Living area

Reviews of The Alpine Lodge

3 out of 5
The Alpine Lodge
264 Main Street, North Creek, NY

Reviews

9.0

Wonderful

Rating 10 - Excellent. 359 out of 565 reviews" "
Rating 8 - Good. 149 out of 565 reviews" "
Rating 6 - Okay. 35 out of 565 reviews" "
Rating 4 - Poor. 17 out of 565 reviews" "
Rating 2 - Terrible. 5 out of 565 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from The Alpine Lodge Team on 1 May 2024
Thank you Melissa!

10/10 Excellent

Benjamin, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and charming. Staff isn’t always on-site, but they were communicative and easy to reach via text message. Would definitely recommend.
Stayed 1 night in Apr 2024
Response from The Alpine Lodge Team on 10 Apr 2024
Thank You so much for that kind review. Ben, it was a pleasure and I appreciate you taking the time to give us your feedback and we do hope you visit again whenever your in the area!

6/10 Okay

Ji

Stayed 2 nights in Mar 2024
Response from The Alpine Lodge Team on 21 Apr 2024
Thank You Ji!

10/10 Excellent

John

Stayed 2 nights in Mar 2024
Response from The Alpine Lodge Team on 14 Apr 2024
Thank You John for that beautiful 5 out of 5. We hope you can visit again in the future!

10/10 Excellent

Patrick

Stayed 1 night in Mar 2024
Response from The Alpine Lodge Team on 4 Apr 2024
Thank you Patrick!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very comfortable and well managed place to stay- we are repeat customers and will always book here when in the area!
Stayed 1 night in Mar 2024
Response from The Alpine Lodge Team on 15 Mar 2024
Thank You Jennifer for taking the time to let us know about your stay and we love repeat customers!

8/10 Good

Carol, Clay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Refrigerator froze our food, otherwise fine
Stayed 1 night in Mar 2024
Response from The Alpine Lodge Team on 15 Mar 2024
Awe man sorry about that Carol. I will make a note as you were in room 2 so we will check it out.

10/10 Excellent

Vinny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great! My girlfriend and I stayed here again for our second trip to gore, and it was just as wonderful as the first time!
Stayed 2 nights in Feb 2024
Response from The Alpine Lodge Team on 1 Mar 2024
Yay! Thank You Vinny for your time to let us know about your stay. We love when guests return and have another great time as they did their previous stay.

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great place to stay! I am a repeat customer and will always book with The Alpine Lodge when I’m in the area. Rooms are extremely clean, comfortable and charming- the staff is on pointe!! Congenial, helpful and ACCESSIBLE- I can’t recommend any better!
Stayed 1 night in Feb 2024
Response from The Alpine Lodge Team on 29 Feb 2024
Awe, thank you so much for that lovely review! We have been trying to make sure our guests know we are around and even with quick responses to questions or concerns to assure that we are here to help if needed. Thank you again for being a repeat customer and taking the time to share your feedback.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean rooms. Cute little town with good food and drink options
Stayed 2 nights in Feb 2024
Response from The Alpine Lodge Team on 17 Feb 2024
Thank You Edward.

8/10 Good

Kylee-ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My girlfriend and I stayed for two nights in the Luxury King Suite with Jacuzzi for Valentines Day. Our room was beautifully decorated, very clean, and well stocked with plenty of towels, washcloths, makeup towels, robes. We were informed shortly before our arrival that the fireplace in our suite was not in service. Although we were disappointed, the property manager offered us complimentary champagne and chocolates for the inconvenience. They were delicious and a much appreciated sweet gesture. We enjoyed the jetted tub, although the one in our suite was a single person tub rather than a jacuzzi per se. The bed was comfortable and the pillows and down comforter were super soft and warm. One of our only real complaints about our stay was that the room was poorly soundproofed and was located directly near the maintenance door. On both mornings of our stay, we were woken up by 8 am to workers, doors closing, talking outside the doors, conversations in the room adjacent to ours, etc. It would have been nice to sleep in on our getaway. Overall we would definitely return! We appreciated the hospitality and effort put in by the staff to maintain such a nice spot.
Response from The Alpine Lodge Team on 16 Feb 2024
Thank you so much for giving us your time to let us know about your stay. I love everything about this and I also understand your frustration with the poor soundproofing. We are in the works of making that issue less of one for our guests. Best Wishes

