Northwestern New Mexico Spa Hotels

"I was allowed early check-in as I was early. The desk clerk was very accommodating. Upon entry with my baggage I tripped over an improperly placed rug at the front of the hotel. The desk clerk did come to help me. I was not seriously injured. The room was dirty. Carpet was stained as was the couch. Bathroom floor had dirt in grout. Worst experience for Hyatt stay. "

"The hotel staff were very helpful, and rooms was vlean eith a comfortable bed. Breakfast was average-good enough for us. But the pool was dirty, not well maintained and that is something we planned on using after a day of travel."

"It lists as newly remodeled, our room was not. The bathroom tub was chipped/scraped. The shower nozzle wasn't connected to the wall. When taking a shower, the water didn't drain so you stood in the water. The room needs a table and chairs. There was 1 rolling chair that leaned back and scared whoever sat in it. We went to breakfast at 9, there was nothing to eat. A worker was sitting in a room off the dining area and said there were no more eggs. That was laughable, there was no more of anything and she didn't seem to want to fix the situation. The outside needs care to make the whole place seem welcoming. The whole property needs care; paint, new furniture, etc."

"WiFi connection was weak in my room during 3 days of my stay."

"The room was clean and spacious. The gym had a lot of different type of equipment, and the pool was nice as well. The restaurants and Casino are always enjoyable! The room did get a little humid during the nighttime or after showers."

"From registration through checkout it was a wonderful experience. We will be back. "

"Nice hotel. Would echo another reviewer’s comments about the beds needing an upgrade. Our box springs poked out and it was uncomfortable. Hotel grounds are pretty and location is quiet. Enjoyed the Sawmill. "

"The room had wonderful view of golf course and mountain. Clean and spacious. The breakfast menu in the restaurant downstairs had many options. The portion size was huge. Highly recommended for a stay."

"Nice hotel. Hot water is very hot and water pressure high. Be warned. Adjust accordingly. Very good breakfast. "