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"Our room was very nice and clean. But what really made this a great experience was the staff. Everyone was so nice and kind. They went out of their way to make us comfortable and have a great stay. Definitely recommend this hotel."

"The staff was exceptional. Our luggage was lost in transit, and they provided us with essential supplies to accomodate. Also the family lounge had fresh bakery and snacks for kids and a variety of premium liquor for adults. However, the room had a leaking AC and instead of fixing it, they just put the rug on the floor where it was dripping. The kids also saw a cocorach in the bathroom, we told them you have to be understanding of nature when you live among it. And, the kids' robes were too small for kids; looked like they were made for a 2 year old. Other than that, the food was great, and the stay was enjoyable."

"Received a free upgrade to beachfront. Relaxing to ocean waves reading on balcony. Staff are wonderful and super attentive."

"Everything was wonderful "

"Was hit and miss with getting towels replaced daily once they took towels. Did not follow there own policy of hanging towels to save environment. Rooms where very well cleaned and air cinditioning was great amenity to come back to the room to daily. Loved to hang out on balcony in morning. High regards to Oscar in lower pool bar, Enrique and Jill at Buffet and Alexando in disco bar as top customer service for our week stay. We loved to be able to walk the grounds and beaches daily as well as our excursions out on the economy. Would have liked to have a couple bottles of water daily in fridge vs one."

"10"

"Very relaxing atmosphere! We loved every minute of our stay."

"Great stay. Staff very friendly. Pool bar was awesome. "

"Great location across from the airport. Close to restaurants and shopping. Awesome pool with bar service "