10/10 Excellent

Kim, CMCH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were married at The Alpine Lodge 3 years ago during covid and they were terrific at handling everything for us. We were back celebrating our anniversary and had a terrific room nestled in the corner - jetted tub, gas fireplace and deck. Couldn't have asked for anything better! Going to go back in the spring to enjoy warmer weather.
Stayed 1 night in Jan 2024
Response from The Alpine Lodge Team on 12 Feb 2024
Thank You Kim. We love hearing the back story and look forward to having you again in the warmer months.Happy Anniversary from The Alpine Lodge Team.

10/10 Excellent

Steven, Hillsborough

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice room and very nice common room ( The Great Room). No complaints, and it was only 6 or 7 minutes from Gore Mountain.
Stayed 4 nights in Feb 2024
Response from The Alpine Lodge Team on 10 Feb 2024
Wonderful to read Steven. We hope you can visit us again.

10/10 Excellent

Carol, Clay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms and convenient to skiing and restaurants
Stayed 1 night in Feb 2024
Response from The Alpine Lodge Team on 7 Feb 2024
Thank you Carol ! We are glad you enjoyed our rooms :) Hope to see you back soon !

10/10 Excellent

Luke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a weekend trip at Gore. We will probably come back at some point.
Stayed 2 nights in Feb 2024
Response from The Alpine Lodge Team on 7 Feb 2024
Thank you ! Glad to hear you think our place is GREAT ! We hope to see you back soon :)

10/10 Excellent

vyacheslav

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good place to stay, i like it ! I recommend
Stayed 1 night in Jan 2024
Response from The Alpine Lodge Team on 31 Jan 2024
Thank You Vyacheslav! We are glad you enjoyed your stay with us . Thank you for recommending us . We hope to see you back soon.

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay. Spotless comfortable Really nice after a day of skiing
Stayed 1 night in Jan 2024
Response from The Alpine Lodge Team on 31 Jan 2024
Thank You Mary ! We are glad you enjoyed your stay with us .

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was super comfortable!! Nicely decorated and clean.
Stayed 2 nights in Jan 2024
Response from The Alpine Lodge Team on 31 Jan 2024
Thank you Helen! Your feedback is always appreciated

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Response from The Alpine Lodge Team on 26 Jan 2024
Thank You Ana!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The room was comfortable and the staff were very helpful
Stayed 1 night in Jan 2024
Response from The Alpine Lodge Team on 27 Jan 2024
We are so glad to hear that! That is one thing we pride ourselves with great staff. We appreciate your feedback . hope to see you back soon .

10/10 Excellent

Jim

Stayed 2 nights in Jan 2024
Response from The Alpine Lodge Team on 23 Mar 2024
Thank You Jim!

10/10 Excellent

kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from The Alpine Lodge Team on 26 Jan 2024
Thank You Kim!

8/10 Good

Carol, Clay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a little trouble with parking in the front, but was able to get a space after dinner. No shampoo. Luckily had some with us. Too late to contact staff. We have stayed here many times. Overall, staff is friendly and few issues
Response from The Alpine Lodge Team on 26 Jan 2024
Oh no Carol. The parking has been the same for a long time and unfortunately we can't do anything about it but happy that you were able to get one closer to your room after dinner. This would be the first I'm hearing of the no shampoo and that is very unusual for that to happen and I do apologize for that inconvenience. We hope you come visit again in the future.

