Hotel Keluarga di Northfield

"We found the lobby to be very nice. The pool and hot tub area were nice and the staff was nice too. However Our son’s room had multiple problems. It was a pet friendly room and smelled very bad. It was $40 per night for the pet fee but I don’t know that the money is used to help with the room after a pet leaves because the smell was bad. The sink and tub also did not drain. It would eventually drain after several hours but on the last day the sink wouldn’t drain at all. I asked the night...

"Clean environment, gentle staff"

"Booking, checking in/out are both easy and smooth"

"My room was not cleaned. There was food on the floor along with plastic silverware and hair in the bathroom. The bed was made but had food and blood spots on the sheets. The pillow cases had drool stains on them. they gave me a second room which the floors were not vacuumed and the pillow spelt terrible. The sheets did look clean. The bathroom had strings and hair on the floor. Very disappointed! The outside was not maintained either."

"Clean room, nice staff."

"Clean room, nice staff "

"The room was clean and updated. Staff was informative and pleasant. The restaurant selection at Mystic was great."

"Very outdated and smelt like people smoked in there"