Hotel Rooms with Balcony in Oakland

"Favourite hotel for friendliness. Location, ocean view, park next door heated pool hot tub and comfy beds"

"Breakfast spread was good"

"The building seemed to need a little upgrade. The room was basic. A step above a motel. The drawers would not stay closed after putting clothes in them and I had to remind the staff that it would be three people staying in the room and I needed towels for on more than one occasion. Also, breakfast was not refilled after nine and almost empty and put away at 9:30am "

"Hotel itself is great. We stay here often when we are in Berkeley. However staff are not trained for 5* hotel. Front desk is polite the most. There is no 5* wording and mannerism. Wait staff is indifferent and tired most of the evenings we dined there. A man who served at breakfast in a cafe was consistently dismissive and gloomy. Considering high end prices we expected a bit more enthusiasm and friendliness typical for such properties. That attitude takes away from the experience. "

"Parking fees were unexpected."

"Good"

"Yes"

"Only 1 working elevator during my stay, no tissues, hand soap or water cups available in the room. Parking was gated, but access to the gated area required a call to the front desk, which was not explained upon check in. "

"Staff was very nice and accommodating. Facility is nice and clean. Nice gym. AC system can get a bit improvement 😊 but I would go back there for another stay."