Mandarin Oriental Hotel Group North West Division hotels

"Location is good for MRT access and food/attraction. That's about it. Rooms are pretty basic, not much for amenities. Also be aware that they only will do housekeeping every 3 days, so expect to re-use all your towels, which will be forever damp due to not being able to dry fully in the room. Also our bedsheets had a noticeable stain on them when we check in, staff did not do anything for it. Housekeeping also did not change out our bed sheets even once during the entire 6 night stay, even after requested. Keep expectations low here when it comes to service. "

"Excellent comfortable beds. Breakfast menu a bit boring through. Great service. Will definitely stay again. So convenient. "

"Very nice hotel in a great location with respect to the river and restaurants. Also within walking distance to the food market and Chinatown. Staff is very friendly. "

"Was an excellent stay! The staff were very friendly and the rooms top quality. I’ll be back next time."

"Friendly staff."

"Location and clean room"

"Great room, great location, great staff. And… reasonable price, compared to neighbors; Raffles, and Fairmont."

"I and my wife used to stay in Furama Riverfront Hotel 2 to 3 times every year. The hotel staff was genuinely warm and made us feel welcome each day. The cleaner by the name Joy is very helpful and she still can remember us when she sees us. She will greed us every morning with a smiling face. We like the environment and the food there. We enjoyed drinking and eating every evening at the Waterfall Lounge. The staff who served us was Kelvin and his team Virginia, Sara, Frizal and Benny. Their service is good and friendly. Every morning we have our breakfast at the Apollo Cafe, Crisna and her BF team was Yong, Michella, Mugi, Amir, Hua also served us well too. We also met Iskander this morning and happy that he still can remember us although we did not see him during our last stay few months ago. The food there are very nice and delicious. We were also glad to meet the chef Dexter this morning. All the staff there were really courteous and showed they cared. Thank you so much everyone and we shall be back in August again. "

"We had a great stay at the hotel, overall. The location was really convenient and the staff were extra efficient and friendly. Just one thing bothered me, there was that strong smell of cleaning product in the lobby, wish they could use something less smelly."