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"Everything was great until The City Of Shreveport had a main water line breakage that effected the stay"

"No Bell staff. Everything closed early. We couldn’t get water at 10:00 pm except the vending machines. They charged 5.00 bottle on the credit card. Valet was very friendly. Desk staff not so much"

"Very kind & respectful & helpful staff"

"Clean room fast easy check in friendly front desk staff"

"The first room bad zero toilet paper, no towels and hair in the bath tube. Also the refrigerator had not been cleaned out. The second room they moved me to had no toilet paper I used the few Kleenex because while I was in the Bobby changing rooms they could not find toilet paper for a different guest. The second room also had more black curly hair and the towels had been thrown under the sink. I didn’t have any other room options and had to stay. The coffee was all as thick as molasses and bitter tasting. "

"Worst hotel experience ever. Cut my leg on something sharp protruding from the bed frame. Called the front desk, complete lack of concern not even an apology. Went to my free breakfast the next morning woman looks on a sheet and says I don't get the free breakfast. Have to go back upstairs and find my trip package to prove that I do indeed get the free breakfast. All hours of the night there were lots of very noisy people in the hallway. Terrible experience"

"The room was nice The casino was not lively, actually thecone across the street was much nicer. I had a great experience at the cafe on Thursday night. But Friday night was a whole different experience. The employee on Friday night made ya feel like you were a pain in her . Had she been there on Thursday night i would have not made a second trip. "

"It was great!"

"The property is way different from the photos on line. Room very small. Shower didn't have pressure. Shower wasn't clean at all. It was ok for the price but I will not be staying there anytime soon"