Panamerican Highway, in front of Ruben Cantu Airport, Nuevo Santiago, Veraguas
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Likes: Convienent, well lit at night, only 2 stores tall, pool, bar área. Don't like: Loud noise sounding like planes lying by.. Other than that, the stay was great for one night. I will definitely return.
The only issue I had was a step I didn’t see going in the second building and I fell. It was the same color and I didn’t see it. So just watch your step
Delicia
Stayed 1 night in Apr 2024
6/10 Okay
Amanda, Whitby
Travelled with family and small children
25 Mar 2024
The rooms were very small and dated. Definitely a tight fit for a family of four. The pool is open till 10, but there are no lights so we had to swim in the dark. Breakfast buffet was mediocre.
Amanda
Stayed 1 night in Mar 2024
Response from Ritela Barria on 27 Mar 2024
Dear Guest,Thank you for sharing your honest feedback. First and foremost, my sincere apologies that we did not meet your expectations during your stay, as well as for the concerns you noted. I'm sorry for any inconvenience this may have caused and appreciate you bringing these matters to my attention so that I can identify areas for immediate improvement.I have shared your review with our executive team and we are currently working with the various departments to ensure these concerns are not repeated. On behalf of the entire team, I do hope we have the pleasure of regaining your trust and welcoming you back to the Hotel in the further.Thank you again for the valuable feedback.
The setting was lovely. The staff helpful and friendly. Exceeded all expectations.
Kathleen
Stayed 1 night in Feb 2024
Response from Ritela Barria on 27 Mar 2024
Dear Guest,Thank you for your comments. We always appreciate when our guests take the time to share their concerns with us so we can continue to improve our service.We look forward to seeing you soon. Thank you for caringBest Regards,
Dear Guest,Thank you for your comments. We always appreciate when our guests take the time to share their concerns with us so we can continue to improve our service.We look forward to seeing you soon. Thank you for caringBest Regards,
Right on the highway but no highway noise. Nice pool! Breakfast included! Perfect stop to rest midway from Panama city Panamá, and Boquete Panama
CeCe
Stayed 1 night in Feb 2024
Response from Ritela Barria on 29 Feb 2024
Dear Guest,Thank you for your comments. We always appreciate when our guests take the time to share their concerns with us so we can continue to improve our service.We look forward to seeing you soon. Thank you for caringBest Regards,
Estimado Huésped,Gracias por elegir el Mykonos Hotel & Convention Center en su reciente visita a Santiago. Nos complace que haya disfrutado de nuestras instalaciones. Su opinión y retroalimentación es importante para nosotros para mejorar nuestras instalaciones y el servicio que brindamos a nuestros huéspedesCompartiremos sus comentarios con todo nuestro equipo para motivarlos a continuar brindado un servicio enfocado en la atención y el servicio personalizado.Lo esperamos pronto y será un placer servirle
Estimado Huésped,Gracias por elegir el Mykonos Hotel & Convention Center en su reciente visita a Santiago. Nos complace que haya disfrutado de nuestras instalaciones. Su opinión y retroalimentación es importante para nosotros para mejorar nuestras instalaciones y el servicio que brindamos a nuestros huéspedesCompartiremos sus comentarios con todo nuestro equipo para motivarlos a continuar brindado un servicio enfocado en la atención y el servicio personalizado.Lo esperamos pronto y será un placer servirle
8/10 Good
Sheila
11 Jan 2024
Sheila
Stayed 1 night in Jan 2024
Response from Ritela Barria on 29 Feb 2024
Estimado Huésped,Gracias por elegir el Mykonos Hotel & Convention Center en su reciente visita a Santiago. Nos complace que haya disfrutado de nuestras instalaciones. Su opinión y retroalimentación es importante para nosotros para mejorar nuestras instalaciones y el servicio que brindamos a nuestros huéspedesCompartiremos sus comentarios con todo nuestro equipo para motivarlos a continuar brindado un servicio enfocado en la atención y el servicio personalizado.Lo esperamos pronto y será un placer servirle