8/10 Good

Shannon

Liked: Cleanliness, staff & service
So I've been wanting to stay here for a while. The outside makes it look like it is a very yo to date property. However the interiors are in serious need of an update. The linens and towels are nice but the place needs a renovation. I liked how they had some snacks and breakfast food in the lodge area. I wish someone would make a fire in the after ski time. Biggest issue here was how loud it was. We were in a one bedroom suite which was under another unit. It sounded like they were walking around in their ski boots. It was like a paper thin ceiling, of that is possible. I think if you stayed in a unit that didn't have another one above it might be better. We enjoyed Garnett hill much more but still will return to alpine based on convenience.
Stayed 3 nights in Jan 2024
Response from The Alpine Lodge Team on 16 Jan 2024
We appreciate your time to let us know about your stay. I hear the noise complaint more than I'd like to admit and hope when the rest of the new flooring gets installed it will make an improvement. We let our guests help themselves to make the fire whether in our fire pit or under the gazebo as we provide what you need to have one. We do hope you come back again and this time maybe upstairs. )

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from The Alpine Lodge Team on 16 Jan 2024
We appreciate your feedback Erin

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from The Alpine Lodge Team on 16 Jan 2024
Thank You Michael, and we hope next time you stay you'll leave a "5"!

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from The Alpine Lodge Team on 16 Jan 2024
Thank You Peter and please come back again!

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was cozy & very clean, the beds were amazing! We will definetly be back. So close to Gore Mountain for skiing. What a gem!
Stayed 1 night in Dec 2023
Response from The Alpine Lodge Team on 6 Jan 2024
Thank You Lisa. We love. when our guests leave here happy and the anticipation of coming back again. We hope you have a great and safe Winter.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
9/10
Overall it was amazing, best place I’ve ever stayed. They were doing maintenance very early which woke us up with a lot of hammering. I feel like it would have been better to have maintenance come after check out time or near check out time at least.. Also couldn’t shut off the patio lights so a significant amount of light shined through the windows at night. Bed was amazing and so comfortable, loved the fireplace, and the jetted tub was the icing on the cake. Will likely stay here again!
Stayed 2 nights in Nov 2023
Response from The Alpine Lodge Team on 26 Dec 2023
Thank You so much. I thought I already responded to your review but it doesn't look like it so let me say that we really appreciate all of our guests feedback and this one is what we strive for, however we didn't have maintenance on property but there was construction going on next door which we have no control over and the patio light has not been mentioned as a bother but I will see what we can do or at least have better blinds to keep it out. We hope you visit us again.

10/10 Excellent

Alina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Not our first or last time. Close by Gore mountain. Easy communication with staff. Comfortable beds
Stayed 1 night in Nov 2023
Response from The Alpine Lodge on 4 Dec 2023
Thank You so much for that lovely review Alina. Sorry it took me longer than normal to respond as we truly value all the feedback our guests leave us.

10/10 Excellent

Reilly

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2023
Response from The Alpine Lodge on 25 Nov 2023
Thank You!

10/10 Excellent

Don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great and I will definitely go back there again
Stayed 2 nights in Nov 2023
Response from The Alpine Lodge Team on 15 Nov 2023
Thank You Don for taking the time to give us your feedback on your recent visit. We look forward you visiting us again in the future.

10/10 Excellent

Mary Ellen

Stayed 1 night in Nov 2023
Response from The Alpine Lodge Team on 12 Nov 2023
Thank You Mary and we hope you come back and visit us again.

10/10 Excellent

Trena

Stayed 1 night in Nov 2023
Response from The Alpine Lodge on 4 Dec 2023
Thank You Trena!

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from The Alpine Lodge Team on 7 Nov 2023
Thank You Eric. We sure do appreciate a 10 when we get one. Hope you come back for another visit.

10/10 Excellent

MARY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Adirondack stay
We really loved it. We were greeted by a nice fire in the stove and two lamps were on, so it was wonderful to come into a room that wasn't dark and cold. The room was clean and the decor was cute. It was a nice change from the hotel rooms that all look that same.
Stayed 1 night in Nov 2023
Response from The Alpine Lodge Team on 7 Nov 2023
Thank you Mary for taking the time to let us know about your stay. I am very happy that you enjoyed your room and stay and we sure hope you come back in the future for another.

