Hotel Pantai di Nusajaya

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"This hotel change its name from Euro Rich Hotel to Artz Hotel without notify us. Its hard for me to search the hotel since I dont know the name had changed one month before. Please inform your customer that have booked rooms from you if there is anything change so that it will be more convenient for us."

"We checked-in in the evening around 8pm. Was appalled to see big group of people in the house having 1st Birthday Party celebration and was informed by host that the party will end at 12.30 am. Thereafter was brought to another room which was not what we have booked. Host gave crxp reason saying that it was to reduce noise level! The actual room we booked was just opposite ours (4 steps away) and later we found out that it was because the room was given to others. Very dishonest! We couldnt rest...