Estimado Huésped,Gracias por elegir el Mykonos Hotel & Convention Center en su reciente visita a Santiago. Nos complace que haya disfrutado de nuestras instalaciones. Su opinión y retroalimentación es importante para nosotros para mejorar nuestras instalaciones y el servicio que brindamos a nuestros huéspedesCompartiremos sus comentarios con todo nuestro equipo para motivarlos a continuar brindado un servicio enfocado en la atención y el servicio personalizado.Lo esperamos pronto y será un placer servirleAtentamente
They charged me extra $22 for my kid. Really? 2 bedrooms, 2 adults and a child. Dont stay in this place
Elman
Stayed 1 night in Oct 2023
Response from Ritela Barría on 16 Oct 2023
Good afternoon, we appreciate your visit to the Mykonos hotel, to clarify your doubts about the additional adults and children in the room, we verified the page through which you made your reservation, your confirmation indicated that your reservation was for two people. Remember that when making your reservation through the website you will find the terms and conditions of lodging where the subject of additionals is indicated, among other terms and conditions of lodging. My apologies for misunderstanding
10/10 Excellent
Gerald, tallahassee
Travelled with partner
10 Oct 2023
Liked: Cleanliness, staff & service, amenities
👍
Gerald
Stayed 1 night in Oct 2023
Response from Ritela Barria on 8 Nov 2023
Estimado Huésped,Gracias por elegir el Mykonos Hotel & Convention Center en su reciente visita a Santiago. Nos complace que haya disfrutado de nuestras instalaciones. Su opinión y retroalimentación es importante para nosotros para mejorar nuestras instalaciones y el servicio que brindamos a nuestros huéspedesCompartiremos sus comentarios con todo nuestro equipo para motivarlos a continuar brindado un servicio enfocado en la atención y el servicio personalizado.Lo esperamos pronto y será un placer servirleAtentamente.
We have a little kid and we love that the hotel have a kids pool so he play safe in the pool.
Lionel
Stayed 1 night in Sep 2023
Response from Ritela Barria on 8 Nov 2023
Estimado Huésped,Gracias por elegir el Mykonos Hotel & Convention Center en su reciente visita a Santiago. Nos complace que haya disfrutado de nuestras instalaciones. Su opinión y retroalimentación es importante para nosotros para mejorar nuestras instalaciones y el servicio que brindamos a nuestros huéspedesCompartiremos sus comentarios con todo nuestro equipo para motivarlos a continuar brindado un servicio enfocado en la atención y el servicio personalizado.Lo esperamos pronto y será un placer servirleAtentamente.
10/10 Excellent
RICARDO
11 Sept 2023
RICARDO
Stayed 1 night in Sep 2023
Response from Ritela Barria on 8 Nov 2023
Estimado Huésped,Gracias por elegir el Mykonos Hotel & Convention Center en su reciente visita a Santiago. Nos complace que haya disfrutado de nuestras instalaciones. Su opinión y retroalimentación es importante para nosotros para mejorar nuestras instalaciones y el servicio que brindamos a nuestros huéspedesCompartiremos sus comentarios con todo nuestro equipo para motivarlos a continuar brindado un servicio enfocado en la atención y el servicio personalizado.Lo esperamos pronto y será un placer servirleAtentamente.
The rooms and hotel really seemed to need a good cleaning and upkeep. Also, the breakfast buffet was pretty gross. Best part was the super friendly staff
Dear Guest,Thank you for sharing your honest feedback. First and foremost, my sincere apologies that we did not meet your expectations during your stay, as well as for the concerns you noted. I'm sorry for any inconvenience this may have caused and appreciate you bringing these matters to my attention so that I can identify areas for immediate improvement.I have shared your review with our executive team and we are currently working with the various departments to ensure these concerns are not repeated. On behalf of the entire team, I do hope we have the pleasure of regaining your trust and welcoming you back to the Hotel in the further.Thank you again for the valuable feedback.
10/10 Excellent
Gregory
9 Jun 2023
Gregory
Stayed 1 night in Jun 2023
Response from Ritela Barría on 3 Jul 2023
Dear Guest,Thank you for sharing your honest feedback. First and foremost, my sincere apologies that we did not meet your expectations during your stay, as well as for the concerns you noted. I'm sorry for any inconvenience this may have caused and appreciate you bringing these matters to my attention so that I can identify areas for immediate improvement.Thank you again for the valuable feedback.
