good thing about this house was the bathroom shower. Definitely wouldn't recommend it to anyone. Feel I...