10/10 Excellent

Sudan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from The Alpine Lodge Team on 2 Nov 2023
Thank You!

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023
Response from The Alpine Lodge on 30 Oct 2023
Thank you so much for taking the time to review our Lodge.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
This is a neat place in a walkable, cool town. The room was rustic and very clean. The virtual check-in takes some getting used to, but they make it easy. The Great Room is stocked with extras that compliment the stay. When I was checking out they reached out to ask about my stay and I got a timely thoughtful response. We plan on going back! 😊
Stayed 1 night in Oct 2023
Response from The Alpine Lodge Team on 28 Oct 2023
I love everything about your review. Thank you so much for sharing what we strive to achieve with all of our guests. We look forward to you visiting again.

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Fair value. Room had only one chair. Should have had two.
Stayed 1 night in Oct 2023
Response from The Alpine Lodge Team on 23 Oct 2023
Thank You Peter. I agree with you on two chairs and most rooms do except our standard king rooms so I will make note of that to ensure the rooms that should have two chairs have exactly that. We appreciate your time in giving us your feedback.

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy!
Had a very nice stay. Would choose it again.
Stayed 1 night in Oct 2023
Response from The Alpine Lodge on 20 Oct 2023
Thank you so much, Roger! We appreciate you taking the time to leave a review. We hope you come see us again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very clean. Looking forward to staying at The Alpine Lodge again.
Stayed 1 night in Oct 2023
Response from The Alpine Lodge Team on 18 Oct 2023
Fantastic feedback. Thank you and we do hope to see you again.

4/10 Poor

Michelle

Stayed 2 nights in Oct 2023
Response from The Alpine Lodge Team on 7 Nov 2023
I wish I knew why we received a 2 but I have nothing to go on. I sure wish it was a lot higher and an idea on why the rating is low.

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, bad shower experience
This is a fun hotel in a great location! I loved everything about our room except the shower. It was not good for a short person. The water was hitting me in the face the whole time unless I did crazy contortions. The shower head was not adjustable. I feel like this could be an easy fix for the hotel to just change to adjustable shower heads.
Stayed 1 night in Oct 2023
Response from The Alpine Lodge Team on 18 Oct 2023
We appreciate your time in letting us know about your stay and we are happy to hear that everything seemed great minus the shower head. Yes, that should be an easy fix and we value our guests comments.

10/10 Excellent

Michelle, Windsor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute and clean. Just wished the fireplace worked, but it was still very nice.
Stayed 1 night in Oct 2023
Response from The Alpine Lodge Team on 9 Oct 2023
Thank You

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I thought the facility was bigger, but the rooms and the great room were very quaint. Really enjoyed our stay.
Stayed 1 night in Oct 2023
Response from The Alpine Lodge Team on 9 Oct 2023
Thank You!

10/10 Excellent

Greyce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean hotel , we definitely recommend it .
Stayed 1 night in Oct 2023
Response from The Alpine Lodge Team on 10 Oct 2023
That is very nice of you to write. We appreciate that!

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice!
Cozy and clean room! Great location and service. The bathroom was a little too small with no countertop or enough shelves and small shower. But other than that, very nice!
Stayed 1 night in Oct 2023
Response from The Alpine Lodge Team on 8 Oct 2023
Thank you so much for your time in giving us this feedback. We hope you come and stay with us again in the future.

10/10 Excellent

Maria Fernanda

Stayed 1 night in Oct 2023
Response from Jessica on 27 Oct 2023
Thank you for taking the time to leave us a review, Maria. We are glad you enjoyed your stay and hope you can some see us again.

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from The Alpine Lodge Team on 5 Oct 2023
Awesome Ken. Thank you for your time to rate us!