Great night hotel if you are going inbound to western panama. Great restaurant and very coean rooms.
Jonathan
Stayed 1 night in May 2023
Response from Ritela Barría on 3 Jul 2023
Dear Guest,Thank you for sharing your honest feedback. First and foremost, my sincere apologies that we did not meet your expectations during your stay, as well as for the concerns you noted. I'm sorry for any inconvenience this may have caused and appreciate you bringing these matters to my attention so that I can identify areas for immediate improvement.I have shared your review with our executive team and we are currently working with the various departments to ensure these concerns are not repeated. On behalf of the entire team, I do hope we have the pleasure of regaining your trust and welcoming you back to the Hotel in the further.Thank you again for the valuable feedback.
8/10 Good
Jun Carlos
13 May 2023
Jun Carlos
Stayed 1 night in May 2023
Response from Ritela Barría on 17 May 2023
Estimado Huésped,Le agradecemos el tomarse el tiempo para escribir sus comentarios acerca de su estadía con nosotros aquí en Mykonos Hotel & Convention Center.Su opinión y retroalimentación es importante para nosotros para mejorar nuestras instalaciones y el servicio que brindamos a nuestros huéspedes. Trabajamos arduamente en brindarle un buen servicio.
Place is great , pools, gym are excellent. Breakfast was medium..
erik
Stayed 1 night in May 2023
Response from Ritela Barría on 17 May 2023
Dear guest,We appreciate you taking the time to write your comments about your stay with us here at Mykonos Hotel & Convention Center.Your feedback is important to us to improve our facilities and the service we provide to our guests.We work hard to provide you with good service that is why we apologize.Sincerely
Estimado Huésped,Le agradecemos el tomarse el tiempo para escribir sus comentarios acerca de su estadía con nosotros aquí en Mykonos Hotel & Convention Center.Su opinión y retroalimentación es importante para nosotros para mejorar nuestras instalaciones y el servicio que brindamos a nuestros huéspedes. Trabajamos arduamente en brindarle un buen servicio.
bright, modernistic property. Only going to ding it for the slight 5-cm lip to step up from the pool deck level to first floor of B-wing. I nearly tripped on that and coming from the USA, am conscious of ADA requirements which that would run afoul of in terms of wheelchair access. Easy to fix, and I expect it will be by my next time in Santiago.
William
Stayed 3 nights in Mar 2023
Response from Ritela Barría on 17 May 2023
Dear GuestDear Guest,Thank you for your comments. We always appreciate when our guests take the time to share their concerns with us so we can continue to improve our service.We look forward to seeing you soon. Thank you for caringBest Regards
Love this place stayed many times. The pool should be a little cleaner however.
Verified traveller
Stayed 1 night in Mar 2023
8/10 Good
Mark
20 Feb 2023
Mark
Stayed 1 night in Feb 2023
Response from Ritela Barría on 1 Mar 2023
Estimado Huésped,Le agradecemos el tomarse el tiempo para escribir sus comentarios acerca de su estadía con nosotros aquí en Mykonos Hotel & Convention Center.Su opinión y retroalimentación es importante para nosotros para mejorar nuestras instalaciones y el servicio que brindamos a nuestros huéspedes.
8/10 Good
Paulina
20 Feb 2023
Paulina
Stayed 2 nights in Feb 2023
8/10 Good
Analissa
18 Feb 2023
Liked: Cleanliness, staff & service
Analissa
Stayed 1 night in Feb 2023
10/10 Excellent
Derek
15 Feb 2023
Derek
Stayed 1 night in Feb 2023
Response from Ritela Barría on 16 Feb 2023
Dear Guest,Thank you for your comments. We always appreciate when our guests take the time to share their concerns with us so we can continue to improve our service.We look forward to seeing you soon. Thank you for caringBest Regards
Staff is friendly and hotel is in great condition.
Alejandro
Response from Ritela Barría on 7 Feb 2023
Estimado Huésped,Gracias por elegir el Mykonos Hotel & Convention Center en su reciente visita a Santiago. Nos complace que haya disfrutado de nuestras instalaciones. Su opinión y retroalimentación es importante para nosotros para mejorar nuestras instalaciones y el servicio que brindamos a nuestros huéspedesCompartiremos sus comentarios con todo nuestro equipo para motivarlos a continuar brindado un servicio enfocado en la atención y el servicio personalizado.Lo esperamos pronto y será un placer servirle
Dear Guest,Thank you for your comments. We always appreciate when our guests take the time to share their concerns with us so we can continue to improve our service.We look forward to seeing you soon. Thank you for caringBest Regards,
4/10 Poor
Krista
Travelled with family, Travelled with family and small children
16 Dec 2022
Disliked: Staff & service
The rooms are small and run down.. the airplanes coming in are very loud and the food is not great. Pictures make the pool look gorgeous on here it’s not great.
Krista
Response from Ritela Barría on 16 Dec 2022
Estimado Huésped,Le agradecemos el tomarse el tiempo para escribir sus comentarios acerca de su estadía con nosotros aquí en Mykonos Hotel & Convention Center.Su opinión y retroalimentación es importante para nosotros para mejorar nuestras instalaciones y el servicio que brindamos a nuestros huéspedes. Trabajamos arduamente en brindarle un buen servicio.Antes de despedirme reitero mis más sinceras disculpas. Esperamos tenerlo pronto con nosotros.
Dear Guest,Thank you for your comments. We always appreciate when our guests take the time to share their concerns with us so we can continue to improve our service.We look forward to seeing you soon. Thank you for caringBest Regards,
Estimado Huésped,Gracias por elegir el Mykonos Hotel & Convention Center en su reciente visita a Santiago. Nos complace que haya disfrutado de nuestras instalaciones. Su opinión y retroalimentación es importante para nosotros para mejorar nuestras instalaciones y el servicio que brindamos a nuestros huéspedes
Restaurants were not very good! Breakfast was the only thing worth eating!!!
Randy
Stayed 1 night in Sep 2022
Response from Ritela Barría on 12 Oct 2022
Dear Guest,Thank you for your comments. We always appreciate when our guests take the time to share their concerns with us so we can continue to improve our service.We look forward to seeing you soon. Thank you for caringBest Regards,
10/10 Excellent
Deirdre Ansella
20 Aug 2022
Deirdre Ansella
Stayed 1 night in Aug 2022
Response from Ritela Barría on 12 Oct 2022
Estimado Huésped,Gracias por elegir el Mykonos Hotel & Convention Center en su reciente visita a Santiago. Nos complace que haya disfrutado de nuestras instalaciones. Su opinión y retroalimentación es importante para nosotros para mejorar nuestras instalaciones y el servicio que brindamos a nuestros huéspedesCompartiremos sus comentarios con todo nuestro equipo para motivarlos a continuar brindado un servicio enfocado en la atención y el servicio personalizado.Lo esperamos pronto y será un placer servirle
Estimado Huésped,Gracias por elegir el Mykonos Hotel & Convention Center en su reciente visita a Santiago. Nos complace que haya disfrutado de nuestras instalaciones. Su opinión y retroalimentación es importante para nosotros para mejorar nuestras instalaciones y el servicio que brindamos a nuestros huéspedesCompartiremos sus comentarios con todo nuestro equipo para motivarlos a continuar brindado un servicio enfocado en la atención y el servicio personalizado.Lo esperamos pronto y será un placer servirle
6/10 Okay
Julio
10 Aug 2022
Liked: Staff & service
They have to improve the breakfast…
Julio
Stayed 1 night in Aug 2022
6/10 Okay
Jaime
Travelled with family
7 Jul 2022
Disliked: Property conditions & facilities
Property needs more attention Fiona management. Food was terrible and no choices were given
Jaime
Stayed 1 night in Jun 2022
Response from Ritela Barría on 7 Jul 2022
Dear Guest,
Thank you for sharing your honest feedback. First and foremost, my sincere apologies that we did not meet your expectations during your stay, as well as for the concerns you noted. I'm sorry for any inconvenience this may have caused and appreciate you bringing these matters to my attention so that I can identify areas for immediate improvement.
I have shared your review with our executive team and we are currently working with the various departments to ensure these concerns are not repeated. On behalf of the entire team, I do hope we have the pleasure of regaining your trust and welcoming you back to the Hotel in the further.
Thank you again for the valuable feedback.